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You can find the current article at its original source at https://www.theguardian.com/uk-news/2018/aug/20/gatwick-airport-whiteboards-flight-information-it-crash
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| Version 0 | Version 1 |
|---|---|
| Gatwick resorts to whiteboards for flight information after IT crash | Gatwick resorts to whiteboards for flight information after IT crash |
| (35 minutes later) | |
| Whiteboards are being used to display flight information at Gatwick airport after an IT failure. | Whiteboards are being used to display flight information at Gatwick airport after an IT failure. |
| Staff have resorted to manually writing out information such as gate numbers for each departure, with some passengers missing their flights owing to the problem. | |
| August is one of the busiest periods of the year for the airport in west Sussex, one of the main hubs for London and the south-east, as many families embark on summer holidays. | August is one of the busiest periods of the year for the airport in west Sussex, one of the main hubs for London and the south-east, as many families embark on summer holidays. |
| A spokesman said: “Due to an ongoing issue with Vodafone, a provider of IT services for Gatwick, flight information is not being displayed correctly on the airport’s digital screens and is currently being displayed manually in the terminals. | A spokesman said: “Due to an ongoing issue with Vodafone, a provider of IT services for Gatwick, flight information is not being displayed correctly on the airport’s digital screens and is currently being displayed manually in the terminals. |
| “Gatwick would like to apologise to any passengers affected and expects Vodafone to resolve the issue as soon as possible.” | “Gatwick would like to apologise to any passengers affected and expects Vodafone to resolve the issue as soon as possible.” |
| He said a “handful of people” had missed their flights as a result of the problem. | He said a “handful of people” had missed their flights as a result of the problem. |
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| Transport | Transport |
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