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| Georgia Toffolo: Can a damaged passport ruin your holiday? | Georgia Toffolo: Can a damaged passport ruin your holiday? |
| (12 days later) | |
| Millions of Brits enjoy holidays abroad, but a damaged passport can overshadow or even destroy a foreign getaway. | Millions of Brits enjoy holidays abroad, but a damaged passport can overshadow or even destroy a foreign getaway. |
| TV star Georgia Toffolo was stopped on Sunday by officials at Malé airport in the Maldives after they spotted some of the pages of her passport were missing. | TV star Georgia Toffolo was stopped on Sunday by officials at Malé airport in the Maldives after they spotted some of the pages of her passport were missing. |
| In tearful updates posted to her Instagram account, she begged followers to help her and said she feared being kept in a "centre" for four days until she could fly home to the UK. | In tearful updates posted to her Instagram account, she begged followers to help her and said she feared being kept in a "centre" for four days until she could fly home to the UK. |
| In one video said: "I've been crying for hours and hours. This is a really horrible situation to be in, where you can't go but I also can't leave the airport." | In one video said: "I've been crying for hours and hours. This is a really horrible situation to be in, where you can't go but I also can't leave the airport." |
| She was later allowed to leave the airport and continue to her holiday destination - but continues to be supported by the Foreign and Commonwealth Office (FCO). | She was later allowed to leave the airport and continue to her holiday destination - but continues to be supported by the Foreign and Commonwealth Office (FCO). |
| But can a damaged passport really ruin a foreign holiday and what are the pitfalls to avoid? | But can a damaged passport really ruin a foreign holiday and what are the pitfalls to avoid? |
| Toff's travel trouble stemmed from her passport being classed as damaged, because two of its pages were missing. | Toff's travel trouble stemmed from her passport being classed as damaged, because two of its pages were missing. |
| Not everyone's passport is going to be in pristine condition, but when is it too damaged to use for travel? | Not everyone's passport is going to be in pristine condition, but when is it too damaged to use for travel? |
| A damaged passport is one "which isn't in a condition to be accepted as proof of identity", according to HM Passport Office's guidance for examiners, and must be replaced. | A damaged passport is one "which isn't in a condition to be accepted as proof of identity", according to HM Passport Office's guidance for examiners, and must be replaced. |
| But passports that have reasonable "wear and tear" can be accepted. | But passports that have reasonable "wear and tear" can be accepted. |
| Travellers whose passports contain multiple visas and stamps - indicating "heavy use" are more likely to have a problem, the guidance adds. | Travellers whose passports contain multiple visas and stamps - indicating "heavy use" are more likely to have a problem, the guidance adds. |
| Possible issues could include: | Possible issues could include: |
| Why is a damaged passport a big deal? | Why is a damaged passport a big deal? |
| Travel expert Simon Calder says: "The main problem that travellers encounter with frontier officials is if there is damage to the photo page in the passport. | Travel expert Simon Calder says: "The main problem that travellers encounter with frontier officials is if there is damage to the photo page in the passport. |
| "That is because, historically, it was easy for fraudsters to doctor the details and replace the photograph. | "That is because, historically, it was easy for fraudsters to doctor the details and replace the photograph. |
| "If there is any obvious flaw in the lamination, that is enough to get you barred from a country. | "If there is any obvious flaw in the lamination, that is enough to get you barred from a country. |
| "Missing pages from within the passport are, generally, harder to spot - and in many cases overlooked or ignored." | "Missing pages from within the passport are, generally, harder to spot - and in many cases overlooked or ignored." |
| The International Civil Aviation Organization, which is the global body responsible for passport standards, warns of a range of fraudulent "attacks" on passports. | The International Civil Aviation Organization, which is the global body responsible for passport standards, warns of a range of fraudulent "attacks" on passports. |
| These include "construction of a fraudulent document, or parts thereof, using materials from legitimate documents"; the "removal and substitution of entire page(s) or visas"; and the deletion of entries on visa pages and the observations page. | These include "construction of a fraudulent document, or parts thereof, using materials from legitimate documents"; the "removal and substitution of entire page(s) or visas"; and the deletion of entries on visa pages and the observations page. |
| Mr Calder adds that airlines are "very sensitive to damaged passports because they are fined if they transport a passenger to a country where the document is ruled inadmissible". | Mr Calder adds that airlines are "very sensitive to damaged passports because they are fined if they transport a passenger to a country where the document is ruled inadmissible". |
| "I am horrified when I see fellow travellers shoving their passport into a back pocket, rather than treating it as a fragile document that is all that stands between you and deportation on the next homebound flight." | "I am horrified when I see fellow travellers shoving their passport into a back pocket, rather than treating it as a fragile document that is all that stands between you and deportation on the next homebound flight." |
