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Builder Persimmon lacks minimum house standards, report finds | Builder Persimmon lacks minimum house standards, report finds |
(about 4 hours later) | |
The UK's second biggest housing firm does not have an agreed minimum standard for all the homes it builds, an independent report has found. | The UK's second biggest housing firm does not have an agreed minimum standard for all the homes it builds, an independent report has found. |
A report into Persimmon says that a lack of a group build policy increases the risk of defects in its houses. | A report into Persimmon says that a lack of a group build policy increases the risk of defects in its houses. |
Persimmon has been under pressure after a number of buyers complained about the safety of its homes. | Persimmon has been under pressure after a number of buyers complained about the safety of its homes. |
The review found that some houses did not have fire-stopping cavity barriers or they had been wrongly installed. | The review found that some houses did not have fire-stopping cavity barriers or they had been wrongly installed. |
It said that the issue of missing or improperly fitted cavity barriers was "a systemic nationwide problem", which it said was "a manifestation of poor culture coupled with the lack of a group build process". | |
Persimmon's chairman Roger Devlin commissioned the report in April after complaints emerged about the quality of its new homes. | Persimmon's chairman Roger Devlin commissioned the report in April after complaints emerged about the quality of its new homes. |
One couple, Phil and Nicola Bentley, said that they had discovered 700 defects in the Persimmon home they paid £280,000 for in 2017. | One couple, Phil and Nicola Bentley, said that they had discovered 700 defects in the Persimmon home they paid £280,000 for in 2017. |
The independent review into Persimmon, led by barrister Stephanie Barwise QC of Atkin Chambers, said that there were no agreed procedures to supervise or inspect its employees or sub-contractors' work and that staff were only given limited training. | The independent review into Persimmon, led by barrister Stephanie Barwise QC of Atkin Chambers, said that there were no agreed procedures to supervise or inspect its employees or sub-contractors' work and that staff were only given limited training. |
It recommended that the firm "should take sufficient time to formulate and embed a 'Persimmon Way' of building". | It recommended that the firm "should take sufficient time to formulate and embed a 'Persimmon Way' of building". |
It also said that the company's corporate culture needed to change. | It also said that the company's corporate culture needed to change. |
Persimmon's former chief executive Jeff Fairburn was forced out last year amid criticism of a pay deal which awarded him £75m. | Persimmon's former chief executive Jeff Fairburn was forced out last year amid criticism of a pay deal which awarded him £75m. |
'Confront difficult truths' | 'Confront difficult truths' |
Mr Devlin said that the "very thorough and comprehensive review" "found that Persimmon had focused on policies around inspections immediately before and after the sale of a home, rather than those governing build quality inspections". | Mr Devlin said that the "very thorough and comprehensive review" "found that Persimmon had focused on policies around inspections immediately before and after the sale of a home, rather than those governing build quality inspections". |
"In my view, this is one of its central findings and I am encouraged that the company is already embracing the review's recommendations in this area through significant operational investment and procedural change," he said. | "In my view, this is one of its central findings and I am encouraged that the company is already embracing the review's recommendations in this area through significant operational investment and procedural change," he said. |
Ms Barwise said: "The board of Persimmon deserve significant credit for commissioning this review and publishing its findings. | Ms Barwise said: "The board of Persimmon deserve significant credit for commissioning this review and publishing its findings. |
"It demonstrates their willingness to confront some difficult truths as they focus the business on rapid change and improvement. | "It demonstrates their willingness to confront some difficult truths as they focus the business on rapid change and improvement. |
In February, the company announced that its annual profits had passed £1bn for the first time - up from £966m in 2017. | In February, the company announced that its annual profits had passed £1bn for the first time - up from £966m in 2017. |
At the time, a source close to Housing Minister James Brokenshire said the minister was "increasingly concerned" by Persimmon's practices, including its use of leasehold contracts, the quality of its buildings and its leadership. | At the time, a source close to Housing Minister James Brokenshire said the minister was "increasingly concerned" by Persimmon's practices, including its use of leasehold contracts, the quality of its buildings and its leadership. |
He said this meant its inclusion in the Help to Buy scheme was under review. | He said this meant its inclusion in the Help to Buy scheme was under review. |