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'Diabolical' Shrewsbury Christmas Festival cancelled after one day Shrewsbury Christmas Festival cancelled after one day
(about 2 hours later)
A Christmas festival has been cancelled just one day after it opened its doors.A Christmas festival has been cancelled just one day after it opened its doors.
Shrewsbury Christmas Festival opened on Saturday and was due to run until just before midnight on Sunday. Shrewsbury Christmas Festival, billed as a "Christmas Wonderland with marvellous wintery surprises" opened on Saturday and was due to run until just before midnight on Sunday.
However, organisers said in a statement "circumstances beyond [their] control" had led to them cancelling the event.However, organisers said in a statement "circumstances beyond [their] control" had led to them cancelling the event.
Ticket holders would be refunded, but it could take up to 10 days, they said. Ticket holders would be refunded, but it could take up to 10 days, they said. They have been approached for comment.
Food stalls were still operating along the riverside, the organisers added. Food stalls were still operating along the riverside, the organisers added.
'Absolutely diabolical' review 'Absolutely diabolical'
The people who ran the event have been approached for comment.
A statement posted on the festival's Facebook page said: "Unfortunately, due to circumstances beyond our control this event has been cancelled.A statement posted on the festival's Facebook page said: "Unfortunately, due to circumstances beyond our control this event has been cancelled.
"All ticket holders for Sunday have been issued a full refund, which will return to the purchasing account within 7-10 working days."All ticket holders for Sunday have been issued a full refund, which will return to the purchasing account within 7-10 working days.
"Our food stall traders will continue trading as normal in the riverside for anyone still interested in the food court.
"Apologies again for any inconvenience caused.""Apologies again for any inconvenience caused."
People who had visited the festival in Raven Meadows on Saturday took to social media to express their disappointment. People who had visited the festival in Raven Meadows on Saturday took to social media to express their disappointment, complaining of a lack of food, no atmosphere and a lack of both decorations and attractions.
Becky Jones said the event was "absolutely diabolical".Becky Jones said the event was "absolutely diabolical".
'More like winter nightmare' 'Winter nightmare'
"The organisers should donate any profits to charity. Let's face it, it won't have cost much to put on. At least some good could come out of this shambles", she added."The organisers should donate any profits to charity. Let's face it, it won't have cost much to put on. At least some good could come out of this shambles", she added.
Previously, organisers of the event described it as a "secret festive Christmas Wonderland of twinkling lights, immersive décor and marvellous wintery surprises".
Ryan Edwards attended the event on Saturday and said he and his wife found it to be "the worst Christmas event we had ever been to".Ryan Edwards attended the event on Saturday and said he and his wife found it to be "the worst Christmas event we had ever been to".
"In reality it was more like a winter nightmare than a winter Wonderland", he said. "In reality it was more like a winter nightmare than a winter Wonderland.
Beth Heath, director of the unrelated Shrewsbury Winter Festival which previously ran in the town for three years said she had been inundated with complaints about the event but said it was nothing to do with her company. "The food stalls were almost non-existent, the decor was missing, there was no atmosphere and no one inside as people were leaving very quickly", he said.
Beth Heath, director of the unrelated Shropshire Festivals company which previously ran a winter festival in the town for three years, said she had been inundated with complaints about the event but said it was nothing to do with her company.