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| Version 1 | Version 2 |
|---|---|
| Facebook, Instagram and WhatsApp hit by photo glitch | Facebook, Instagram and WhatsApp hit by photo glitch |
| (32 minutes later) | |
| Some Facebook, Instagram and WhatsApp users cannot upload photos, videos and files. | Some Facebook, Instagram and WhatsApp users cannot upload photos, videos and files. |
| Facebook, which owns all three apps, said it was aware of the issue and was "working to get things back to normal as quickly as possible". | Facebook, which owns all three apps, said it was aware of the issue and was "working to get things back to normal as quickly as possible". |
| The company's main social network, its two messaging apps and image-sharing site Instagram have billions of users. | The company's main social network, its two messaging apps and image-sharing site Instagram have billions of users. |
| Rival platform Twitter also had issues, with some users not able to send direct messages or receive notifications. | Rival platform Twitter also had issues, with some users not able to send direct messages or receive notifications. |
| The company apologised for the inconvenience, tweeting: "We're currently having some issues with DM delivery and notifications. | The company apologised for the inconvenience, tweeting: "We're currently having some issues with DM delivery and notifications. |
| "We're working on a fix and will follow up as soon as we have an update for you." | "We're working on a fix and will follow up as soon as we have an update for you." |
| Users were still able to post on Twitter and #instagramdown began trending as many people used the site to highlight the problems with its competitors. | |
| The Facebook Messenger app, which is often installed separately, is also affected. | |
| In March, Facebook and Instagram suffered their longest period of disruption ever. Problems also struck both apps as well as WhatsApp in April. | In March, Facebook and Instagram suffered their longest period of disruption ever. Problems also struck both apps as well as WhatsApp in April. |
| Facebook has more than 2.3 billion monthly active users and Instagram has one billion. | Facebook has more than 2.3 billion monthly active users and Instagram has one billion. |