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Sorry, but Working From Home Is Overrated | Sorry, but Working From Home Is Overrated |
(about 13 hours later) | |
I’m writing this from the makeshift quarantine bunker in my dining room — sweatpants on, hand sanitizer nearby, snacking my way through my emergency rations. I’m getting plenty of work done, but I’m starting to get unnerved by the lack of stimulation. It’s been hours (days?) since I interacted face to face with a human who is not related to me, and cabin fever is setting in. | I’m writing this from the makeshift quarantine bunker in my dining room — sweatpants on, hand sanitizer nearby, snacking my way through my emergency rations. I’m getting plenty of work done, but I’m starting to get unnerved by the lack of stimulation. It’s been hours (days?) since I interacted face to face with a human who is not related to me, and cabin fever is setting in. |
Among the coronavirus’s many effects is a boom in people like me: office workers, shooed away from the office, trying to acclimate to a work-from-home lifestyle. | Among the coronavirus’s many effects is a boom in people like me: office workers, shooed away from the office, trying to acclimate to a work-from-home lifestyle. |
While the outbreak has already created inconveniences (and much worse) for millions of people in the form of travel restrictions, health scares and stock market turmoil, it has been an exciting time for some fans of remote work. They argue that quarantined workers are getting a glimpse of our glorious, office-free future. | While the outbreak has already created inconveniences (and much worse) for millions of people in the form of travel restrictions, health scares and stock market turmoil, it has been an exciting time for some fans of remote work. They argue that quarantined workers are getting a glimpse of our glorious, office-free future. |
“This is not how I envisioned the distributed work revolution taking hold,” wrote Matt Mullenweg, chief executive of Automattic, the software company that owns the WordPress blogging platform. | “This is not how I envisioned the distributed work revolution taking hold,” wrote Matt Mullenweg, chief executive of Automattic, the software company that owns the WordPress blogging platform. |
Mr. Mullenweg, whose company’s work force is fully distributed, sees a silver lining in the coronavirus. In his blog post last week, he wrote that it “might also offer an opportunity for many companies to finally build a culture that allows long-overdue work flexibility.” | Mr. Mullenweg, whose company’s work force is fully distributed, sees a silver lining in the coronavirus. In his blog post last week, he wrote that it “might also offer an opportunity for many companies to finally build a culture that allows long-overdue work flexibility.” |
I get where he’s coming from. I was a remote worker for two years a while back. For most of that time, I was a work-from-home evangelist who told everyone within earshot about the benefits of avoiding the office. No commute! No distracting co-workers! Home-cooked lunch! What’s not to love? | I get where he’s coming from. I was a remote worker for two years a while back. For most of that time, I was a work-from-home evangelist who told everyone within earshot about the benefits of avoiding the office. No commute! No distracting co-workers! Home-cooked lunch! What’s not to love? |
But I’ve been researching the pros and cons of remote work for my upcoming book about human survival in the age of artificial intelligence and automation. And I’ve now come to a very different conclusion: Most people should work in an office, or near other people, and avoid solitary work-from-home arrangements whenever possible. | But I’ve been researching the pros and cons of remote work for my upcoming book about human survival in the age of artificial intelligence and automation. And I’ve now come to a very different conclusion: Most people should work in an office, or near other people, and avoid solitary work-from-home arrangements whenever possible. |
Don’t get me wrong: Working from home is a good option for new parents, people with disabilities and others who aren’t well served by a traditional office setup. I don’t think we should ignore health guidelines and force people to work in an office during a pandemic. And I’m sympathetic to the millions of teachers, restaurant workers and other professionals for whom working from home has never been a viable option. | Don’t get me wrong: Working from home is a good option for new parents, people with disabilities and others who aren’t well served by a traditional office setup. I don’t think we should ignore health guidelines and force people to work in an office during a pandemic. And I’m sympathetic to the millions of teachers, restaurant workers and other professionals for whom working from home has never been a viable option. |
But for those of us lucky enough to be able to work from home, coronavirus or no, a few words of caution are in order. | But for those of us lucky enough to be able to work from home, coronavirus or no, a few words of caution are in order. |
Fans of remote work often cite studies showing that people who work from home are more productive, like a 2014 study led by the Stanford professor Nicholas Bloom. The study examined remote workers at a Chinese travel agency and found that they were 13 percent more efficient than their office-based peers. | Fans of remote work often cite studies showing that people who work from home are more productive, like a 2014 study led by the Stanford professor Nicholas Bloom. The study examined remote workers at a Chinese travel agency and found that they were 13 percent more efficient than their office-based peers. |
