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Natwest to cut 550 jobs in branches and close one office | Natwest to cut 550 jobs in branches and close one office |
(about 1 hour later) | |
Natwest Group is cutting 550 jobs in branches across the UK and closing one of its remaining offices in London. | Natwest Group is cutting 550 jobs in branches across the UK and closing one of its remaining offices in London. |
The bank, formerly known as RBS, said the cuts would be made through voluntary redundancies and there would be no branch closures. | |
The cuts are part of longer term plan to adapt as more people bank online. | |
But the group has seen the trend accelerate in lockdown as people have stayed away from high streets and used branches less. | |
A Natwest spokesman said: "We have to respond to changing customer behaviour and the rising customer demand for digital banking services. | A Natwest spokesman said: "We have to respond to changing customer behaviour and the rising customer demand for digital banking services. |
"We have taken the decision to invite applications for voluntary redundancy and will support those colleagues who apply with a comprehensive support package." | "We have taken the decision to invite applications for voluntary redundancy and will support those colleagues who apply with a comprehensive support package." |
The banking group told the BBC the cuts had been on the cards since before the lockdown as it had seen a steady decline in branch transactions in recent years. | The banking group told the BBC the cuts had been on the cards since before the lockdown as it had seen a steady decline in branch transactions in recent years. |
It was also in the midst of a £250m cost-cutting drive before the pandemic hit. | It was also in the midst of a £250m cost-cutting drive before the pandemic hit. |
However, Natwest has seen more of its customers turn to online banking since March as its branches have had to reduce their opening hours or shut temporarily. | |
Separately, it said it would close its Regents House office in London, which has space for 2,500 workers. | |
It said it planned to reconfigure its offices in Bishopsgate and on the Strand. | |
Rising costs | Rising costs |
Like other lenders, Natwest is under pressure to push on with cost-cutting plans amid fears it could face billions of pounds worth of bad loans due to the pandemic. | |
It has warned many of its customers could default this year and has set aside between £3.5bn and £4.5bn to deal with the consequences of the crisis. | |
It is not the only lender to have announced job cuts in recent months. | It is not the only lender to have announced job cuts in recent months. |
TSB has told its cashiers that their jobs will be phased out at the start of 2021, following a steep decline in customers banking in its branches. | TSB has told its cashiers that their jobs will be phased out at the start of 2021, following a steep decline in customers banking in its branches. |
Clydesdale Bank, now renamed Virgin Money, is also to shed 300 staff as it closes branches. | Clydesdale Bank, now renamed Virgin Money, is also to shed 300 staff as it closes branches. |
HSBC meanwhile has resumed a plan to cut 35,000 jobs worldwide, having paused the plan at the start of the pandemic. | HSBC meanwhile has resumed a plan to cut 35,000 jobs worldwide, having paused the plan at the start of the pandemic. |