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Cruise Giant Carnival Works to Manage Deepening Coronavirus Crisis | Cruise Giant Carnival Works to Manage Deepening Coronavirus Crisis |
(3 days later) | |
The arrival of the Westerdam cruise ship in Cambodia seemed like cause for celebration. | The arrival of the Westerdam cruise ship in Cambodia seemed like cause for celebration. |
After days of circling in the sea, hundreds of elated passengers disembarked in the Cambodian city of Sihanoukville on Feb. 14, amid assurances the ship was free of the coronavirus. President Trump broadcast the news on Twitter, thanking the Cambodian government for its hospitality and tagging Micky Arison, the chairman of the vast multinational cruise company, Carnival Corporation, that owns the Westerdam. | After days of circling in the sea, hundreds of elated passengers disembarked in the Cambodian city of Sihanoukville on Feb. 14, amid assurances the ship was free of the coronavirus. President Trump broadcast the news on Twitter, thanking the Cambodian government for its hospitality and tagging Micky Arison, the chairman of the vast multinational cruise company, Carnival Corporation, that owns the Westerdam. |
But the joy was short-lived. Over the weekend, an American passenger who had been on the Westerdam tested positive for the virus, raising concerns that infected passengers were dispersing across Asia. | But the joy was short-lived. Over the weekend, an American passenger who had been on the Westerdam tested positive for the virus, raising concerns that infected passengers were dispersing across Asia. |
Now the situation is fast becoming a crisis for Carnival. Thousands of miles away, another Carnival ship, the Diamond Princess, has been moored outside the Japanese port city of Yokohama with hundreds of coronavirus cases reported on board. Passengers who tested negative began leaving the ship on Wednesday. American officials had already evacuated some passengers. | Now the situation is fast becoming a crisis for Carnival. Thousands of miles away, another Carnival ship, the Diamond Princess, has been moored outside the Japanese port city of Yokohama with hundreds of coronavirus cases reported on board. Passengers who tested negative began leaving the ship on Wednesday. American officials had already evacuated some passengers. |
“We have protocols, standards and practices for every possible issue you might imagine, including coronavirus,” said Roger Frizzell, a spokesman for Carnival. “But this virus is so new and unknown that everyone, including the medical profession, is learning on the job.” | “We have protocols, standards and practices for every possible issue you might imagine, including coronavirus,” said Roger Frizzell, a spokesman for Carnival. “But this virus is so new and unknown that everyone, including the medical profession, is learning on the job.” |
Carnival serves nearly 11.5 million travelers a year, or roughly 50 percent of the global cruise market. It runs some of the best-known cruise brands in the industry, including its flagship Carnival Cruise Line, the Princess Cruises brand and the Holland America Line, whose fleet includes the Westerdam. | Carnival serves nearly 11.5 million travelers a year, or roughly 50 percent of the global cruise market. It runs some of the best-known cruise brands in the industry, including its flagship Carnival Cruise Line, the Princess Cruises brand and the Holland America Line, whose fleet includes the Westerdam. |
In the coming months, industry analysts say, the coronavirus crisis could take a financial toll on Carnival, potentially hurting its efforts to make inroads into China, a fast-growing market in the cruise industry. | In the coming months, industry analysts say, the coronavirus crisis could take a financial toll on Carnival, potentially hurting its efforts to make inroads into China, a fast-growing market in the cruise industry. |
“That is a very negative initial impression for an awful lot of Chinese consumers,” said James Hardiman, a travel industry analyst at Wedbush Securities. | “That is a very negative initial impression for an awful lot of Chinese consumers,” said James Hardiman, a travel industry analyst at Wedbush Securities. |
Since the outbreak began in January, the coronavirus has disrupted virtually every major industry, from cruise lines to technology companies. Before the Westerdam docked in Cambodia last week, Carnival said it was expecting a “material impact” on its finances. | Since the outbreak began in January, the coronavirus has disrupted virtually every major industry, from cruise lines to technology companies. Before the Westerdam docked in Cambodia last week, Carnival said it was expecting a “material impact” on its finances. |
It is not the first time the company has faced an international crisis. In 2012, one of its ships, the Costa Concordia, ran aground off the coast of Italy, killing 32 people. The following year, thousands of passengers and crew members were stranded aboard a Carnival ship that was called “the poop cruise” after it drifted for four days without air conditioning or working toilets. | It is not the first time the company has faced an international crisis. In 2012, one of its ships, the Costa Concordia, ran aground off the coast of Italy, killing 32 people. The following year, thousands of passengers and crew members were stranded aboard a Carnival ship that was called “the poop cruise” after it drifted for four days without air conditioning or working toilets. |
