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Coronavirus Testing Website Goes Live and Quickly Hits Capacity | Coronavirus Testing Website Goes Live and Quickly Hits Capacity |
(3 months later) | |
SAN FRANCISCO — A website intended to facilitate nationwide testing for coronavirus that was promoted by President Trump in a news conference on Friday quickly reached capacity when it went live in a small pilot project late on Sunday night. | SAN FRANCISCO — A website intended to facilitate nationwide testing for coronavirus that was promoted by President Trump in a news conference on Friday quickly reached capacity when it went live in a small pilot project late on Sunday night. |
The website, created by Verily, a life sciences unit of Google’s parent company, Alphabet, fell far short of the wide-ranging capabilities administration officials described on Friday. In its initial rollout, it was meant to point people to testing locations in two San Francisco Bay Area counties. | The website, created by Verily, a life sciences unit of Google’s parent company, Alphabet, fell far short of the wide-ranging capabilities administration officials described on Friday. In its initial rollout, it was meant to point people to testing locations in two San Francisco Bay Area counties. |
It ran into two issues: First, it was telling people with symptoms of the virus that they were not eligible for the screening program. And second, they were asked to create an account with Google or log in to an existing Google account and sign an authorization form. | It ran into two issues: First, it was telling people with symptoms of the virus that they were not eligible for the screening program. And second, they were asked to create an account with Google or log in to an existing Google account and sign an authorization form. |
Still, within a few hours of launching, Verily said it could not schedule any more appointments at the time because it had reached capacity. | Still, within a few hours of launching, Verily said it could not schedule any more appointments at the time because it had reached capacity. |
Daniel Hom, 77, a pharmacist who lives in Berkeley, Calif., and works in nursing homes, said he filled out the survey on Sunday night around 8 p.m. and found out that he qualified for the test. He said he thought his age was the primary factor for becoming eligible, because his son, who is in his 30s and also works in health care, was not selected. | Daniel Hom, 77, a pharmacist who lives in Berkeley, Calif., and works in nursing homes, said he filled out the survey on Sunday night around 8 p.m. and found out that he qualified for the test. He said he thought his age was the primary factor for becoming eligible, because his son, who is in his 30s and also works in health care, was not selected. |
On Monday morning, Mr. Hom said he drove to the parking lot of the San Mateo County event center where he got a nasal swab. “They stuck it way up there,” he said. Mr. Hom was told that results should arrive within four days by email depending on how quickly Quest Diagnostics can process the test. | On Monday morning, Mr. Hom said he drove to the parking lot of the San Mateo County event center where he got a nasal swab. “They stuck it way up there,” he said. Mr. Hom was told that results should arrive within four days by email depending on how quickly Quest Diagnostics can process the test. |
“I was impressed how organized they were, considering it was the first day,” he said. | “I was impressed how organized they were, considering it was the first day,” he said. |
Verily said it was trying to help public health officials expand access to testing in areas with a high volume of known cases. The new site is supposed to direct so-called high-risk individuals to newly opened testing centers in Santa Clara and San Mateo Counties, which include Silicon Valley. | Verily said it was trying to help public health officials expand access to testing in areas with a high volume of known cases. The new site is supposed to direct so-called high-risk individuals to newly opened testing centers in Santa Clara and San Mateo Counties, which include Silicon Valley. |
The first issue appeared to be a result of what the site was intended to do. It started with an initial survey asking whether people were “currently experiencing severe cough, shortness of breath, fever or other concerning symptoms.” If they selected “yes,” the site abruptly ended the survey and said in-person testing through the program “is not the right fit.” In smaller font, Verily suggested seeking medical help. | The first issue appeared to be a result of what the site was intended to do. It started with an initial survey asking whether people were “currently experiencing severe cough, shortness of breath, fever or other concerning symptoms.” If they selected “yes,” the site abruptly ended the survey and said in-person testing through the program “is not the right fit.” In smaller font, Verily suggested seeking medical help. |
Responding “no” to the symptoms led to more questions to gauge eligibility for testing by asking age, location and other factors. This caused confusion among people trying to use the site. | Responding “no” to the symptoms led to more questions to gauge eligibility for testing by asking age, location and other factors. This caused confusion among people trying to use the site. |
When reporters and users asked if disqualifying people with symptoms was done in error, Verily said it wasn’t a mistake. | When reporters and users asked if disqualifying people with symptoms was done in error, Verily said it wasn’t a mistake. |
“The initial question is meant to ensure that anyone who is seriously ill does not come to our sites because they are not prepared to provide medical attention,” said Carolyn Wang, a Verily spokeswoman, in a written statement. “We are early in this pilot and are going to be learning more that will help us refine this COVID-19 risk screening and testing.” | “The initial question is meant to ensure that anyone who is seriously ill does not come to our sites because they are not prepared to provide medical attention,” said Carolyn Wang, a Verily spokeswoman, in a written statement. “We are early in this pilot and are going to be learning more that will help us refine this COVID-19 risk screening and testing.” |
Once deemed eligible and depending on availability, people were directed to a mobile testing center run by Verily in conjunction with local health officials. The actual coronavirus test will be a nasal swab conducted by nurses and nurse practitioners with oversight from the company’s clinical research staff. | Once deemed eligible and depending on availability, people were directed to a mobile testing center run by Verily in conjunction with local health officials. The actual coronavirus test will be a nasal swab conducted by nurses and nurse practitioners with oversight from the company’s clinical research staff. |