But research also shows that what remote workers gain in productivity, they often miss in harder-to-measure benefits like creativity and innovative thinking. Studies have found that people working together in the same room tend to solve problems more quickly than remote collaborators, and that team cohesion suffers in remote work arrangements. | But research also shows that what remote workers gain in productivity, they often miss in harder-to-measure benefits like creativity and innovative thinking. Studies have found that people working together in the same room tend to solve problems more quickly than remote collaborators, and that team cohesion suffers in remote work arrangements. |
Remote workers also tend to take shorter breaks and fewer sick days than office-based ones, and in studies, many report finding it hard to separate their work from their home lives. That’s a good thing if you’re a boss looking to squeeze extra efficiency out of your employees, but less ideal if you’re someone trying to achieve some work-life balance. | Remote workers also tend to take shorter breaks and fewer sick days than office-based ones, and in studies, many report finding it hard to separate their work from their home lives. That’s a good thing if you’re a boss looking to squeeze extra efficiency out of your employees, but less ideal if you’re someone trying to achieve some work-life balance. |
Working in isolation can be lonely, which explains the popularity of co-working spaces like WeWork and The Wing. Even in Silicon Valley, where the tools that allow for remote work are being built, many companies are strict about requiring their workers to come into the office. | Working in isolation can be lonely, which explains the popularity of co-working spaces like WeWork and The Wing. Even in Silicon Valley, where the tools that allow for remote work are being built, many companies are strict about requiring their workers to come into the office. |
Steve Jobs, for one, was a famous opponent of remote work, believing that Apple employees’ best work came from accidentally bumping into other people, not sitting at home in front of an email inbox. | Steve Jobs, for one, was a famous opponent of remote work, believing that Apple employees’ best work came from accidentally bumping into other people, not sitting at home in front of an email inbox. |
“Creativity comes from spontaneous meetings, from random discussions,” Mr. Jobs said. “You run into someone, you ask what they’re doing, you say ‘Wow,’ and soon you’re cooking up all sorts of ideas.” | “Creativity comes from spontaneous meetings, from random discussions,” Mr. Jobs said. “You run into someone, you ask what they’re doing, you say ‘Wow,’ and soon you’re cooking up all sorts of ideas.” |
I’ll grant that office work has its downsides, even in healthy times. Commuting has been shown to make us less happy, and the open-plan office, a truly cursed workplace design trend that emphasizes airy spaces with rows of desks and little privacy, has made distraction-free focus nearly impossible. | I’ll grant that office work has its downsides, even in healthy times. Commuting has been shown to make us less happy, and the open-plan office, a truly cursed workplace design trend that emphasizes airy spaces with rows of desks and little privacy, has made distraction-free focus nearly impossible. |
But being near other people also allows us to express our most human qualities, like empathy and collaboration. Those are the skills that can’t be automated. And they’re what produces the kind of meaningful interpersonal contact we miss out on when we’re stuck at home. | But being near other people also allows us to express our most human qualities, like empathy and collaboration. Those are the skills that can’t be automated. And they’re what produces the kind of meaningful interpersonal contact we miss out on when we’re stuck at home. |
“There’s an element of social interaction that’s really important,” said Laszlo Bock, the chief executive of Humu, a Silicon Valley human resources start-up. | “There’s an element of social interaction that’s really important,” said Laszlo Bock, the chief executive of Humu, a Silicon Valley human resources start-up. |
Updated June 16, 2020 | Updated June 16, 2020 |
The steroid, dexamethasone, is the first treatment shown to reduce mortality in severely ill patients, according to scientists in Britain. The drug appears to reduce inflammation caused by the immune system, protecting the tissues. In the study, dexamethasone reduced deaths of patients on ventilators by one-third, and deaths of patients on oxygen by one-fifth. | |
The coronavirus emergency relief package gives many American workers paid leave if they need to take time off because of the virus. It gives qualified workers two weeks of paid sick leave if they are ill, quarantined or seeking diagnosis or preventive care for coronavirus, or if they are caring for sick family members. It gives 12 weeks of paid leave to people caring for children whose schools are closed or whose child care provider is unavailable because of the coronavirus. It is the first time the United States has had widespread federally mandated paid leave, and includes people who don’t typically get such benefits, like part-time and gig economy workers. But the measure excludes at least half of private-sector workers, including those at the country’s largest employers, and gives small employers significant leeway to deny leave. | The coronavirus emergency relief package gives many American workers paid leave if they need to take time off because of the virus. It gives qualified workers two weeks of paid sick leave if they are ill, quarantined or seeking diagnosis or preventive care for coronavirus, or if they are caring for sick family members. It gives 12 weeks of paid leave to people caring for children whose schools are closed or whose child care provider is unavailable because of the coronavirus. It is the first time the United States has had widespread federally mandated paid leave, and includes people who don’t typically get such benefits, like part-time and gig economy workers. But the measure excludes at least half of private-sector workers, including those at the country’s largest employers, and gives small employers significant leeway to deny leave. |
