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Half of staff fear workplace monitoring, says TUC | Half of staff fear workplace monitoring, says TUC |
(about 5 hours later) | |
More than half (56%) of UK workers believe they are monitored by their boss at work, research from the TUC claims. | |
The union said this could take a variety of forms, including monitoring internet use, tracking people's locations and timing toilet breaks. | The union said this could take a variety of forms, including monitoring internet use, tracking people's locations and timing toilet breaks. |
It said workers feared surveillance data was being used to set unfair targets and "take away autonomy". | It said workers feared surveillance data was being used to set unfair targets and "take away autonomy". |
TUC boss Frances O'Grady said it threatened to "undermine morale". | TUC boss Frances O'Grady said it threatened to "undermine morale". |
Report 'long lunch' colleagues, staff told | Report 'long lunch' colleagues, staff told |
Office lunch theft: the internet reacts | Office lunch theft: the internet reacts |
"Monitoring toilet breaks, tracking every movement and snooping on staff outside of working hours creates fear and distrust," she said. | "Monitoring toilet breaks, tracking every movement and snooping on staff outside of working hours creates fear and distrust," she said. |
"New technologies should not be used to whittle away our right to privacy, even when we're at work. Employers should discuss and agree workplace monitoring policies with their workforces - not impose them upon them." | "New technologies should not be used to whittle away our right to privacy, even when we're at work. Employers should discuss and agree workplace monitoring policies with their workforces - not impose them upon them." |
According to the research, the least acceptable forms of surveillance are: | According to the research, the least acceptable forms of surveillance are: |
However it found 70% of staff think workplace monitoring will become more common in the future. And only 38% said they felt able to challenge forms of surveillance that they felt uncomfortable with. | However it found 70% of staff think workplace monitoring will become more common in the future. And only 38% said they felt able to challenge forms of surveillance that they felt uncomfortable with. |
In one case study provided by the TUC, HGV driver Trevor said the use of monitoring technology had become "a major cause of stress". | In one case study provided by the TUC, HGV driver Trevor said the use of monitoring technology had become "a major cause of stress". |
He said in-cab cameras allowed his employers to "constantly monitor" driver behaviour, including how often they stopped for breaks and the routes they took. | He said in-cab cameras allowed his employers to "constantly monitor" driver behaviour, including how often they stopped for breaks and the routes they took. |
"At first it was just a tracker system to let the employer see the vehicle's location. That wasn't a problem. But the company kept on stepping up the technology." | "At first it was just a tracker system to let the employer see the vehicle's location. That wasn't a problem. But the company kept on stepping up the technology." |
In another example, Kirsty, security worker from Yorkshire said she had discovered colleagues were using CCTV to spy on staff at a supermarket . | In another example, Kirsty, security worker from Yorkshire said she had discovered colleagues were using CCTV to spy on staff at a supermarket . |
The 18-year-old said she discovered colleagues had used a security camera to "zoom in" on a woman's backside. | The 18-year-old said she discovered colleagues had used a security camera to "zoom in" on a woman's backside. |
"She spoke to her manager about what had happened," the TUC said. "But her manager wanted to avoid problems... and persuaded her not to put in a grievance." | "She spoke to her manager about what had happened," the TUC said. "But her manager wanted to avoid problems... and persuaded her not to put in a grievance." |