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Bedfordshire homes have water restored | Bedfordshire homes have water restored |
(about 11 hours later) | |
All homes which lost water supplies on Friday evening due to a faulty valve have been reconnected, says Anglian Water. | All homes which lost water supplies on Friday evening due to a faulty valve have been reconnected, says Anglian Water. |
At its peak about 12,000 properties in Leighton Buzzard, Toddington, Hockliffe and surrounding areas were affected. | At its peak about 12,000 properties in Leighton Buzzard, Toddington, Hockliffe and surrounding areas were affected. |
But on Monday morning only 85 properties in Leighton Linslade remained without water. | |
Water has now been restored to these homes. Anglian Water has apologised for the disruption caused. | Water has now been restored to these homes. Anglian Water has apologised for the disruption caused. |
"We are genuinely really sorry for the disruption this has caused," the company said. | "We are genuinely really sorry for the disruption this has caused," the company said. |
The problems led to the water firm distributing bottled water from a nearby supermarket. | The problems led to the water firm distributing bottled water from a nearby supermarket. |
Residents have said communication from the water company could have been better. | Residents have said communication from the water company could have been better. |
"At first there was just no notice of it so I didn't know if it was something that they'd planned or [if it was] unplanned," one said. | "At first there was just no notice of it so I didn't know if it was something that they'd planned or [if it was] unplanned," one said. |
"It took a long while to find out what was going on." | "It took a long while to find out what was going on." |
Regan Harris, from the company, said the situation had been complex and it had set deadlines for restoration "with the best of intentions". | Regan Harris, from the company, said the situation had been complex and it had set deadlines for restoration "with the best of intentions". |
"We really have tried very hard to keep everyone up-to-date and we will be writing to all customers that have been affected to update them further and apologise again," she said. | "We really have tried very hard to keep everyone up-to-date and we will be writing to all customers that have been affected to update them further and apologise again," she said. |
All customers will be contacted individually about compensation, she added. | All customers will be contacted individually about compensation, she added. |