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U.S. Health Workers Responding to Coronavirus Lacked Training and Protective Gear, Whistle-Blower Says U.S. Health Workers Responding to Coronavirus Lacked Training and Protective Gear, Whistle-Blower Says
(3 days later)
WASHINGTON — Federal health employees interacted with Americans quarantined for possible exposure to the coronavirus without proper medical training or protective gear, then scattered into the general population, according to a government whistle-blower who lawmakers say faced retaliation for reporting concerns.WASHINGTON — Federal health employees interacted with Americans quarantined for possible exposure to the coronavirus without proper medical training or protective gear, then scattered into the general population, according to a government whistle-blower who lawmakers say faced retaliation for reporting concerns.
The team was “improperly deployed” to two military bases in California to assist the processing of Americans who had been evacuated from coronavirus hot zones in China and elsewhere, according to a portion of a narrative account shared with Congress and obtained by The New York Times ahead of a formal complaint to the Office of the Special Counsel, an independent government agency that handles federal whistle-blower complaints.The team was “improperly deployed” to two military bases in California to assist the processing of Americans who had been evacuated from coronavirus hot zones in China and elsewhere, according to a portion of a narrative account shared with Congress and obtained by The New York Times ahead of a formal complaint to the Office of the Special Counsel, an independent government agency that handles federal whistle-blower complaints.
Staff members from the Department of Health and Human Services’ Administration for Children and Families were sent to Travis Air Force Base and March Air Reserve Base in late January and early February and were ordered to enter quarantined areas, including a hangar where coronavirus evacuees were being received, the complaint said. They were not provided safety-protocol training until five days into their assignment, said the whistle-blower, who is described as a senior leader at the health agency.Staff members from the Department of Health and Human Services’ Administration for Children and Families were sent to Travis Air Force Base and March Air Reserve Base in late January and early February and were ordered to enter quarantined areas, including a hangar where coronavirus evacuees were being received, the complaint said. They were not provided safety-protocol training until five days into their assignment, said the whistle-blower, who is described as a senior leader at the health agency.
Without proper training or equipment, some of the exposed staff members moved freely around and off the bases, with at least one person staying in a nearby hotel and leaving California on a commercial flight. Many were unaware of the need to test their temperatures three times a day.Without proper training or equipment, some of the exposed staff members moved freely around and off the bases, with at least one person staying in a nearby hotel and leaving California on a commercial flight. Many were unaware of the need to test their temperatures three times a day.
“I soon began to field panicked calls from my leadership team and deployed staff members expressing concerns with the lack of H.H.S. communication and coordination, staff being sent into quarantined areas without personal protective equipment, training or experience in managing public health emergencies, safety protocols and the potential danger to both themselves and members of the public they come into contact with,” the whistle-blower wrote. House Democrats said on Thursday that the official who voiced concerns to superiors about the situation was subjected to professional retaliation.“I soon began to field panicked calls from my leadership team and deployed staff members expressing concerns with the lack of H.H.S. communication and coordination, staff being sent into quarantined areas without personal protective equipment, training or experience in managing public health emergencies, safety protocols and the potential danger to both themselves and members of the public they come into contact with,” the whistle-blower wrote. House Democrats said on Thursday that the official who voiced concerns to superiors about the situation was subjected to professional retaliation.
In a statement on Thursday, the Department of Health and Human Services acknowledged the complaint, which was first reported by The Washington Post, without elaborating.In a statement on Thursday, the Department of Health and Human Services acknowledged the complaint, which was first reported by The Washington Post, without elaborating.
“We take all whistle-blower complaints very seriously and are providing the complainant all appropriate protections under the Whistleblower Protection Act,” said Caitlin B. Oakley, a deputy assistant secretary and a national spokeswoman for the Office of the Assistant Secretary for Public Affairs. “We are evaluating the complaint and have nothing further to add at this time.”“We take all whistle-blower complaints very seriously and are providing the complainant all appropriate protections under the Whistleblower Protection Act,” said Caitlin B. Oakley, a deputy assistant secretary and a national spokeswoman for the Office of the Assistant Secretary for Public Affairs. “We are evaluating the complaint and have nothing further to add at this time.”
A former department official who spoke on the condition of anonymity said that two senior officials there who were directly involved with the situation believed the whistle-blower was making the accusations in an effort to protect their job after being told they would be reassigned. The officials involved contended that the teams were not in any danger, the person said, and that testing was not done because none of the personnel showed symptoms of being sick.A former department official who spoke on the condition of anonymity said that two senior officials there who were directly involved with the situation believed the whistle-blower was making the accusations in an effort to protect their job after being told they would be reassigned. The officials involved contended that the teams were not in any danger, the person said, and that testing was not done because none of the personnel showed symptoms of being sick.
