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The Coronavirus Revives Facebook as a News Powerhouse | The Coronavirus Revives Facebook as a News Powerhouse |
(about 13 hours later) | |
Until recently, Facebook could feel at times like the virtual equivalent of a sleepy bingo parlor — an outmoded gathering place populated mainly by retirees looking for conversation and cheap fun. | Until recently, Facebook could feel at times like the virtual equivalent of a sleepy bingo parlor — an outmoded gathering place populated mainly by retirees looking for conversation and cheap fun. |
That was before the coronavirus. | That was before the coronavirus. |
Now, stuck inside their homes and isolated from their families and friends, millions of Americans are rediscovering the social network’s virtues. That has lifted usage of Facebook features like messaging and video calls to record levels and powered a surge in traffic for publishers of virus-related news. | Now, stuck inside their homes and isolated from their families and friends, millions of Americans are rediscovering the social network’s virtues. That has lifted usage of Facebook features like messaging and video calls to record levels and powered a surge in traffic for publishers of virus-related news. |
As of Thursday, more than half the articles being consumed on Facebook in the United States were related to the coronavirus, according to an internal report obtained by The New York Times. Overall U.S. traffic from Facebook to other websites also increased by more than 50 percent last week from the week before, “almost entirely” owing to intense interest in the virus, the report said. | As of Thursday, more than half the articles being consumed on Facebook in the United States were related to the coronavirus, according to an internal report obtained by The New York Times. Overall U.S. traffic from Facebook to other websites also increased by more than 50 percent last week from the week before, “almost entirely” owing to intense interest in the virus, the report said. |
The report, which was posted to Facebook’s internal network by Ranjan Subramanian, a data scientist at the company, was a lengthy analysis of what it called an “unprecedented increase in the consumption of news articles on Facebook” over the past several weeks. | The report, which was posted to Facebook’s internal network by Ranjan Subramanian, a data scientist at the company, was a lengthy analysis of what it called an “unprecedented increase in the consumption of news articles on Facebook” over the past several weeks. |
According to the report, more than 90 percent of the clicks to coronavirus content came from “Power News Consumers” and “Power News Discussers” — Facebook’s terms for users who read and comment on news stories much more frequently than the average user. The company is now considering several options for targeting those people with higher-quality information to make sure it is “being spread downstream.” | According to the report, more than 90 percent of the clicks to coronavirus content came from “Power News Consumers” and “Power News Discussers” — Facebook’s terms for users who read and comment on news stories much more frequently than the average user. The company is now considering several options for targeting those people with higher-quality information to make sure it is “being spread downstream.” |
“These users are having an extraordinary impact on the coronavirus information diet of other Facebook users,” Mr. Subramanian wrote. | “These users are having an extraordinary impact on the coronavirus information diet of other Facebook users,” Mr. Subramanian wrote. |
The report shows that Facebook is closely monitoring people’s news habits during a critical period and actively trying to steer them toward authoritative sources in what amounts to a global, real-time experiment in news distribution. | The report shows that Facebook is closely monitoring people’s news habits during a critical period and actively trying to steer them toward authoritative sources in what amounts to a global, real-time experiment in news distribution. |
At times, Facebook itself seemed unsure which news sources users would turn to in a crisis, with Mr. Subramanian noting that “fortunately” many people were clicking on links from publishers that the company considers high-quality. | At times, Facebook itself seemed unsure which news sources users would turn to in a crisis, with Mr. Subramanian noting that “fortunately” many people were clicking on links from publishers that the company considers high-quality. |
Facebook’s revival as a dominant news hub is a striking shift. Sharing of news stories on the social network had declined for years, partly because the company tried to emphasize feel-good personal posts over polarizing national news. | Facebook’s revival as a dominant news hub is a striking shift. Sharing of news stories on the social network had declined for years, partly because the company tried to emphasize feel-good personal posts over polarizing national news. |
In 2018, Facebook overhauled its News Feed algorithm to show more posts by family and friends, which hurt news and entertainment publishers who relied on it for traffic. Some of those publishers shut down as a result of Facebook’s changes, while others were forced to seek traffic elsewhere. | In 2018, Facebook overhauled its News Feed algorithm to show more posts by family and friends, which hurt news and entertainment publishers who relied on it for traffic. Some of those publishers shut down as a result of Facebook’s changes, while others were forced to seek traffic elsewhere. |
As of last week, much of the new, virus-related traffic on Facebook was flowing to mainstream news outlets. The Washington Post got 119 percent more clicks on its Facebook links during a two-week period this month than in the same period last month, while traffic to articles published by The Atlantic more than quadrupled over the same period, according to the report. The Times’s Facebook traffic has grown by 180 percent, while traffic to NBC News rose 160 percent. | As of last week, much of the new, virus-related traffic on Facebook was flowing to mainstream news outlets. The Washington Post got 119 percent more clicks on its Facebook links during a two-week period this month than in the same period last month, while traffic to articles published by The Atlantic more than quadrupled over the same period, according to the report. The Times’s Facebook traffic has grown by 180 percent, while traffic to NBC News rose 160 percent. |