In 2016, Carnival’s Princess cruise line agreed to pay a $40 million penalty for illegally dumping oil-contaminated waste into the sea and trying to cover it up. In June, Carnival acknowledged violating probation terms from that case and was ordered to pay an additional $20 million penalty. | In 2016, Carnival’s Princess cruise line agreed to pay a $40 million penalty for illegally dumping oil-contaminated waste into the sea and trying to cover it up. In June, Carnival acknowledged violating probation terms from that case and was ordered to pay an additional $20 million penalty. |
And over the years, many cruise companies, including Carnival, have experienced outbreaks of the norovirus on board their ships. | And over the years, many cruise companies, including Carnival, have experienced outbreaks of the norovirus on board their ships. |
Given its size, experts say, Carnival regularly becomes a lightning rod for problems afflicting the industry. | Given its size, experts say, Carnival regularly becomes a lightning rod for problems afflicting the industry. |
“It’s the biggest cruise company in the world by an order of magnitude,” Mr. Hardiman said. “If you’re going to have bad luck on a ship, it’s 50-50 at least that it’s going to be a Carnival ship.” | “It’s the biggest cruise company in the world by an order of magnitude,” Mr. Hardiman said. “If you’re going to have bad luck on a ship, it’s 50-50 at least that it’s going to be a Carnival ship.” |
The cruise brands owned by Carnival have their own leadership structures, but the parent company’s chief executive, Arnold Donald, has been heavily involved in the response to the coronavirus outbreak. In the last few days, he has visited the Princess headquarters in California and Holland America’s offices in Seattle to participate in crisis-response meetings where company officials have held conference calls with colleagues in Japan and Cambodia. | The cruise brands owned by Carnival have their own leadership structures, but the parent company’s chief executive, Arnold Donald, has been heavily involved in the response to the coronavirus outbreak. In the last few days, he has visited the Princess headquarters in California and Holland America’s offices in Seattle to participate in crisis-response meetings where company officials have held conference calls with colleagues in Japan and Cambodia. |
Mr. Donald became the chief executive of Carnival in 2013, replacing Mr. Arison, who now serves as the chairman of the company’s board. | Mr. Donald became the chief executive of Carnival in 2013, replacing Mr. Arison, who now serves as the chairman of the company’s board. |
Mr. Trump’s message tagging Mr. Arison on Friday was not the first time the two have interacted on Twitter. Over the years, Mr. Trump has also praised Mr. Arison’s management of the Miami Heat basketball team, which Mr. Arison took over in 1995. | Mr. Trump’s message tagging Mr. Arison on Friday was not the first time the two have interacted on Twitter. Over the years, Mr. Trump has also praised Mr. Arison’s management of the Miami Heat basketball team, which Mr. Arison took over in 1995. |
In 2012, for example, Mr. Trump saluted Mr. Arison after the Heat won the N.B.A. championship. “@MickyArison is a tremendous owner & has done wonders for Miami,” he wrote. | In 2012, for example, Mr. Trump saluted Mr. Arison after the Heat won the N.B.A. championship. “@MickyArison is a tremendous owner & has done wonders for Miami,” he wrote. |
Updated June 12, 2020 | Updated June 12, 2020 |
So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. | So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. |
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. | |
A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. | A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. |
The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. | The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. |
Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. | Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. |
Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home. | Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home. |
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. | States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. |
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. | Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. |
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) | If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) |
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. | Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. |
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. | The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. |
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. | If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. |
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. | If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. |
The two have also spoken directly with each other on occasion, according to a person familiar with the matter who spoke on condition of anonymity to discuss private conversations. Still, Mr. Arison has donated to both Democrats and Republicans, including giving $500,000 to a political action committee supporting Jeb Bush during the race for the Republican presidential nomination in 2015. | The two have also spoken directly with each other on occasion, according to a person familiar with the matter who spoke on condition of anonymity to discuss private conversations. Still, Mr. Arison has donated to both Democrats and Republicans, including giving $500,000 to a political action committee supporting Jeb Bush during the race for the Republican presidential nomination in 2015. |
