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'Catalogue of horrors' at Vielstone care home in Devon | 'Catalogue of horrors' at Vielstone care home in Devon |
(about 8 hours later) | |
Monitoring of two Devon care homes where vulnerable residents were abused was "inadequate at best", a safeguarding review heard. | Monitoring of two Devon care homes where vulnerable residents were abused was "inadequate at best", a safeguarding review heard. |
One family member said life for residents at Vielstone near Bideford, Devon, was a "catalogue of horrors". | One family member said life for residents at Vielstone near Bideford, Devon, was a "catalogue of horrors". |
Oversight from watchdog the Care Quality Commission (CQC) "wasn't there", another family member told the review. | |
The CQC said it "should have responded more quickly to the concerns raised". | The CQC said it "should have responded more quickly to the concerns raised". |
People with autism and learning disabilities at Vielstone were routinely punished by being held in empty rooms without food, heating or a toilet, a court heard in 2017. | People with autism and learning disabilities at Vielstone were routinely punished by being held in empty rooms without food, heating or a toilet, a court heard in 2017. |
Staff imprisoned them in the rooms, often overnight, during 2010 and 2011, as an abusive culture developed. | Staff imprisoned them in the rooms, often overnight, during 2010 and 2011, as an abusive culture developed. |
Bristol Crown Court heard that residents were left in the rooms more than 1,000 times with no furniture or a television for hours at a time. | Bristol Crown Court heard that residents were left in the rooms more than 1,000 times with no furniture or a television for hours at a time. |
The incidents took place at both Vielstone and its sister home Gatooma near Holsworthy which were run by Atlas care homes. | The incidents took place at both Vielstone and its sister home Gatooma near Holsworthy which were run by Atlas care homes. |
As a result all 15 Atlas care homes were closed by the CQC in 2012. | As a result all 15 Atlas care homes were closed by the CQC in 2012. |
Staff convicted | Staff convicted |
Vielstone manager Jolyon Marshall was jailed for 28 months. | Vielstone manager Jolyon Marshall was jailed for 28 months. |
Twelve other people, including other staff members and Marshall's wife, were convicted. | Twelve other people, including other staff members and Marshall's wife, were convicted. |
One family member told the the safeguarding review by Devon Safeguarding Adult Board that inspectors were "lax" and "failed to monitor the quality of the service". | One family member told the the safeguarding review by Devon Safeguarding Adult Board that inspectors were "lax" and "failed to monitor the quality of the service". |
Deborah Ivanova, the CQC's deputy chief inspector of adult social care in the South, said "much has changed within CQC since 2011". | Deborah Ivanova, the CQC's deputy chief inspector of adult social care in the South, said "much has changed within CQC since 2011". |
Monitoring and response to concerns had been improved and inspections were "more thorough". | Monitoring and response to concerns had been improved and inspections were "more thorough". |
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