Ms. Wang declined to say how many tests were being performed. As more testing sites come online, the program aims to cover the entire state, Verily said. | Ms. Wang declined to say how many tests were being performed. As more testing sites come online, the program aims to cover the entire state, Verily said. |
Verily is rolling out its virus-screening tool at a moment when its parent company, Google, is facing intense scrutiny for it push to acquire and analyze health data. A group of U.S. senators is looking into a deal that Google made with Ascension, the nation’s second-largest hospital system, which gave the tech giant access to millions of medical records without patients’ explicit knowledge or consent. | Verily is rolling out its virus-screening tool at a moment when its parent company, Google, is facing intense scrutiny for it push to acquire and analyze health data. A group of U.S. senators is looking into a deal that Google made with Ascension, the nation’s second-largest hospital system, which gave the tech giant access to millions of medical records without patients’ explicit knowledge or consent. |
Verily said that having people sign in with their Google account would allow it to connect people with tools — like electronic screening — that it has built for Project Baseline, its research effort to collect comprehensive health data and map human health. The company also said it would not connect people’s virus screening data with their Google account data “without explicit consent.” | Verily said that having people sign in with their Google account would allow it to connect people with tools — like electronic screening — that it has built for Project Baseline, its research effort to collect comprehensive health data and map human health. The company also said it would not connect people’s virus screening data with their Google account data “without explicit consent.” |
Updated June 12, 2020 | |
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. | |
So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. | |
A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. | |
The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. | |
Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. | |
Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home. | |
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. | |
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. | |
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) | |
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. | |
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. | |
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. | |
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. | |
But some privacy experts said requiring a Google account for the virus screening could create barriers to participation or dissuade people concerned about what the company might do with their information. A free self-assessment tool for coronavirus offered by government health services in Alberta, Canada, for instance, does not require any login. | But some privacy experts said requiring a Google account for the virus screening could create barriers to participation or dissuade people concerned about what the company might do with their information. A free self-assessment tool for coronavirus offered by government health services in Alberta, Canada, for instance, does not require any login. |
“What we need are substantive and absolute promises of care, loyalty and confidentiality that will keep participants safe and convince them that this project is being done entirely for public health purposes,” said Woody Hartzog, a professor of law and computer science at Northeastern University in Boston. | “What we need are substantive and absolute promises of care, loyalty and confidentiality that will keep participants safe and convince them that this project is being done entirely for public health purposes,” said Woody Hartzog, a professor of law and computer science at Northeastern University in Boston. |
The website has been mired in controversy from the start. In a news conference on Friday, Mr. Trump said Google had 1,700 engineers working on the project, claiming that the company had made great progress. | The website has been mired in controversy from the start. In a news conference on Friday, Mr. Trump said Google had 1,700 engineers working on the project, claiming that the company had made great progress. |
The website was actually the work of Verily and Sundar Pichai, Alphabet’s chief executive. Mr. Pichai said “a planning effort" was underway in an internal memo a day before the White House news conference. The project was limited to the Bay Area and the 1,700 engineers hailed by Mr. Trump appeared to be the number of Google employees who had volunteered to help Verily. | The website was actually the work of Verily and Sundar Pichai, Alphabet’s chief executive. Mr. Pichai said “a planning effort" was underway in an internal memo a day before the White House news conference. The project was limited to the Bay Area and the 1,700 engineers hailed by Mr. Trump appeared to be the number of Google employees who had volunteered to help Verily. |
A Verily spokeswoman has said there is no current timetable for a national rollout of its screening program. The website became publicly available one day before a Monday deadline that Verily had announced. | A Verily spokeswoman has said there is no current timetable for a national rollout of its screening program. The website became publicly available one day before a Monday deadline that Verily had announced. |
Separate from Verily’s efforts, Google announced that it was working on a “nationwide website” to provide information on virus symptoms and testing sites. The company had made no mention of that project on Friday when it directed all inquiries about Mr. Trump’s website announcement to Verily. | Separate from Verily’s efforts, Google announced that it was working on a “nationwide website” to provide information on virus symptoms and testing sites. The company had made no mention of that project on Friday when it directed all inquiries about Mr. Trump’s website announcement to Verily. |
Daisuke Wakabayashi reported from San Francisco and Natasha Singer reported from New York. | Daisuke Wakabayashi reported from San Francisco and Natasha Singer reported from New York. |