In recent days, Carnival has taken a series of steps to mitigate the business impact of the coronavirus crisis, redeploying ships that were scheduled to sail in Asia to other parts of the world. Princess Cruises has canceled 17 trips and one of it ships, the Sapphire Princess, is redeploying from Shanghai to Australia. Another Carnival brand, Costa Cruises, has canceled 12 voyages in China. | In recent days, Carnival has taken a series of steps to mitigate the business impact of the coronavirus crisis, redeploying ships that were scheduled to sail in Asia to other parts of the world. Princess Cruises has canceled 17 trips and one of it ships, the Sapphire Princess, is redeploying from Shanghai to Australia. Another Carnival brand, Costa Cruises, has canceled 12 voyages in China. |
“This is a big issue that’s being handled at the corporate level at Carnival,” said Ross Klein, a sociologist who studies the cruise industry. “They won’t want to redeploy a Princess ship on the same itinerary at the same time as a Holland America ship or another Carnival ship.” | “This is a big issue that’s being handled at the corporate level at Carnival,” said Ross Klein, a sociologist who studies the cruise industry. “They won’t want to redeploy a Princess ship on the same itinerary at the same time as a Holland America ship or another Carnival ship.” |
The problems for the cruise operator began early this month, when the Diamond Princess was stranded in waters off the coast of Japan with hundreds of passengers reported to have the virus. At the same time, the Westerdam struggled to find a country willing to let its passengers disembark. Ports in Taiwan, the Philippines and Thailand denied the ship entry over concerns about the coronavirus. | The problems for the cruise operator began early this month, when the Diamond Princess was stranded in waters off the coast of Japan with hundreds of passengers reported to have the virus. At the same time, the Westerdam struggled to find a country willing to let its passengers disembark. Ports in Taiwan, the Philippines and Thailand denied the ship entry over concerns about the coronavirus. |
Throughout the crises, Carnival Corporation has received help from the State Department and other American officials. On Monday, the U.S. government evacuated hundreds of passengers from the Diamond Princess, putting them on charter flights to the United States. | Throughout the crises, Carnival Corporation has received help from the State Department and other American officials. On Monday, the U.S. government evacuated hundreds of passengers from the Diamond Princess, putting them on charter flights to the United States. |
After the Westerdam docked in Sihanoukville, the U.S. ambassador to Cambodia, W. Patrick Murphy, brought his own family to greet the passengers streaming off the ship. | After the Westerdam docked in Sihanoukville, the U.S. ambassador to Cambodia, W. Patrick Murphy, brought his own family to greet the passengers streaming off the ship. |
But then an American who had been on the Westerdam tested positive for the coronavirus after traveling to Malaysia. Now many Westerdam passengers who had remained in Cambodia are stuck there as local health officials look to prevent anyone else infected with the virus from leaving. | But then an American who had been on the Westerdam tested positive for the coronavirus after traveling to Malaysia. Now many Westerdam passengers who had remained in Cambodia are stuck there as local health officials look to prevent anyone else infected with the virus from leaving. |
Ninety-two American citizens remained on board the Westerdam, while another 260 were in hotels in the Cambodian capital, said William Walters, the managing director of operational medicine at the State Department. About 300 American citizens have left the country after being tested for the coronavirus by Cambodian health officials. | Ninety-two American citizens remained on board the Westerdam, while another 260 were in hotels in the Cambodian capital, said William Walters, the managing director of operational medicine at the State Department. About 300 American citizens have left the country after being tested for the coronavirus by Cambodian health officials. |
“Everyone is very concerned about the safety of all of the American citizens and all of the other passengers on the Westerdam,” Mr. Walters said. “Every step is being taken on an international basis to collaborate on contact tracing and in staying in very close contact with the passengers of that ship.” | “Everyone is very concerned about the safety of all of the American citizens and all of the other passengers on the Westerdam,” Mr. Walters said. “Every step is being taken on an international basis to collaborate on contact tracing and in staying in very close contact with the passengers of that ship.” |
Tariro Mzezewa and Edward Wong contributed reporting. Susan Beachy and Kitty Bennett contributed research. | Tariro Mzezewa and Edward Wong contributed reporting. Susan Beachy and Kitty Bennett contributed research. |