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Abused homeless woman 'failed by Oadby council' | Abused homeless woman 'failed by Oadby council' |
(32 minutes later) | |
A council has been criticised for refusing to find accommodation for a mother fleeing domestic violence. | A council has been criticised for refusing to find accommodation for a mother fleeing domestic violence. |
Oadby and Wigston Borough Council was rebuked for rejecting the woman's homelessness application on the grounds she lived in a different council area. | Oadby and Wigston Borough Council was rebuked for rejecting the woman's homelessness application on the grounds she lived in a different council area. |
An ombudsman probe said the authority failed to help the woman, who worked in the borough and had lived there before. | An ombudsman probe said the authority failed to help the woman, who worked in the borough and had lived there before. |
The council, which insists another authority was responsible, said it acted lawfully. | The council, which insists another authority was responsible, said it acted lawfully. |
The woman had been living in another council area when she approached the Leicestershire authority for help to house herself and her children last May. | The woman had been living in another council area when she approached the Leicestershire authority for help to house herself and her children last May. |
Despite the woman's connections to the borough and risk of domestic violence in the other area, the council refused to take her homelessness application, the Local Democracy Reporting Service said. | Despite the woman's connections to the borough and risk of domestic violence in the other area, the council refused to take her homelessness application, the Local Democracy Reporting Service said. |
The council placed the responsibility on another authority to assess and accommodate the family. | The council placed the responsibility on another authority to assess and accommodate the family. |
The family lived for five weeks in the other council's area. | The family lived for five weeks in the other council's area. |
Oadby and Wigston Borough Council then accepted the application and housed them in temporary accommodation, which the woman said was unsuitable due to her son's medical needs. | Oadby and Wigston Borough Council then accepted the application and housed them in temporary accommodation, which the woman said was unsuitable due to her son's medical needs. |
The family has since moved to privately rented accommodation. | The family has since moved to privately rented accommodation. |
The Local Government and Social Care Ombudsman found fault with the way the council dealt with the family and said its reasons for not accepting the application were flawed. | |
It said the authority should apologise and pay £500 to the woman for "distress" and "injustice" caused. | It said the authority should apologise and pay £500 to the woman for "distress" and "injustice" caused. |
The ombudsman added it should retrain staff to identify which applications should be accepted. | The ombudsman added it should retrain staff to identify which applications should be accepted. |
Ombudsman Michael King said: "It is important for councils to be aware of their homelessness obligations and properly assess when they have a duty towards people. | Ombudsman Michael King said: "It is important for councils to be aware of their homelessness obligations and properly assess when they have a duty towards people. |
"It is not enough to pass the responsibility on to other councils simply because the person has applied to two separate councils for help." | "It is not enough to pass the responsibility on to other councils simply because the person has applied to two separate councils for help." |
The council has not accepted it has any responsibility to the woman. | The council has not accepted it has any responsibility to the woman. |
It is due to decide whether to accept the findings, take action or consider legal action against the ombudsman at a meeting later on Tuesday. | It is due to decide whether to accept the findings, take action or consider legal action against the ombudsman at a meeting later on Tuesday. |
Follow BBC East Midlands on Facebook, Twitter, or Instagram. Send your story ideas to eastmidsnews@bbc.co.uk. | Follow BBC East Midlands on Facebook, Twitter, or Instagram. Send your story ideas to eastmidsnews@bbc.co.uk. |
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