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Tanyalee Davis: More train trouble for disabled comedian | Tanyalee Davis: More train trouble for disabled comedian |
(about 3 hours later) | |
A comedian "humiliated" for using a train's disabled space for her mobility scooter has described another bad experience on the railways. | A comedian "humiliated" for using a train's disabled space for her mobility scooter has described another bad experience on the railways. |
Tanyalee Davis was on her way to York for a gig and had contacted staff to help her get off the LNER train. | Tanyalee Davis was on her way to York for a gig and had contacted staff to help her get off the LNER train. |
She waited by the door for a ramp for her mobility scooter, but no-one came and the train left York for Darlington. | She waited by the door for a ramp for her mobility scooter, but no-one came and the train left York for Darlington. |
Passengers alerted the guard who said station staff told him they had helped her off. LNER later apologised. | |
The guard was "mortified" and apologised himself, and despite a 60-minute round trip Ms Davis made it to her gig on Friday night. | |
When she arrived at York station, staff were so apologetic they bought her two bottles of wine. | |
A spokesman for the train company LNER said: "We are very sorry for the unacceptable experience Ms Davis had whilst travelling with us. | |
"We are fully investigating the incident to understand what went wrong and to ensure that lessons are learnt for the future." | |
Previously Canadian-born Ms Davis, 47, who has a form of dwarfism, had experienced a "humiliating" row with a guard on a GWR train. | Previously Canadian-born Ms Davis, 47, who has a form of dwarfism, had experienced a "humiliating" row with a guard on a GWR train. |
She had been travelling from Plymouth to London and was told to move from an unreserved space after a young mother asked to use it for a pram. | She had been travelling from Plymouth to London and was told to move from an unreserved space after a young mother asked to use it for a pram. |
Ms Davis said she felt "personally and publicly humiliated" after the guard threatened to call the police. | Ms Davis said she felt "personally and publicly humiliated" after the guard threatened to call the police. |
GWR said: "We got it wrong, it made no sense. A wheelchair space is a wheelchair space, it's not for luggage or pushchairs." | GWR said: "We got it wrong, it made no sense. A wheelchair space is a wheelchair space, it's not for luggage or pushchairs." |
Speaking about the latest incident Ms Davis, of Norwich, said she was just wanted to highlight problems she had been encountering for the last 15 years. | Speaking about the latest incident Ms Davis, of Norwich, said she was just wanted to highlight problems she had been encountering for the last 15 years. |