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Strikes at Instacart and Amazon Over Coronavirus Health Concerns | Strikes at Instacart and Amazon Over Coronavirus Health Concerns |
(2 months later) | |
Signaling both growing anxiety and growing solidarity brought on by the coronavirus pandemic, workers in a variety of occupations across the country are protesting what they see as inadequate safety measures and insufficient pay for the risks they are confronting. | Signaling both growing anxiety and growing solidarity brought on by the coronavirus pandemic, workers in a variety of occupations across the country are protesting what they see as inadequate safety measures and insufficient pay for the risks they are confronting. |
On Monday, a contingent of workers who fulfill orders for the grocery delivery service Instacart stayed off the job, demanding greater pay and better access to paid leave and disinfectant. | On Monday, a contingent of workers who fulfill orders for the grocery delivery service Instacart stayed off the job, demanding greater pay and better access to paid leave and disinfectant. |
A group of workers walked off the job at an Amazon warehouse in Staten Island on Monday, and a sickout called by Whole Foods Market workers is set for Tuesday. Last week, nurses in the Bronx protested a lack of protective equipment, and sanitation employees in Pittsburgh staged a protest over working conditions. | A group of workers walked off the job at an Amazon warehouse in Staten Island on Monday, and a sickout called by Whole Foods Market workers is set for Tuesday. Last week, nurses in the Bronx protested a lack of protective equipment, and sanitation employees in Pittsburgh staged a protest over working conditions. |
Labor experts and union organizers said anxieties related to the pandemic appeared to be widely shared among front-line workers across different companies, job categories and classifications. “Whether they’re an employee of a grocery store, or in this case an Instacart worker, they all have the same concerns,” said Bob O’Toole, the president of United Food and Commercial Workers Local 1546 in Chicago, which represents about 19,000 workers in the grocery, meatpacking and food-processing industries. The union has organized some Instacart workers and is trying to enlist more. | Labor experts and union organizers said anxieties related to the pandemic appeared to be widely shared among front-line workers across different companies, job categories and classifications. “Whether they’re an employee of a grocery store, or in this case an Instacart worker, they all have the same concerns,” said Bob O’Toole, the president of United Food and Commercial Workers Local 1546 in Chicago, which represents about 19,000 workers in the grocery, meatpacking and food-processing industries. The union has organized some Instacart workers and is trying to enlist more. |
Instacart is a service that allows customers to order groceries from stores for delivery. Some of its workers are employees and are stationed within participating stores, where they fulfill orders. Others are independent contractors who drive the filled orders to customers. These contractors sometimes fulfill orders when Instacart employees are not available before driving them to the customer. | Instacart is a service that allows customers to order groceries from stores for delivery. Some of its workers are employees and are stationed within participating stores, where they fulfill orders. Others are independent contractors who drive the filled orders to customers. These contractors sometimes fulfill orders when Instacart employees are not available before driving them to the customer. |
Though the size of the Instacart walkout was unclear, organizers said they believed that thousands of the company’s 200,000 workers were refusing to report to the job. They hoped to pressure the company by adding to an order backlog as locked-down Americans increasingly get staples delivered rather than venture out. | Though the size of the Instacart walkout was unclear, organizers said they believed that thousands of the company’s 200,000 workers were refusing to report to the job. They hoped to pressure the company by adding to an order backlog as locked-down Americans increasingly get staples delivered rather than venture out. |
But the company denied any effect from the action. “We’ve seen absolutely no impact to Instacart’s operations,” a company representative said, adding that there were 40 percent more people working to fulfill orders — or as Instacart calls them, shoppers — compared with the comparable period a week earlier. | But the company denied any effect from the action. “We’ve seen absolutely no impact to Instacart’s operations,” a company representative said, adding that there were 40 percent more people working to fulfill orders — or as Instacart calls them, shoppers — compared with the comparable period a week earlier. |
