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You can find the current article at its original source at https://www.theguardian.com/technology/2019/mar/13/googles-gmail-and-drive-suffer-global-outages
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Google's Gmail and Drive suffer global outages | Google's Gmail and Drive suffer global outages |
(about 1 hour later) | |
Google was experiencing global outages on Wednesday, with users reporting issues with Gmail, Google Drive and Google Maps. | Google was experiencing global outages on Wednesday, with users reporting issues with Gmail, Google Drive and Google Maps. |
Various websites that track Gmail problems and outages, showed a spike in users reporting problems with the email service from about 1pm AEDT (2am GMT). | Various websites that track Gmail problems and outages, showed a spike in users reporting problems with the email service from about 1pm AEDT (2am GMT). |
In a statement on their service website, Google said: “We’re investigating reports of an issue with Gmail. We will provide more information shortly. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behaviour.” | In a statement on their service website, Google said: “We’re investigating reports of an issue with Gmail. We will provide more information shortly. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behaviour.” |
Gmail has more than one billion users. | |
Google to shut down Google+ after failing to disclose user data leak | Google to shut down Google+ after failing to disclose user data leak |
Those affected were unable to send emails, receiving an error message that said “Message could not be sent. Check your network and try again”. Others experienced problems opening attachments. | |
Several hours after the issues were first reported Google confirmed that “customers will have issues accessing or attaching files in various products”, including “attaching or accessing attachments” to emails, “as well as accessing and saving draft emails and sending emails.” Google also confirmed there were issues with uploading and downloading files from Google Drive and uploading photos or attachments to Hangouts. | |
Google Maps also appeared to be experiencing issues, with users who tried to use Street View mode seeing a black screen, instead of images of the location. This issue was not confirmed by Google on its G Suite dashboard. | Google Maps also appeared to be experiencing issues, with users who tried to use Street View mode seeing a black screen, instead of images of the location. This issue was not confirmed by Google on its G Suite dashboard. |
Google has not confirmed the cause of the outages or how long they would last. | Google has not confirmed the cause of the outages or how long they would last. |
The issues affected users around the globe, with people in the US, Europe, Asia, Australia, and South America reporting problems. | The issues affected users around the globe, with people in the US, Europe, Asia, Australia, and South America reporting problems. |
Some people in Australia reported that the outages were a good excuse for not working through the afternoon. | Some people in Australia reported that the outages were a good excuse for not working through the afternoon. |
big shout out to the global crash of gmail for being my excuse for not replying to anyone today | big shout out to the global crash of gmail for being my excuse for not replying to anyone today |
Others suggested the problems could force people to revive their embarrassing once-used hotmail addresses. | Others suggested the problems could force people to revive their embarrassing once-used hotmail addresses. |
If anyone needs me I'll now be at hotpies140@hotmail.com #gmail | If anyone needs me I'll now be at hotpies140@hotmail.com #gmail |
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