In a statement, Campbell Brown, Facebook’s vice president for global news partnerships, said, “We are working overtime to help people find and share credible information right now which includes important news from local and national publishers, and expert health organizations. We’re actively testing ways to ensure people see more timely and explanatory Covid-19 related news and information, while out-of-date news gets demoted.” | In a statement, Campbell Brown, Facebook’s vice president for global news partnerships, said, “We are working overtime to help people find and share credible information right now which includes important news from local and national publishers, and expert health organizations. We’re actively testing ways to ensure people see more timely and explanatory Covid-19 related news and information, while out-of-date news gets demoted.” |
Facebook’s report also listed the “news ecosystem quality” score, or NEQ, for 100 of its top publishers. Those scores, which Facebook adopted last year and has never spoken about publicly, are calculated based on a number of variables, including whether an outlet is broadly trusted by Facebook users and whether it has a history of sharing clickbait or misinformation. They are one of many factors that determine how often an outlet’s articles show up on users’ News Feeds. | Facebook’s report also listed the “news ecosystem quality” score, or NEQ, for 100 of its top publishers. Those scores, which Facebook adopted last year and has never spoken about publicly, are calculated based on a number of variables, including whether an outlet is broadly trusted by Facebook users and whether it has a history of sharing clickbait or misinformation. They are one of many factors that determine how often an outlet’s articles show up on users’ News Feeds. |
Many of the highest scores listed on the report belonged to large, mainstream news organizations like CNN, The Times and The Post. | Many of the highest scores listed on the report belonged to large, mainstream news organizations like CNN, The Times and The Post. |
The report claimed that since early March, when stories about the coronavirus outbreak began catching on with American Facebook users, those users have sought out news from higher-quality sources than usual. | The report claimed that since early March, when stories about the coronavirus outbreak began catching on with American Facebook users, those users have sought out news from higher-quality sources than usual. |
“We are continuing to see that people are on average reading Covid-19 content from higher-NEQ publishers compared to the other news links they are consuming,” it said. | “We are continuing to see that people are on average reading Covid-19 content from higher-NEQ publishers compared to the other news links they are consuming,” it said. |
That was good news for those publishers — and for society, given the relationship between getting accurate information about the virus and taking proper health precautions to limit its spread. | That was good news for those publishers — and for society, given the relationship between getting accurate information about the virus and taking proper health precautions to limit its spread. |
But it was bad news for publishers with lower scores. The Daily Mirror, a British tabloid that had the most clicks from Facebook of any English-language publisher in February, had its traffic drop 28 percent this month. And Facebook traffic to The Daily Wire, a conservative publication that ranked third in clicks among all English-language publications on Facebook in February, fell 20 percent. | But it was bad news for publishers with lower scores. The Daily Mirror, a British tabloid that had the most clicks from Facebook of any English-language publisher in February, had its traffic drop 28 percent this month. And Facebook traffic to The Daily Wire, a conservative publication that ranked third in clicks among all English-language publications on Facebook in February, fell 20 percent. |
These trends may signal that users are seeking out more authoritative sources on their own. It could also indicate that Facebook was changing its algorithms to promote content from high-quality publishers. | These trends may signal that users are seeking out more authoritative sources on their own. It could also indicate that Facebook was changing its algorithms to promote content from high-quality publishers. |
The report mentioned an experiment called “Mixshift Higher NEQ Health Links,” which was meant to test the effects of elevating higher-quality publications in Facebook’s News Feed on health-related topics. The report called the test’s initial results “promising,” although it also said the change had not yet formally launched. | The report mentioned an experiment called “Mixshift Higher NEQ Health Links,” which was meant to test the effects of elevating higher-quality publications in Facebook’s News Feed on health-related topics. The report called the test’s initial results “promising,” although it also said the change had not yet formally launched. |
The outlets with the biggest drops in traffic over the month specialize in news unrelated to the virus. Mashable, the technology website, had its Facebook traffic plummet by 72 percent this month, according to the report, while Facebook traffic to BET and Sports Illustrated each dropped more than 50 percent. | The outlets with the biggest drops in traffic over the month specialize in news unrelated to the virus. Mashable, the technology website, had its Facebook traffic plummet by 72 percent this month, according to the report, while Facebook traffic to BET and Sports Illustrated each dropped more than 50 percent. |
The report noted that local news publishers had gotten a bigger boost in traffic than nonlocal outlets, reflecting users’ interest in how the virus is affecting their immediate communities. | The report noted that local news publishers had gotten a bigger boost in traffic than nonlocal outlets, reflecting users’ interest in how the virus is affecting their immediate communities. |
Updated June 12, 2020 | |
So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. | So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. |
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. | Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. |
A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. | A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. |
