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Coronavirus repatriation: What should you do if you are stuck abroad? | |
(about 8 hours later) | |
Many countries around the world have closed their borders to help combat coronavirus, often at short notice. | Many countries around the world have closed their borders to help combat coronavirus, often at short notice. |
As a result, many Britons on holiday or travelling abroad for work have become stranded. The British government has made new plans to help bring these people back to the UK. | |
What is the government doing to help? | What is the government doing to help? |
It has come to an arrangement with a number of airlines to fly Britons back to the UK. This includes a pledge of £75m to charter flights to places where commercial flights have stopped running. | It has come to an arrangement with a number of airlines to fly Britons back to the UK. This includes a pledge of £75m to charter flights to places where commercial flights have stopped running. |
British Airways, Virgin, EasyJet, Jet2 and Titan Airways are part of the new efforts, and the government says other airlines may be added. | British Airways, Virgin, EasyJet, Jet2 and Titan Airways are part of the new efforts, and the government says other airlines may be added. |
The Foreign Office has also boosted staff numbers at its dedicated call centre. | The Foreign Office has also boosted staff numbers at its dedicated call centre. |
What should you do if commercial flights are still operating? | What should you do if commercial flights are still operating? |
The message is clear - try to book a flight as soon as possible, before travel routes close. | The message is clear - try to book a flight as soon as possible, before travel routes close. |
You are advised to contact your airline as soon as possible to get on the first available flight. But where routes have been cancelled, the government says the airline has a responsibility to offer alternatives flights. This includes allowing passengers to change tickets - including between carriers - incurring "little or no cost". | You are advised to contact your airline as soon as possible to get on the first available flight. But where routes have been cancelled, the government says the airline has a responsibility to offer alternatives flights. This includes allowing passengers to change tickets - including between carriers - incurring "little or no cost". |
What is not clear, however, is whether those carriers need to be part of the agreement outlined by the government. | What is not clear, however, is whether those carriers need to be part of the agreement outlined by the government. |
How about if there are no commercial flights? | How about if there are no commercial flights? |
Special charter flights will be arranged to repatriate Britons stuck in what it described as priority countries, where no commercial routes remain open. | Special charter flights will be arranged to repatriate Britons stuck in what it described as priority countries, where no commercial routes remain open. |
The government did not identify priority countries, but a spokesperson told the BBC that India and South Africa were among them. | The government did not identify priority countries, but a spokesperson told the BBC that India and South Africa were among them. |
When charter flights become available, they will be advertised by the embassy or high commission on their travel advice pages and social media channels. You should sign up for alerts. | When charter flights become available, they will be advertised by the embassy or high commission on their travel advice pages and social media channels. You should sign up for alerts. |
There are few details at the moment, but online bookings will be made through a travel management company. | There are few details at the moment, but online bookings will be made through a travel management company. |
They will not be free, but the government says they will be capped at what it described as an reasonable rate, proportionate to the cost of a normal flight from the destination to the UK. | |
The elderly or those with pressing medical needs will be prioritised. | The elderly or those with pressing medical needs will be prioritised. |
What has the government already done? | What has the government already done? |
Foreign Secretary Dominic Raab said the government had already helped to bring 150,000 people back from Spain, 8,500 from Morocco and 5,000 from Cyprus. | Foreign Secretary Dominic Raab said the government had already helped to bring 150,000 people back from Spain, 8,500 from Morocco and 5,000 from Cyprus. |
Last week it chartered flights to bring some Britons stranded in Peru home. | Last week it chartered flights to bring some Britons stranded in Peru home. |
But the Foreign Office had faced criticism for not helping stranded tourists sooner. | But the Foreign Office had faced criticism for not helping stranded tourists sooner. |
Some of the 400 stuck in Peru also complained they had been told to book a commercial flight home at 10-times the price of a normal ticket, before the government stepped in to repatriate them, | Some of the 400 stuck in Peru also complained they had been told to book a commercial flight home at 10-times the price of a normal ticket, before the government stepped in to repatriate them, |
It has also chartered special flights from China, Japan, Cuba and Ghana. | It has also chartered special flights from China, Japan, Cuba and Ghana. |
While there are no official figures of how many Britons travel abroad each year, hundreds of thousands remain overseas. | While there are no official figures of how many Britons travel abroad each year, hundreds of thousands remain overseas. |
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