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Travelers Consider Their Risk Tolerance Travelers Consider Their Risk Tolerance
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Travel and travel planning are being disrupted by the worldwide spread of the coronavirus. For the latest updates, read The New York Times’s Covid-19 coverage here.Travel and travel planning are being disrupted by the worldwide spread of the coronavirus. For the latest updates, read The New York Times’s Covid-19 coverage here.
On March 12, the day after the World Health Organization declared the coronavirus a pandemic, Sery Kim, a lawyer in Coppell, Texas, noticed that the number of American Airlines AAdvantage miles needed to book a May flight to Barbados she had been eyeing dropped from 130,000 to 30,000 — a decrease of nearly 77 percent.On March 12, the day after the World Health Organization declared the coronavirus a pandemic, Sery Kim, a lawyer in Coppell, Texas, noticed that the number of American Airlines AAdvantage miles needed to book a May flight to Barbados she had been eyeing dropped from 130,000 to 30,000 — a decrease of nearly 77 percent.
Thus set off a four-day hunt for future trips. In addition to Barbados, Ms. Kim purchased six round-trip Southwest Airlines tickets, starting later in March, to Washington, D.C., where she keeps an apartment for work. She paid $99 apiece for flights that normally cost upward of $183, with dates extending into September. She spent $93 on a late-April flight to Miami that usually costs around $330. Then she booked a safari vacation in July for about $900 round trip to Cape Town — about half what she paid for a South Africa flight in 2016.Thus set off a four-day hunt for future trips. In addition to Barbados, Ms. Kim purchased six round-trip Southwest Airlines tickets, starting later in March, to Washington, D.C., where she keeps an apartment for work. She paid $99 apiece for flights that normally cost upward of $183, with dates extending into September. She spent $93 on a late-April flight to Miami that usually costs around $330. Then she booked a safari vacation in July for about $900 round trip to Cape Town — about half what she paid for a South Africa flight in 2016.
Ms. Kim, 41, was indulging in what might be called flight arbitrage. Inexpensive airfare deals abound currently; couple those with newly relaxed airline change and cancellation policies and some travelers are seeing little-to-no risk in pointing, clicking and purchasing. They are betting that things will have improved enough to travel, and if they haven’t, they can roll their money forward into an even later trip.Ms. Kim, 41, was indulging in what might be called flight arbitrage. Inexpensive airfare deals abound currently; couple those with newly relaxed airline change and cancellation policies and some travelers are seeing little-to-no risk in pointing, clicking and purchasing. They are betting that things will have improved enough to travel, and if they haven’t, they can roll their money forward into an even later trip.
“There’s an arbitrage opportunity that has never really existed in modern air travel,” said Scott Keyes, founder of Scott’s Cheap Flights, an online alert service with more than two million members. “Not only are fares super low, but to be able to cancel if you decide not to take the trip is rare. And there are absolutely people taking advantage of it — not in a pejorative sense, but literally by booking flights for when hopefully, fingers crossed, things are safer.”“There’s an arbitrage opportunity that has never really existed in modern air travel,” said Scott Keyes, founder of Scott’s Cheap Flights, an online alert service with more than two million members. “Not only are fares super low, but to be able to cancel if you decide not to take the trip is rare. And there are absolutely people taking advantage of it — not in a pejorative sense, but literally by booking flights for when hopefully, fingers crossed, things are safer.”
To proceed cautiously amid travel advisories and border closures, Scott’s Cheap Flights is only promoting deals from July onward, and only for airlines waiving change and cancellation fees.To proceed cautiously amid travel advisories and border closures, Scott’s Cheap Flights is only promoting deals from July onward, and only for airlines waiving change and cancellation fees.
After her April tour through Japan was canceled, with all of her payments successfully recouped, Karen Burrows, a 56-year-old health care worker, used Scott’s Cheap Flights to purchase a $282 round-trip flight from New York City to Athens, Greece, departing in September.After her April tour through Japan was canceled, with all of her payments successfully recouped, Karen Burrows, a 56-year-old health care worker, used Scott’s Cheap Flights to purchase a $282 round-trip flight from New York City to Athens, Greece, departing in September.