The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. | The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. |
Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. | Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. |
Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home. | |
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. | States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. |
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. | Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. |
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) | If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) |
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. | Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. |
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. | The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. |
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. | If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. |
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. | If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. |
Facebook has not been entirely successful at keeping virus-related misinformation from spreading. Last week, a Medium post written by a tech marketer that played down the virus’s seriousness was shared on Facebook more than 50,000 times, according to data from CrowdTangle, a Facebook-owned data platform. | Facebook has not been entirely successful at keeping virus-related misinformation from spreading. Last week, a Medium post written by a tech marketer that played down the virus’s seriousness was shared on Facebook more than 50,000 times, according to data from CrowdTangle, a Facebook-owned data platform. |
The post, whose author claimed it had gotten 2.6 million views, was later taken down by Medium for violating the site’s policies. A Medium spokeswoman, Sandee Roston, said the post was removed “based on its violation of our rules, specifically the risk analysis framework we use for controversial, suspect and extreme content.” | The post, whose author claimed it had gotten 2.6 million views, was later taken down by Medium for violating the site’s policies. A Medium spokeswoman, Sandee Roston, said the post was removed “based on its violation of our rules, specifically the risk analysis framework we use for controversial, suspect and extreme content.” |
Facebook’s report, which lists 100 English-language news publishers ranked by the number of clicks they received from the social network in February, also provided a rare glimpse of where users typically get their news. | Facebook’s report, which lists 100 English-language news publishers ranked by the number of clicks they received from the social network in February, also provided a rare glimpse of where users typically get their news. |
The Daily Mirror, The Daily Mail and The Daily Wire made up the top three, followed by GoFundMe, the crowdfunding site. The BBC, CNN, The Washington Post, and Fox News appeared in the top 10, while MSNBC ranked 79th, behind Breitbart, Page Six, and ScaryMommy.com. | The Daily Mirror, The Daily Mail and The Daily Wire made up the top three, followed by GoFundMe, the crowdfunding site. The BBC, CNN, The Washington Post, and Fox News appeared in the top 10, while MSNBC ranked 79th, behind Breitbart, Page Six, and ScaryMommy.com. |
The report also hinted at Facebook’s potential to use its enormous data trove to predict the spread of the virus. Detailed maps and charts in the report showed the rapid spread of the virus coinciding with increased traffic to coronavirus-related news stories. | The report also hinted at Facebook’s potential to use its enormous data trove to predict the spread of the virus. Detailed maps and charts in the report showed the rapid spread of the virus coinciding with increased traffic to coronavirus-related news stories. |
As of Feb. 19, few Americans were reading about the virus, according to the report. Two weeks later, nearly 1 out of every 5 articles clicked on in the Pacific Northwest, where the virus first took hold in the nation, were about the outbreak. By March 19, a “radical change” had occurred: Nearly half of all articles clicked on across the United States were about the coronavirus. | As of Feb. 19, few Americans were reading about the virus, according to the report. Two weeks later, nearly 1 out of every 5 articles clicked on in the Pacific Northwest, where the virus first took hold in the nation, were about the outbreak. By March 19, a “radical change” had occurred: Nearly half of all articles clicked on across the United States were about the coronavirus. |
The report, which noted a “somewhat correlated” relationship between users’ interest in virus-related news and confirmed cases in a region, also included maps showing regions where interest in the pandemic was on the rise, including areas of South America, Southeast Asia and Africa. | The report, which noted a “somewhat correlated” relationship between users’ interest in virus-related news and confirmed cases in a region, also included maps showing regions where interest in the pandemic was on the rise, including areas of South America, Southeast Asia and Africa. |
In Eastern Europe, the report noted a “huge increase” in the number of people interested in virus news in countries including Poland and Ukraine, which did not align with the number of cases reported in those places. Should those countries begin reporting higher numbers, it could show that Facebook data is a leading indicator of where the virus may have taken hold. | In Eastern Europe, the report noted a “huge increase” in the number of people interested in virus news in countries including Poland and Ukraine, which did not align with the number of cases reported in those places. Should those countries begin reporting higher numbers, it could show that Facebook data is a leading indicator of where the virus may have taken hold. |
The report also mentioned that users might eventually tire of coronavirus news. | The report also mentioned that users might eventually tire of coronavirus news. |
“News fatigue can be a real issue,” it read, “and we should monitor people’s sentiment on this dimension to see if there are any product or ranking changes that are contributing to fatigue.” | “News fatigue can be a real issue,” it read, “and we should monitor people’s sentiment on this dimension to see if there are any product or ranking changes that are contributing to fatigue.” |