| 'We couldn't take our flight to Venice' | 'We couldn't take our flight to Venice' |
| Julie Haydon, a director of a Bristol-based charity, said her partner was not allowed to travel to Venice because of "small damage" to his passport. | Julie Haydon, a director of a Bristol-based charity, said her partner was not allowed to travel to Venice because of "small damage" to his passport. |
| In a tweet posted in March, she says she was "gutted" the pair couldn't travel to the Italian city, because a page of his passport was "slightly coming away at the spine". | In a tweet posted in March, she says she was "gutted" the pair couldn't travel to the Italian city, because a page of his passport was "slightly coming away at the spine". |
| 'Dog ate my passport' | 'Dog ate my passport' |
| A dog chewing up your passport can also be classed as damage, as rugby player Matt Shepherd found ahead of an overseas tour. | A dog chewing up your passport can also be classed as damage, as rugby player Matt Shepherd found ahead of an overseas tour. |
| Mr Shepherd had been due to travel to Spain for an England Counties tour back in 2017. | Mr Shepherd had been due to travel to Spain for an England Counties tour back in 2017. |
| But less than two weeks before he was meant to fly, he was forced to make an eight-hour round trip to to the Newport Passport Office in south Wales. | But less than two weeks before he was meant to fly, he was forced to make an eight-hour round trip to to the Newport Passport Office in south Wales. |
| He had to replace his passport because his seven-month-old cocker spaniel had chewed it. | He had to replace his passport because his seven-month-old cocker spaniel had chewed it. |
| Speaking at the time, the Plymouth Albion player said he had got his passport out to check the expiry date ahead of the trip, then left it on the table while he went out. | Speaking at the time, the Plymouth Albion player said he had got his passport out to check the expiry date ahead of the trip, then left it on the table while he went out. |
| "When I got back I saw pieces of paper on the floor and didn't know what it was. Then I saw him on the bed with the passport in his mouth," he said. | "When I got back I saw pieces of paper on the floor and didn't know what it was. Then I saw him on the bed with the passport in his mouth," he said. |
| Thankfully, he said the authorities were able to "speed things up" as he was representing his country. | Thankfully, he said the authorities were able to "speed things up" as he was representing his country. |
| However not everyone has had the same experience. | However not everyone has had the same experience. |
| 'My passport got drenched - but I had no problem' | 'My passport got drenched - but I had no problem' |
| Julian Hemsi, 55, from Kingston, in Devon, says he and his old blue passport got "absolutely drenched" whilst he was riding a motorbike in Bali, Indonesia in 1990. | Julian Hemsi, 55, from Kingston, in Devon, says he and his old blue passport got "absolutely drenched" whilst he was riding a motorbike in Bali, Indonesia in 1990. |
| He says: "The cover, including my name, disintegrated. The inner pages were equally illegible. | He says: "The cover, including my name, disintegrated. The inner pages were equally illegible. |
| "I went on from Bali to Java, and then via Java to Australia, New Caledonia and New Zealand with the same passport, and when I returned to the UK I was questioned about it." | "I went on from Bali to Java, and then via Java to Australia, New Caledonia and New Zealand with the same passport, and when I returned to the UK I was questioned about it." |
| While you're checking your passport for any damage, you might want to check these other things... | While you're checking your passport for any damage, you might want to check these other things... |
| Valid date | Valid date |
| Some countries require your passport to be valid for at least six months after the date you travel. | Some countries require your passport to be valid for at least six months after the date you travel. |
| Not every country has the same rules, so people should check the FCO's individual country pages before you travel. | Not every country has the same rules, so people should check the FCO's individual country pages before you travel. |
| Lost or stolen passport | Lost or stolen passport |
| If your passport is lost or stolen, you can cancel it immediately by reporting it online . | If your passport is lost or stolen, you can cancel it immediately by reporting it online . |
| If you're in the UK, you can apply for a replacement passport, and you may need to attend an interview. | If you're in the UK, you can apply for a replacement passport, and you may need to attend an interview. |
| If you're abroad, you can apply online for an emergency travel document (ETD). | If you're abroad, you can apply online for an emergency travel document (ETD). |
| ...And make sure you have the right passport | ...And make sure you have the right passport |
| If you are travelling with other people, make sure you have the right passport. | If you are travelling with other people, make sure you have the right passport. |
| Earlier this year, Allan Poole, 43, travelled from the Czech Republic to Newcastle on the wrong passport after accidentally taking his friend's and leaving him stranded. | Earlier this year, Allan Poole, 43, travelled from the Czech Republic to Newcastle on the wrong passport after accidentally taking his friend's and leaving him stranded. |