In a post on Friday, a group called the Gig Workers Collective, which organized the strike, said workers were walking off the job until Instacart provided them with more protective material like hand sanitizer and disinfectant wipes, an extra $5 per order as hazard pay and an increase in the default tip to 10 percent of the order from 5 percent. The workers are also seeking an expansion of sick pay — currently limited to workers with a Covid-19 diagnosis — to include anyone with a doctor’s note urging them not to be on the job. | In a post on Friday, a group called the Gig Workers Collective, which organized the strike, said workers were walking off the job until Instacart provided them with more protective material like hand sanitizer and disinfectant wipes, an extra $5 per order as hazard pay and an increase in the default tip to 10 percent of the order from 5 percent. The workers are also seeking an expansion of sick pay — currently limited to workers with a Covid-19 diagnosis — to include anyone with a doctor’s note urging them not to be on the job. |
“We are not just walking off to protect ourselves, we are walking off to protect our customers,” said Vanessa Bain, 34, an Instacart worker in Silicon Valley. “Workers are touching every single thing that a customer receives in their order. If we get sick, invariably that means they are going to get sick too.” | “We are not just walking off to protect ourselves, we are walking off to protect our customers,” said Vanessa Bain, 34, an Instacart worker in Silicon Valley. “Workers are touching every single thing that a customer receives in their order. If we get sick, invariably that means they are going to get sick too.” |
Instacart said Sunday that it would raise the suggested tipping amount to the percentage that a customer last tipped. And the company said it was working with a manufacturer to make hand sanitizer to distribute to shoppers. | Instacart said Sunday that it would raise the suggested tipping amount to the percentage that a customer last tipped. And the company said it was working with a manufacturer to make hand sanitizer to distribute to shoppers. |
The company has also said that workers will be eligible for bonuses and incentives. | The company has also said that workers will be eligible for bonuses and incentives. |
“Our team has had an unwavering commitment to prioritize the health and safety of the entire Instacart community,” Nilam Ganenthiran, president of Instacart, said in a statement. “We’ve been evaluating the Covid-19 crisis minute by minute to provide real-time support for Instacart shoppers and customers.” | “Our team has had an unwavering commitment to prioritize the health and safety of the entire Instacart community,” Nilam Ganenthiran, president of Instacart, said in a statement. “We’ve been evaluating the Covid-19 crisis minute by minute to provide real-time support for Instacart shoppers and customers.” |
Laura Richey of Springfield, Ill., who until this month worked as a driver for Uber and Lyft and fulfilling orders for Instacart, said she tried to qualify for the company’s sick pay after waking up with serious Covid-19 symptoms on March 21, including breathing difficulty. Ms. Richey was able to receive a test for the illness, and a doctor instructed her to isolate herself. But she has yet to receive test results, she said, and Instacart has told her she does not qualify for sick pay. | Laura Richey of Springfield, Ill., who until this month worked as a driver for Uber and Lyft and fulfilling orders for Instacart, said she tried to qualify for the company’s sick pay after waking up with serious Covid-19 symptoms on March 21, including breathing difficulty. Ms. Richey was able to receive a test for the illness, and a doctor instructed her to isolate herself. But she has yet to receive test results, she said, and Instacart has told her she does not qualify for sick pay. |
“What they’re saying is if it’s not from the C.D.C. or a public health official, it’s a no-go,” Ms. Richey said in an interview. | “What they’re saying is if it’s not from the C.D.C. or a public health official, it’s a no-go,” Ms. Richey said in an interview. |
Some workers said they were sympathetic to the goals of the protest but reluctant to take part. | Some workers said they were sympathetic to the goals of the protest but reluctant to take part. |
“I don’t mean to equate grocery store workers with health care workers, but there is a feeling that grocery workers are important during this crisis and it feels frustrating not to be supported,” said Sarah Brazier, 30, who has been working for Instacart for nearly a year, fulfilling orders at an H-E-B grocery store in Austin, Texas. | “I don’t mean to equate grocery store workers with health care workers, but there is a feeling that grocery workers are important during this crisis and it feels frustrating not to be supported,” said Sarah Brazier, 30, who has been working for Instacart for nearly a year, fulfilling orders at an H-E-B grocery store in Austin, Texas. |