The account surfaced as President Trump seeks to play down the danger of a domestic coronavirus outbreak amid bipartisan concern about a sluggish and disjointed response by the administration to an illness that public health officials have said is likely to spread across the United States. The first American case of coronavirus in a patient with no known contact with hot zones or other coronavirus patients emerged this week near Travis Air Force Base.The account surfaced as President Trump seeks to play down the danger of a domestic coronavirus outbreak amid bipartisan concern about a sluggish and disjointed response by the administration to an illness that public health officials have said is likely to spread across the United States. The first American case of coronavirus in a patient with no known contact with hot zones or other coronavirus patients emerged this week near Travis Air Force Base.
The complaint raised questions about whether the Trump administration had taken adequate precautions in its handling of the virus, and whether Mr. Trump’s minimization of the risks had been mirrored by other top officials when confronted with potentially disturbing developments.The complaint raised questions about whether the Trump administration had taken adequate precautions in its handling of the virus, and whether Mr. Trump’s minimization of the risks had been mirrored by other top officials when confronted with potentially disturbing developments.
The workers who were sent to the scene were not medical professionals and usually help low-income Americans returning to the United States from foreign countries during crises.The workers who were sent to the scene were not medical professionals and usually help low-income Americans returning to the United States from foreign countries during crises.
In a narrative prepared for Congress, the whistle-blower painted a grim portrait of staff members who found themselves suddenly thrust into a federal effort to confront the coronavirus in the United States. The whistle-blower said their own health concerns were dismissed by senior administration officials as detrimental to staff “morale.” They were “admonished,” the complainant said, and “accused of not being team players,” and had their “mental health and emotional stability questioned.”In a narrative prepared for Congress, the whistle-blower painted a grim portrait of staff members who found themselves suddenly thrust into a federal effort to confront the coronavirus in the United States. The whistle-blower said their own health concerns were dismissed by senior administration officials as detrimental to staff “morale.” They were “admonished,” the complainant said, and “accused of not being team players,” and had their “mental health and emotional stability questioned.”
After a phone call with health agency leaders to raise their fears about exposure to the virus, the staff members described a “whitewashing” of the situation, characterizing the response as “corrupt” and a “cover-up,” according to the narrative, and telling the whistle-blower that senior officials had treated them as a “nuisance” and did not want to hear their worries about health and safety.After a phone call with health agency leaders to raise their fears about exposure to the virus, the staff members described a “whitewashing” of the situation, characterizing the response as “corrupt” and a “cover-up,” according to the narrative, and telling the whistle-blower that senior officials had treated them as a “nuisance” and did not want to hear their worries about health and safety.
A separate team not connected to the whistle-blower complaint was dispatched to Marine Corps Air Station Miramar in San Diego to help coronavirus evacuees from Wuhan, China, the center of the outbreak, according to two people with direct knowledge of the effort. One of those people said they also lacked protective gear.A separate team not connected to the whistle-blower complaint was dispatched to Marine Corps Air Station Miramar in San Diego to help coronavirus evacuees from Wuhan, China, the center of the outbreak, according to two people with direct knowledge of the effort. One of those people said they also lacked protective gear.
At Miramar, one of the people said, guidelines were unclear and sometimes contradictory, and different teams appeared to be following different protocols. Professional cleaning crews in full protective gear — eye and respiratory protection and gloves — cleaned the quarantine area at the same time that Centers for Disease Control and Prevention doctors wearing business suits interacted with evacuees at close range.At Miramar, one of the people said, guidelines were unclear and sometimes contradictory, and different teams appeared to be following different protocols. Professional cleaning crews in full protective gear — eye and respiratory protection and gloves — cleaned the quarantine area at the same time that Centers for Disease Control and Prevention doctors wearing business suits interacted with evacuees at close range.
Standards were lax at first, this person said, but once patients appeared to become sick, workers began wearing personal protective equipment. One member of the team is now back at work and has yet to be tested for coronavirus exposure, the person added, although the C.D.C. sends daily texts checking in on whether they have symptoms.Standards were lax at first, this person said, but once patients appeared to become sick, workers began wearing personal protective equipment. One member of the team is now back at work and has yet to be tested for coronavirus exposure, the person added, although the C.D.C. sends daily texts checking in on whether they have symptoms.
Representative Jimmy Gomez, Democrat of California, whose office received the whistle-blower complaint, appeared to allude to it on Thursday morning at a House Ways and Means Committee hearing with Alex M. Azar II, the secretary of health and human services.Representative Jimmy Gomez, Democrat of California, whose office received the whistle-blower complaint, appeared to allude to it on Thursday morning at a House Ways and Means Committee hearing with Alex M. Azar II, the secretary of health and human services.
“To your knowledge, were any of the A.C.F. employees exposed to high-risk evacuees from China?” Mr. Gomez asked Mr. Azar.“To your knowledge, were any of the A.C.F. employees exposed to high-risk evacuees from China?” Mr. Gomez asked Mr. Azar.
“They should never have been,” Mr. Azar responded, unless they had special suits designed to protect against infection. “To maintain quarantine, that should be the case.”“They should never have been,” Mr. Azar responded, unless they had special suits designed to protect against infection. “To maintain quarantine, that should be the case.”