“It’s a comfort — a consolation prize — and a way to look forward to something else after the disappointment of Japan,” said Ms. Burrows, who lives in Feura Bush, N.Y. “I’ll probably wait until August, and if it’s not looking like things are going to be healthy, I’ll make changes with the airline. I wouldn’t make any nonrefundable accommodations at this point, either.”“It’s a comfort — a consolation prize — and a way to look forward to something else after the disappointment of Japan,” said Ms. Burrows, who lives in Feura Bush, N.Y. “I’ll probably wait until August, and if it’s not looking like things are going to be healthy, I’ll make changes with the airline. I wouldn’t make any nonrefundable accommodations at this point, either.”
September prices for Athens flights from New York City often cost upward of $1,000. But Ms. Burrows has another reference point: Two years ago, she paid $446 for a flight to Athens from Newark, N.J. — another Scott’s Cheap Flights find.September prices for Athens flights from New York City often cost upward of $1,000. But Ms. Burrows has another reference point: Two years ago, she paid $446 for a flight to Athens from Newark, N.J. — another Scott’s Cheap Flights find.
“The comparison of real prices today versus reference prices that consumers have in their memories — ones they may even be unaware that they hold — is leading to this kind of purchase behavior,” said Priya Raghubir, a New York University Stern School of Business professor who studies consumer psychology and spending.“The comparison of real prices today versus reference prices that consumers have in their memories — ones they may even be unaware that they hold — is leading to this kind of purchase behavior,” said Priya Raghubir, a New York University Stern School of Business professor who studies consumer psychology and spending.
Before the coronavirus pandemic, Rina Baraz Nehdar, the editor in chief of the website L.A. Family Travel, had been watching round-trip flights from Los Angeles to Rome; August fares hovered around $900 apiece. In early March, she found $400 flights on Ovago, an online travel agency.Before the coronavirus pandemic, Rina Baraz Nehdar, the editor in chief of the website L.A. Family Travel, had been watching round-trip flights from Los Angeles to Rome; August fares hovered around $900 apiece. In early March, she found $400 flights on Ovago, an online travel agency.
“Our trip isn’t scheduled until August so I pray we still get to go, and if so, I’m stoked about our great bargain. Since we can only travel during the time school is out, we typically have to pay premium prices. This was a nice relief for us,” said Ms. Baraz Nehdar, 45.“Our trip isn’t scheduled until August so I pray we still get to go, and if so, I’m stoked about our great bargain. Since we can only travel during the time school is out, we typically have to pay premium prices. This was a nice relief for us,” said Ms. Baraz Nehdar, 45.
Cheap summer flights like the ones Ms. Baraz Nehdar found are expressly attributable to the coronavirus, said Mr. Keyes, of Scott’s Cheap Flights. Even though air travel has become generally less expensive in the last 40 years, summer has remained a much-sought-after — and therefore pricey — time to fly.Cheap summer flights like the ones Ms. Baraz Nehdar found are expressly attributable to the coronavirus, said Mr. Keyes, of Scott’s Cheap Flights. Even though air travel has become generally less expensive in the last 40 years, summer has remained a much-sought-after — and therefore pricey — time to fly.
And with airlines poised to burn through $61 billion of their cash reserves during the second quarter of this year, according to a recent analysis by the International Air Transport Association, having customers on the books — even if they eventually cancel — is a strategic move.And with airlines poised to burn through $61 billion of their cash reserves during the second quarter of this year, according to a recent analysis by the International Air Transport Association, having customers on the books — even if they eventually cancel — is a strategic move.
“Selling cheaper tickets for future travel is a good way for airlines to generate sales activity and also start restoring consumer confidence for future travel, which gets shaken badly in events like this,” said Khalid Usman, senior vice president at Oliver Wyman, a management consulting firm.“Selling cheaper tickets for future travel is a good way for airlines to generate sales activity and also start restoring consumer confidence for future travel, which gets shaken badly in events like this,” said Khalid Usman, senior vice president at Oliver Wyman, a management consulting firm.
Although inexpensive airfare affects yield — the average fare per passenger per mile — it also helps drum up demand. According to new data from Hopper, a travel-booking app that analyzes and predicts flight prices, round-trip domestic airfare is down about 41 percent from last year and 44 percent from 2018.Although inexpensive airfare affects yield — the average fare per passenger per mile — it also helps drum up demand. According to new data from Hopper, a travel-booking app that analyzes and predicts flight prices, round-trip domestic airfare is down about 41 percent from last year and 44 percent from 2018.