Still, she said, she was concerned about losing her livelihood if she were to walk off the job. Ms. Brazier said that most of the Instacart personnel at her store turned up for work on Monday and that it appeared to be a fairly normal day. | Still, she said, she was concerned about losing her livelihood if she were to walk off the job. Ms. Brazier said that most of the Instacart personnel at her store turned up for work on Monday and that it appeared to be a fairly normal day. |
Several current and former Instacart workers said it was notable that the walkout appeared to unite those who are classified by the company as independent contractors with so-called in-store shoppers, who are employees and only prepare orders within stores. | Several current and former Instacart workers said it was notable that the walkout appeared to unite those who are classified by the company as independent contractors with so-called in-store shoppers, who are employees and only prepare orders within stores. |
In the past, only contractors had taken part in similar actions. But once a Vice article about the walkout began circulating on Friday, said Ryan Hartson, who is an in-store Instacart employee in Chicago, he and other employees decided to join in. “It’s the nature of being front-line workers,” he said. “It feeds into ‘Oh, we need to take action, go forward and do that together.’” | In the past, only contractors had taken part in similar actions. But once a Vice article about the walkout began circulating on Friday, said Ryan Hartson, who is an in-store Instacart employee in Chicago, he and other employees decided to join in. “It’s the nature of being front-line workers,” he said. “It feeds into ‘Oh, we need to take action, go forward and do that together.’” |
Jake Rosenfeld, a sociologist at Washington University in St. Louis who studies labor, said that organizing typically accelerated in good economic times rather than recessions, with the glaring exception of the Great Depression, in which a sense of despair helped bring workers together. | Jake Rosenfeld, a sociologist at Washington University in St. Louis who studies labor, said that organizing typically accelerated in good economic times rather than recessions, with the glaring exception of the Great Depression, in which a sense of despair helped bring workers together. |
But Mr. Rosenfeld said he was skeptical that workers could capitalize on the current anxiety and frustration absent favorable legislation that enables organizing, a more accommodating response from employers or more robust assistance from established institutions, like existing unions. | But Mr. Rosenfeld said he was skeptical that workers could capitalize on the current anxiety and frustration absent favorable legislation that enables organizing, a more accommodating response from employers or more robust assistance from established institutions, like existing unions. |
Mr. O’Toole, the Chicago union official, said there were hundreds of Instacart employees in the area that his union was trying to organize after helping to organize a small group in suburban Skokie. He said the call for the strike was “clearly resonating.” | Mr. O’Toole, the Chicago union official, said there were hundreds of Instacart employees in the area that his union was trying to organize after helping to organize a small group in suburban Skokie. He said the call for the strike was “clearly resonating.” |
There has been ferment at other grocery operations as well. Workers at Whole Foods have called for a sickout on Tuesday to demand paid leave for all workers who must isolate themselves and a doubling of pay to compensate for the risk of working. | There has been ferment at other grocery operations as well. Workers at Whole Foods have called for a sickout on Tuesday to demand paid leave for all workers who must isolate themselves and a doubling of pay to compensate for the risk of working. |
At Trader Joe’s, a loose group of employees trying to form a union circulated a petition calling for the company to offer “hazard pay” at a rate of time and a half. | At Trader Joe’s, a loose group of employees trying to form a union circulated a petition calling for the company to offer “hazard pay” at a rate of time and a half. |
Updated May 28, 2020 | |
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. | |
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. | |
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. | |
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) | |
More than 40 million people — the equivalent of 1 in 4 U.S. workers — have filed for unemployment benefits since the pandemic took hold. One in five who were working in February reported losing a job or being furloughed in March or the beginning of April, data from a Federal Reserve survey released on May 14 showed, and that pain was highly concentrated among low earners. Fully 39 percent of former workers living in a household earning $40,000 or less lost work, compared with 13 percent in those making more than $100,000, a Fed official said. | |