Mr. Gomez said his understanding was that the teams sent to March and Travis air bases faced a “chaotic” situation.Mr. Gomez said his understanding was that the teams sent to March and Travis air bases faced a “chaotic” situation.
Updated June 2, 2020 Updated June 5, 2020
The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April.
Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission.Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission.
Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home.Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home.
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people.States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people.
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks.Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks.
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days.Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days.
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.)If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.)
More than 40 million people — the equivalent of 1 in 4 U.S. workers — have filed for unemployment benefits since the pandemic took hold. One in five who were working in February reported losing a job or being furloughed in March or the beginning of April, data from a Federal Reserve survey released on May 14 showed, and that pain was highly concentrated among low earners. Fully 39 percent of former workers living in a household earning $40,000 or less lost work, compared with 13 percent in those making more than $100,000, a Fed official said.
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications.Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications.
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing.The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing.
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others.If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others.
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested.If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested.
“I would not accept your proposition that it was chaotic at all times,” Mr. Azar said. “I am not aware of any violation of quarantine or isolation protocols.”“I would not accept your proposition that it was chaotic at all times,” Mr. Azar said. “I am not aware of any violation of quarantine or isolation protocols.”
March air base in Riverside, Calif., housed 195 people evacuated from Wuhan, China, for 14 days beginning in late January, while Travis in Northern California has housed a number of quarantined people in recent weeks, including some of the nearly 400 Americans on the Diamond Princess cruise ship that had docked in Japan.March air base in Riverside, Calif., housed 195 people evacuated from Wuhan, China, for 14 days beginning in late January, while Travis in Northern California has housed a number of quarantined people in recent weeks, including some of the nearly 400 Americans on the Diamond Princess cruise ship that had docked in Japan.
At a hearing of the House Foreign Affairs Committee after the accusations surfaced, William A. Walters, a top medical official at the State Department, denied that any protocols had been broken.At a hearing of the House Foreign Affairs Committee after the accusations surfaced, William A. Walters, a top medical official at the State Department, denied that any protocols had been broken.
“Every precaution has been taken,” said Dr. Walters, the head of operational medicine at the department’s Bureau of Medical Services. “I can say unequivocally that everyone involved with those evacuations were properly equipped and trained.”“Every precaution has been taken,” said Dr. Walters, the head of operational medicine at the department’s Bureau of Medical Services. “I can say unequivocally that everyone involved with those evacuations were properly equipped and trained.”
Representative Richard E. Neal, Democrat of Massachusetts and the chairman of the Ways and Means Committee, said the complaint appeared to be part of a pattern of ineptitude and mistrust of civil servants by the Trump administration.Representative Richard E. Neal, Democrat of Massachusetts and the chairman of the Ways and Means Committee, said the complaint appeared to be part of a pattern of ineptitude and mistrust of civil servants by the Trump administration.
“The president has spent years assaulting our health care system, draining resources from key health programs, and showing utter disdain for career federal employees who are the backbone of our government,” Mr. Neal said in a statement provided to The Times. “It’s sadly no surprise we’re seeing this degree of ineptitude during a terrible crisis.”“The president has spent years assaulting our health care system, draining resources from key health programs, and showing utter disdain for career federal employees who are the backbone of our government,” Mr. Neal said in a statement provided to The Times. “It’s sadly no surprise we’re seeing this degree of ineptitude during a terrible crisis.”
Mr. Neal and Mr. Gomez requested additional information on Thursday evening from Mr. Azar, from the inspector general’s office at the Department of Health and Human Services and from the Government Accountability Office, a nonpartisan watchdog, citing the concerns raised in the whistle-blower report.Mr. Neal and Mr. Gomez requested additional information on Thursday evening from Mr. Azar, from the inspector general’s office at the Department of Health and Human Services and from the Government Accountability Office, a nonpartisan watchdog, citing the concerns raised in the whistle-blower report.
In a pair of letters, Mr. Neal and Mr. Gomez formally requested a briefing from Mr. Azar within a week, saying that they were “deeply troubled that H.H.S. seems to have ignored valid public health concerns” as well as reports that the agency had retaliated against the whistle-blower instead of taking action.In a pair of letters, Mr. Neal and Mr. Gomez formally requested a briefing from Mr. Azar within a week, saying that they were “deeply troubled that H.H.S. seems to have ignored valid public health concerns” as well as reports that the agency had retaliated against the whistle-blower instead of taking action.
In the letter to the Government Accountability Office, they expressed concerns that “management decisions at H.H.S. could have contributed to the spread of the virus within the United States.”In the letter to the Government Accountability Office, they expressed concerns that “management decisions at H.H.S. could have contributed to the spread of the virus within the United States.”
Michael D. Shear and Catie Edmondson contributed reporting.Michael D. Shear and Catie Edmondson contributed reporting.