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'Human error' hits Google search | |
(about 1 hour later) | |
Google's search service has been hit by technical problems, with users unable to access search results. | Google's search service has been hit by technical problems, with users unable to access search results. |
For a period on Saturday, all search results were flagged as potentially harmful, with users warned that the site "may harm your computer". | For a period on Saturday, all search results were flagged as potentially harmful, with users warned that the site "may harm your computer". |
Users who clicked on their preferred search result were advised to pick another one. | Users who clicked on their preferred search result were advised to pick another one. |
Google attributed the fault to human error and said most users were affected for about 40 minutes. | |
"What happened? Very simply, human error," wrote Marissa Mayer, vice president, search products and user experience, on the Official Google Blog. | |
The internet search engine works with stopbadware.org to ascertain which sites install malicious software on people's computers and merit a warning. | |
Stopbadware.org investigates consumer complaints to decide which sites are dangerous. | |
The list of malevolent sites is regularly updated and handed to Google. | |
When Google updated the list on Saturday, it mistakenly flagged all sites as potentially dangerous. | |
"We will carefully investigate this incident and put more robust file checks in place to prevent it from happening again," Ms Mayer wrote. |
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