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Coronavirus: How does contact tracing work? | Coronavirus: How does contact tracing work? |
(7 days later) | |
People who have been in close contact with someone found to have Covid-19 are now being traced and asked to self-isolate for a fortnight. | |
But what happens when someone who went to the same pub or restaurant as you tests positive? | |
How does contact tracing work in England? | How does contact tracing work in England? |
If you develop coronavirus symptoms and test positive, you'll be contacted by text, email or phone and asked to log on to the NHS Test and Trace website. | |
There you must give personal information, including: | |
Close contacts are: | Close contacts are: |
Contact must have taken place within a nine-day period, starting 48 hours before symptoms appeared. | Contact must have taken place within a nine-day period, starting 48 hours before symptoms appeared. |
No-one contacted will be told your identity. | |
A parent or guardian must give permission for a call with under-18s to continue. | |
Must I provide contact details if eating out? | |
Organisations in certain sectors - like pubs and restaurants - must collect and keep customer details for 21 days. | |
It's because there's a higher risk of transmitting Covid-19 in public places - both inside and outdoors - where people are near others they don't live with. | |
Giving personal information is voluntary and it's not the venue's responsibility to ensure it's correct. | |
If a customer tests positive, will the pub or restaurant have to close? | |
Possibly, but not necessarily. | |
Official government advice says an NHS Test and Trace call does not always mean a pub or restaurant must close. | |
It depends on the circumstances and when the infected person visited. | |
NHS Test and Trace could ask staff to: | |
Local health protection officials have the power to close establishments. | |
A few pubs in England, which reopened on 4 July, have closed after customers tested positive. | |
What if I am contacted? | |
Anyone deemed at risk of infection must stay home for 14 days from their point of contact with the infected person. | |
You must self-isolate, even if you don't have symptoms, to prevent the virus spreading. | |
You should order food or medicine online or by phone, or ask friends and family to leave it on your doorstep. | |
Other people you live with won't have to self-isolate, unless they also develop symptoms, but they must take extra care around you regarding social distancing and hand washing. | |
Do I have to self-isolate? | |
It's currently voluntary. But the Department for Health says it may check up on people and could impose fines. | |
How is the tracing scheme going? | How is the tracing scheme going? |
The scheme - which the prime minister claimed would be "world-beating" - was launched on 28 May. From then until 1 July: | |
Plans for an app were abandoned in mid-June, with ministers now working towards a model based on Apple and Google technology. | |
What about other parts of the UK? | What about other parts of the UK? |
Northern Ireland's contact tracing operates exclusively by phone. | |
Scotland's system is called NHS Test and Protect, while Wales's ''test, trace, protect'' system launched on 1 June. | |
How do I avoid scammers? | How do I avoid scammers? |
England's NHS Test and Trace service will only call from 0300 0135 000. It will not ask you: | |
What about sick pay? | What about sick pay? |
If people can't work from home, the government says employers must ensure any self-isolating employee receives sick pay and let them use paid leave days if they prefer. | |
Self-employed people who are self-isolating but can't work from home can apply for an income support scheme grant, the government says, although this is designed to cover three months' worth of profits. |