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As the Pandemic Rages, the Trump Administration Monitors Our Feelings | As the Pandemic Rages, the Trump Administration Monitors Our Feelings |
(32 minutes later) | |
WASHINGTON — The Department of Health and Human Services’ preparedness and response division is confronting the deadliest pandemic in a century, and its leaders want to know how America is feeling. | WASHINGTON — The Department of Health and Human Services’ preparedness and response division is confronting the deadliest pandemic in a century, and its leaders want to know how America is feeling. |
In a series of slides dated Monday and obtained by The New York Times, the department’s assistant secretary for preparedness and response presented a “public sentiment analysis” that summarized how Americans on social media were reacting emotionally to major news about the coronavirus over the past month. | In a series of slides dated Monday and obtained by The New York Times, the department’s assistant secretary for preparedness and response presented a “public sentiment analysis” that summarized how Americans on social media were reacting emotionally to major news about the coronavirus over the past month. |
Bottom line: Not well. | Bottom line: Not well. |
“The public continued to express sadness and fear as more people talked about being infected or having a loved one infected with or die from the virus,” the analysis by the technology company Brandwatch found. | “The public continued to express sadness and fear as more people talked about being infected or having a loved one infected with or die from the virus,” the analysis by the technology company Brandwatch found. |
The document is remarkably granular, examining fluctuations in emotions based on news events large and small: California’s mandatory stay-at-home order, the president signing the $2 trillion economic stabilization package, the Centers for Disease Control and Prevention suggesting the public wear masks, Queen Elizabeth II addressing Britain. | The document is remarkably granular, examining fluctuations in emotions based on news events large and small: California’s mandatory stay-at-home order, the president signing the $2 trillion economic stabilization package, the Centers for Disease Control and Prevention suggesting the public wear masks, Queen Elizabeth II addressing Britain. |
“It is typical for H.H.S. to look at public sentiment during a public health response to help guide us in the development of public health messaging to ensure that impacted communities have the right information to protect themselves and their families,” said Gretchen B. Michael, a spokeswoman for the department’s preparedness office. | “It is typical for H.H.S. to look at public sentiment during a public health response to help guide us in the development of public health messaging to ensure that impacted communities have the right information to protect themselves and their families,” said Gretchen B. Michael, a spokeswoman for the department’s preparedness office. |
A former department official who is familiar with the program said the agency had done similar social media assessments of the public mood during previous disasters. The goal, the former official said, is often to gauge the effectiveness of the federal response by understanding how people are feeling. | A former department official who is familiar with the program said the agency had done similar social media assessments of the public mood during previous disasters. The goal, the former official said, is often to gauge the effectiveness of the federal response by understanding how people are feeling. |
Not surprisingly, emotions, driven by disgust, soared on March 12 when the stock market hit its lowest point since 1987. And there was a similar reaction when President Trump announced guidelines about avoiding large crowds in an effort to slow the spread of the virus. | Not surprisingly, emotions, driven by disgust, soared on March 12 when the stock market hit its lowest point since 1987. And there was a similar reaction when President Trump announced guidelines about avoiding large crowds in an effort to slow the spread of the virus. |
Given the gravity of the pandemic that has taken more than 16,000 American lives, a pulse on the nation’s feelings did not appear to yield any great revelations. People on social media are angry about the federal response to the coronavirus and about people in their communities not following public health guidelines, the analysis found. And in the past week, as the death toll continued to rise, fewer people were speaking positively about the coronavirus. | Given the gravity of the pandemic that has taken more than 16,000 American lives, a pulse on the nation’s feelings did not appear to yield any great revelations. People on social media are angry about the federal response to the coronavirus and about people in their communities not following public health guidelines, the analysis found. And in the past week, as the death toll continued to rise, fewer people were speaking positively about the coronavirus. |
More remarkable is that the office of the assistant secretary for preparedness and response is bothering to compile such sentiments. | More remarkable is that the office of the assistant secretary for preparedness and response is bothering to compile such sentiments. |
The company that collected and analyzed the data, Brandwatch, tracks discussions on social networks and, according to its website, offers a “new kind of intelligence.” | The company that collected and analyzed the data, Brandwatch, tracks discussions on social networks and, according to its website, offers a “new kind of intelligence.” |
Updated June 12, 2020 | |
So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. | So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. |
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. | Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. |
A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. | A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. |
The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. | The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. |
Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. | Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. |
Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home. | |
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. | States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. |
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. | Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. |
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) | If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) |
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. | Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. |
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. | The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. |
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. | If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. |
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. | If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. |
For the health and human services analysis, Brandwatch tracked emotions in six categories: anger, disgust, fear, joy, surprise and sadness. And it reviewed online discussion data from what was described as “top news sites,” with a majority coming from the website spotcrime.com, which tracks crimes by locations. Destinations more widely considered to be top news sites were not included in the analysis. | For the health and human services analysis, Brandwatch tracked emotions in six categories: anger, disgust, fear, joy, surprise and sadness. And it reviewed online discussion data from what was described as “top news sites,” with a majority coming from the website spotcrime.com, which tracks crimes by locations. Destinations more widely considered to be top news sites were not included in the analysis. |
Brandwatch did not respond to questions about the findings. | Brandwatch did not respond to questions about the findings. |
Last month, The Wall Street Journal reported that a Brandwatch company, Crimson Hexagon, had a $30,000 contract with the C.D.C. dating back to last year. The contract covered topics related to injury prevention. | Last month, The Wall Street Journal reported that a Brandwatch company, Crimson Hexagon, had a $30,000 contract with the C.D.C. dating back to last year. The contract covered topics related to injury prevention. |
Health and human services officials beefed up the department’s social media team several years ago, the former official said. During disasters, members of that team monitor Twitter, Facebook and other social media platforms since people often communicate their needs in that way when more official communication systems are down. In the immediate aftermath of a hurricane or an earthquake, social media posts can often direct resources to the areas that are hardest hit. | Health and human services officials beefed up the department’s social media team several years ago, the former official said. During disasters, members of that team monitor Twitter, Facebook and other social media platforms since people often communicate their needs in that way when more official communication systems are down. In the immediate aftermath of a hurricane or an earthquake, social media posts can often direct resources to the areas that are hardest hit. |
But the communications teams have also examined broader social media trends to evaluate whether the level of the aid is adequate, based on the degree of satisfaction or frustration expressed online, the former official said. | But the communications teams have also examined broader social media trends to evaluate whether the level of the aid is adequate, based on the degree of satisfaction or frustration expressed online, the former official said. |