Hayley Berg, Hopper’s economist, has seen demand shift to the latter half of the year; demand for international travel doesn’t pick up again until August. Skyscanner, a travel-deals website and app, saw a slight uptick in flight bookings in the last week of March (compared to earlier in the month) for departures in August, September and October.Hayley Berg, Hopper’s economist, has seen demand shift to the latter half of the year; demand for international travel doesn’t pick up again until August. Skyscanner, a travel-deals website and app, saw a slight uptick in flight bookings in the last week of March (compared to earlier in the month) for departures in August, September and October.
But hopeful travelers looking to take advantage of what is effectively a buyers’ market should still know what they’re getting into.But hopeful travelers looking to take advantage of what is effectively a buyers’ market should still know what they’re getting into.
Updated June 5, 2020 Updated June 12, 2020
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people.
So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement.So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement.
A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study.A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study.
The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April.The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April.
Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission.Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission.
Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home.Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home.
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people.States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people.
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks.Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks.
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days.Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days.
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.)If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.)
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications.Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications.
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing.The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing.
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others.If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others.
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested.If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested.
“While governments around the world are planning to provide support to airlines financially, some element of financial risk for travelers remains, such as airlines canceling flights or, in the worst case scenario, airlines going out of business,” Mr. Usman said.“While governments around the world are planning to provide support to airlines financially, some element of financial risk for travelers remains, such as airlines canceling flights or, in the worst case scenario, airlines going out of business,” Mr. Usman said.
According to a policy that was reiterated by the Department of Transportation in early April, passengers are entitled to cash refunds if their flight is canceled (or substantially changed) for reasons relating to the coronavirus. Facing travel advisories and decreased demand, many airlines have already significantly reduced their service.According to a policy that was reiterated by the Department of Transportation in early April, passengers are entitled to cash refunds if their flight is canceled (or substantially changed) for reasons relating to the coronavirus. Facing travel advisories and decreased demand, many airlines have already significantly reduced their service.
But passengers who voluntarily cancel may have little choice but to accept a voucher, which might not cover the cost of a more expensive ticket down the line and often expires 12 months after the original booking date.But passengers who voluntarily cancel may have little choice but to accept a voucher, which might not cover the cost of a more expensive ticket down the line and often expires 12 months after the original booking date.
That’s why some experienced travelers, like Nelson Yuan, a Hong Kong–based investment strategist who flew around 300,000 miles last year for business, haven’t gone beyond window-shopping.That’s why some experienced travelers, like Nelson Yuan, a Hong Kong–based investment strategist who flew around 300,000 miles last year for business, haven’t gone beyond window-shopping.
“Cash is fungible. At this point, many airlines are effectively not giving refunds despite their stated policies; they’re short on cash so they’re pushing credits,” said Mr. Yuan, 37. “In that case you’re basically giving them a short-term loan.”“Cash is fungible. At this point, many airlines are effectively not giving refunds despite their stated policies; they’re short on cash so they’re pushing credits,” said Mr. Yuan, 37. “In that case you’re basically giving them a short-term loan.”
Ms. Kim was forced to cancel her Miami trip (without penalty) because the hotel she had hoped to book is closed. But despite the widespread stay-at-home orders and quarantine-on-arrival advisories, including in Barbados and South Africa, she remains undeterred about her other plans.Ms. Kim was forced to cancel her Miami trip (without penalty) because the hotel she had hoped to book is closed. But despite the widespread stay-at-home orders and quarantine-on-arrival advisories, including in Barbados and South Africa, she remains undeterred about her other plans.
“Unless the airlines cancel the flights, I’m planning on going,” she said.“Unless the airlines cancel the flights, I’m planning on going,” she said.
Sarah Firshein is a Brooklyn-based travel writer. If you need advice about a best-laid travel plan that went awry, send an email to travel@nytimes.com — Sarah is also our Tripped Up columnist.Sarah Firshein is a Brooklyn-based travel writer. If you need advice about a best-laid travel plan that went awry, send an email to travel@nytimes.com — Sarah is also our Tripped Up columnist.
Follow NY Times Travel on Twitter, Instagram and Facebook. Get weekly updates from our Travel Dispatch newsletter, with tips on traveling smarter, destination coverage and photos from all over the world.Follow NY Times Travel on Twitter, Instagram and Facebook. Get weekly updates from our Travel Dispatch newsletter, with tips on traveling smarter, destination coverage and photos from all over the world.