There is an uptick in people reporting symptoms of chilblains, which are painful red or purple lesions that typically appear in the winter on fingers or toes. The lesions are emerging as yet another symptom of infection with the new coronavirus. Chilblains are caused by inflammation in small blood vessels in reaction to cold or damp conditions, but they are usually common in the coldest winter months. Federal health officials do not include toe lesions in the list of coronavirus symptoms, but some dermatologists are pushing for a change, saying so-called Covid toe should be sufficient grounds for testing. | |
Yes, but make sure you keep six feet of distance between you and people who don’t live in your home. Even if you just hang out in a park, rather than go for a jog or a walk, getting some fresh air, and hopefully sunshine, is a good idea. | |
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. | |
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. | |
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. | |
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. | |
Charity Navigator, which evaluates charities using a numbers-based system, has a running list of nonprofits working in communities affected by the outbreak. You can give blood through the American Red Cross, and World Central Kitchen has stepped in to distribute meals in major cities. | |
The activism by workers at companies like Instacart and Whole Foods “definitely was inspiring,” said Kris King, a former Trader Joe’s employee in Louisville, Ky., who has been collaborating with former co-workers to submit a list of demands to the company, including hazard pay. “It made us feel like we could actually have that power to do something like that.” | The activism by workers at companies like Instacart and Whole Foods “definitely was inspiring,” said Kris King, a former Trader Joe’s employee in Louisville, Ky., who has been collaborating with former co-workers to submit a list of demands to the company, including hazard pay. “It made us feel like we could actually have that power to do something like that.” |
The Amazon walkout in Staten Island was led in part by Christian Smalls, a worker there who said he had been alarmed at work last week to find a colleague with puffy red eyes who was visibly ill. | The Amazon walkout in Staten Island was led in part by Christian Smalls, a worker there who said he had been alarmed at work last week to find a colleague with puffy red eyes who was visibly ill. |
Mr. Smalls said that he had advised the colleague, who later tested positive for the coronavirus, to go home immediately, and that he had told management that the center should be closed for two weeks because there was no way to know how many other workers had been infected. | Mr. Smalls said that he had advised the colleague, who later tested positive for the coronavirus, to go home immediately, and that he had told management that the center should be closed for two weeks because there was no way to know how many other workers had been infected. |
“She had been there the previous week,” said Mr. Smalls, observing that other workers at the facility are complaining of symptoms like fever. “We don’t know how long she’s been positive.” | “She had been there the previous week,” said Mr. Smalls, observing that other workers at the facility are complaining of symptoms like fever. “We don’t know how long she’s been positive.” |
Organizers said several dozen workers had taken part in the protest. Amazon said fewer than 15 of the warehouse’s roughly 5,000 employees had done so. | Organizers said several dozen workers had taken part in the protest. Amazon said fewer than 15 of the warehouse’s roughly 5,000 employees had done so. |
Timothy Carter, an Amazon spokesman, said the accusations were unfounded. | Timothy Carter, an Amazon spokesman, said the accusations were unfounded. |
“We have taken extreme measures to keep people safe, tripling down on deep cleaning, procuring safety supplies that are available, and changing processes to ensure those in our buildings are keeping safe distances,” he said. | “We have taken extreme measures to keep people safe, tripling down on deep cleaning, procuring safety supplies that are available, and changing processes to ensure those in our buildings are keeping safe distances,” he said. |
Not long after the protest, an Amazon spokeswoman said by email that Mr. Smalls had been fired because he had violated social-distancing guidelines multiple times and had come to the site Monday after having been told to stay home, “further putting the teams at risk.” | Not long after the protest, an Amazon spokeswoman said by email that Mr. Smalls had been fired because he had violated social-distancing guidelines multiple times and had come to the site Monday after having been told to stay home, “further putting the teams at risk.” |
David Yaffe-Bellany and Michael Corkery contributed reporting. | David Yaffe-Bellany and Michael Corkery contributed reporting. |