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Rolling Stones fans caught up in Twickenham train chaos | Rolling Stones fans caught up in Twickenham train chaos |
(about 4 hours later) | |
Thousands of Rolling Stones fans were left stranded on Tuesday night as travel disruptions caused havoc at several London train stations. | Thousands of Rolling Stones fans were left stranded on Tuesday night as travel disruptions caused havoc at several London train stations. |
Passengers at London Waterloo - the UK's busiest station - and Stones fans leaving Twickenham Stadium were caught up in the chaos. | Passengers at London Waterloo - the UK's busiest station - and Stones fans leaving Twickenham Stadium were caught up in the chaos. |
South Western Railway apologised for the disruption, which it said was caused by a "series of incidents". | |
These, it added, led to "knock-on delays" and cancellations. | These, it added, led to "knock-on delays" and cancellations. |
'Complete embarrassment' | 'Complete embarrassment' |
Music fans leaving Twickenham Stadium, which holds 50,000 people, took to social media to complain about the lack of transport. | Music fans leaving Twickenham Stadium, which holds 50,000 people, took to social media to complain about the lack of transport. |
Lucie Scholey tweeted it took her three hours to get home and suffered "absolutely appalling service". | |
Another passenger described London's transport as "a shambles" and a "complete embarrassment". | Another passenger described London's transport as "a shambles" and a "complete embarrassment". |
Passengers at Waterloo station were equally dismayed at the disruptions with one calling South Western a "complete and utter joke". | Passengers at Waterloo station were equally dismayed at the disruptions with one calling South Western a "complete and utter joke". |
Jamie Robertson said it had been "total chaos" at Waterloo. | Jamie Robertson said it had been "total chaos" at Waterloo. |
On Wednesday the train company said: "First, one of the lines through Clapham Junction was blocked by a train fault and then a damaged passenger assistance alarm caused another train to block the line at Vauxhall. A points failure at Waterloo further restricted platform access, compounding the delays. | On Wednesday the train company said: "First, one of the lines through Clapham Junction was blocked by a train fault and then a damaged passenger assistance alarm caused another train to block the line at Vauxhall. A points failure at Waterloo further restricted platform access, compounding the delays. |
"These incidents resulted in crew and trains being severely displaced leading to knock on delays and disruption with some trains terminating short of their destinations and some cancellations." | "These incidents resulted in crew and trains being severely displaced leading to knock on delays and disruption with some trains terminating short of their destinations and some cancellations." |
It added it had warned Twickenham Stadium about the problems and urged officials to direct concertgoers to other transport services where their tickets would be accepted. | It added it had warned Twickenham Stadium about the problems and urged officials to direct concertgoers to other transport services where their tickets would be accepted. |
Passengers delayed by more than 15 minutes due to rail disruption are entitled to compensation with details available on the South Western Railway website. | Passengers delayed by more than 15 minutes due to rail disruption are entitled to compensation with details available on the South Western Railway website. |
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