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| Westlife fans left standing after Glasgow seat mishap | |
| (about 2 hours later) | |
| Westlife fans who paid extra money for front row seats at a concert were forced to stand after their chairs did not arrive at the venue. | |
| They have described jostling with others for prime views during Tuesday's show to see the boy band at the SSE Hydro in Glasgow. | They have described jostling with others for prime views during Tuesday's show to see the boy band at the SSE Hydro in Glasgow. |
| Event organisers have apologised and blamed transport issues for the problem. | Event organisers have apologised and blamed transport issues for the problem. |
| They said fans who had been unable to stand would be offered refunds. | They said fans who had been unable to stand would be offered refunds. |
| Westlife, consisting of Kian Egan, Nicky Byrne, Mark Feehily and Shane Filan, are currently touring the UK as part of their Twenty Tour. | Westlife, consisting of Kian Egan, Nicky Byrne, Mark Feehily and Shane Filan, are currently touring the UK as part of their Twenty Tour. |
| 'Production error' | 'Production error' |
| Fan Mhairi-Louise Brennan said she had paid nearly £200 each for her tickets to see the Irish boy band. | Fan Mhairi-Louise Brennan said she had paid nearly £200 each for her tickets to see the Irish boy band. |
| She said: "We got a notification just to advise that due to a production error the whole concert would be standing so our VIP third-row seats no longer existed. | She said: "We got a notification just to advise that due to a production error the whole concert would be standing so our VIP third-row seats no longer existed. |
| "We were with my cousin who has a disability and is not able to stand for long periods of time, so it is a bit unfair. | "We were with my cousin who has a disability and is not able to stand for long periods of time, so it is a bit unfair. |
| "The customer service is pretty abysmal to be honest with you." | "The customer service is pretty abysmal to be honest with you." |
| In a statement published ahead of the gig on its website, SSE Hydro said: "Due to transport delays, the seating layout for the Westlife show this evening has been changed. | In a statement published ahead of the gig on its website, SSE Hydro said: "Due to transport delays, the seating layout for the Westlife show this evening has been changed. |
| "The event was originally fully seated and is now a seated and standing show. Fans with tickets in the following blocks will now be standing." | "The event was originally fully seated and is now a seated and standing show. Fans with tickets in the following blocks will now be standing." |
| The statement added: "If you are unable to stand or prefer not to, you will be entitled to a full refund from your original point of purchase. | The statement added: "If you are unable to stand or prefer not to, you will be entitled to a full refund from your original point of purchase. |
| "Westlife are delighted to be back in Glasgow and are very much looking forward to what will be a great night. | "Westlife are delighted to be back in Glasgow and are very much looking forward to what will be a great night. |
| "On behalf of the promoter of the event we apologise for any frustration or disappointment this may cause and appreciate your understanding." | "On behalf of the promoter of the event we apologise for any frustration or disappointment this may cause and appreciate your understanding." |