So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. | So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. |
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. | Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. |
A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. | A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. |
The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. | The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. |
Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. | Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. |
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. | States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. |
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. | Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. |
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) | If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) |
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. | Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. |
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. | The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. |
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. | If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. |
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. | If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. |
Mr. Bock, who was previously Google’s top human resources officer, said that for most people, balancing office work with remote work is ideal. His company’s research has found that the ideal amount of work-from-home time is one and a half days per week — enough to participate in office culture, with some time reserved for deep, focused work. | Mr. Bock, who was previously Google’s top human resources officer, said that for most people, balancing office work with remote work is ideal. His company’s research has found that the ideal amount of work-from-home time is one and a half days per week — enough to participate in office culture, with some time reserved for deep, focused work. |
“The reason tech companies have micro-kitchens and free snacks is not because they think people are going to starve between 9 a.m. and noon,” he said. “It’s because that’s where you get those moments of serendipity.” | “The reason tech companies have micro-kitchens and free snacks is not because they think people are going to starve between 9 a.m. and noon,” he said. “It’s because that’s where you get those moments of serendipity.” |
In recent years, some companies with sizable remote workforces have experimented with ways to create office culture over a distance. | In recent years, some companies with sizable remote workforces have experimented with ways to create office culture over a distance. |
Automattic, Mr. Mullenweg’s all-remote company, holds an annual weeklong staff retreat called the “grand meetup,” at which workers gather in the same place to socialize and work on group projects. At GitLab, an open-source collaboration platform, remote workers are encouraged to schedule “virtual coffee breaks” — purely social video conferences — with colleagues they don’t know well. | Automattic, Mr. Mullenweg’s all-remote company, holds an annual weeklong staff retreat called the “grand meetup,” at which workers gather in the same place to socialize and work on group projects. At GitLab, an open-source collaboration platform, remote workers are encouraged to schedule “virtual coffee breaks” — purely social video conferences — with colleagues they don’t know well. |
If the coronavirus continues preventing people from going to the office, more companies may need to try tactics like these to help keep their workers happy and connected. | If the coronavirus continues preventing people from going to the office, more companies may need to try tactics like these to help keep their workers happy and connected. |
But some people may never be content with virtual water coolers. | But some people may never be content with virtual water coolers. |
“It’s a very personal decision that works for some and doesn’t work for others,” said Julia Austin, a former tech executive and professor at Harvard Business School. “Some people are more productive and happy and find other ways to get social contact if they work from home. And some people aren’t happy working alone.” | “It’s a very personal decision that works for some and doesn’t work for others,” said Julia Austin, a former tech executive and professor at Harvard Business School. “Some people are more productive and happy and find other ways to get social contact if they work from home. And some people aren’t happy working alone.” |
As a white-collar millennial, I’m supposed to be cheering on the remote work revolution. But I’ve realized that I can’t be my best, most human self in sweatpants, pretending to pay attention on video conferences between trips to the fridge. | As a white-collar millennial, I’m supposed to be cheering on the remote work revolution. But I’ve realized that I can’t be my best, most human self in sweatpants, pretending to pay attention on video conferences between trips to the fridge. |
I’ll stay home as long as my bosses and the health authorities advise. But honestly, I can’t wait to go back to work. | I’ll stay home as long as my bosses and the health authorities advise. But honestly, I can’t wait to go back to work. |