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British Airways flights to Cairo cancelled | British Airways flights to Cairo cancelled |
(about 2 hours later) | |
British Airways has cancelled all flights to the Egyptian capital Cairo for a week as a security "precaution". | British Airways has cancelled all flights to the Egyptian capital Cairo for a week as a security "precaution". |
Passengers about to board a BA flight to the city from London's Heathrow Airport were told that it was cancelled - and that there would be no alternative flights for a week. | Passengers about to board a BA flight to the city from London's Heathrow Airport were told that it was cancelled - and that there would be no alternative flights for a week. |
The airline did not specify what the security issue was. | The airline did not specify what the security issue was. |
A spokesman for Cairo airport told the BBC the airport had yet to be notified by BA of any such changes. | A spokesman for Cairo airport told the BBC the airport had yet to be notified by BA of any such changes. |
A BA spokesman said: "We constantly review our security arrangements at all our airports around the world, and have suspended flights to Cairo for seven days as a precaution to allow for further assessment. | A BA spokesman said: "We constantly review our security arrangements at all our airports around the world, and have suspended flights to Cairo for seven days as a precaution to allow for further assessment. |
"The safety and security of our customers and crew is always our priority, and we would never operate an aircraft unless it was safe to do so." | "The safety and security of our customers and crew is always our priority, and we would never operate an aircraft unless it was safe to do so." |
Lufthansa has also cancelled flights to Cairo, German media reports say. | |
'Handled badly' | 'Handled badly' |
Christine Shelbourne, 70, from Surrey was due to go to Cairo for a week on Saturday with her 11-year-old grandson. She said she managed to check into the flight at 1500 (1400 GMT). However, her boarding card wouldn't open the barriers. | Christine Shelbourne, 70, from Surrey was due to go to Cairo for a week on Saturday with her 11-year-old grandson. She said she managed to check into the flight at 1500 (1400 GMT). However, her boarding card wouldn't open the barriers. |
She said: "The check-in staff reissued my boarding pass and I tried again but that didn't work either and we were told to try again in half an hour. | She said: "The check-in staff reissued my boarding pass and I tried again but that didn't work either and we were told to try again in half an hour. |
"Whether they knew anything I don't know, but my husband told me the flight had been cancelled before they did. There were no suggestions or help from staff about alternative flights." | |
"My 11-year-old grandson is heartbroken - he's been looking forward to the trip for months. We're just not going now," she added. | "My 11-year-old grandson is heartbroken - he's been looking forward to the trip for months. We're just not going now," she added. |
"It was handled badly to be honest. My grandson is currently looking for flights for us - he's devastated." | "It was handled badly to be honest. My grandson is currently looking for flights for us - he's devastated." |
One passenger named Dan said the airline had given customers £5 food vouchers "meant to last 24 hours". | One passenger named Dan said the airline had given customers £5 food vouchers "meant to last 24 hours". |
Michael Khalil, 42, from Guilford says he is about £1,200 out of pocket as a result of his flight being cancelled. | |
He was booked on the flight earlier on Saturday but ran to Terminal 2 and used his own money to book onto another flight. | |
Mr Khalil works in training and development. He says he has an important business meeting on Monday and told the BBC: "I have no choice. I have to be there." | |
The UK Foreign Office on Friday updated its advice for Britons travelling to Egypt. | The UK Foreign Office on Friday updated its advice for Britons travelling to Egypt. |
The advice includes the warning: "There's a heightened risk of terrorism against aviation. Additional security measures are in place for flights departing from Egypt to the UK." | The advice includes the warning: "There's a heightened risk of terrorism against aviation. Additional security measures are in place for flights departing from Egypt to the UK." |
Following the bomb explosion that destroyed a Russian airliner over Egypt's Sinai peninsula in October 2015 after it had departed Sharm El Sheikh airport, the UK was one of a number of countries to temporarily suspend flights to and from the country. | Following the bomb explosion that destroyed a Russian airliner over Egypt's Sinai peninsula in October 2015 after it had departed Sharm El Sheikh airport, the UK was one of a number of countries to temporarily suspend flights to and from the country. |
The Foreign Office continues to advise against travel to certain parts of Egypt. | The Foreign Office continues to advise against travel to certain parts of Egypt. |
Have you been affected by flights to Cairo being cancelled by British Airways? Please get in touch by emailing haveyoursay@bbc.co.uk | Have you been affected by flights to Cairo being cancelled by British Airways? Please get in touch by emailing haveyoursay@bbc.co.uk |
Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: | Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: |
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Or use the form below: | Or use the form below: |