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| Coach driver questioned by police | Coach driver questioned by police |
| (10 minutes later) | |
| Police are continuing to question the driver of a National Express coach which overturned killing two people. | Police are continuing to question the driver of a National Express coach which overturned killing two people. |
| A total of 23 people remain in hospital, some of whom have lost limbs, following the crash on an M4 slip road. | A total of 23 people remain in hospital, some of whom have lost limbs, following the crash on an M4 slip road. |
| The company has withdrawn all 12 of its double-decker Neoplan Skyliner vehicles as a precaution following the incident near Heathrow airport in west London. | The company has withdrawn all 12 of its double-decker Neoplan Skyliner vehicles as a precaution following the incident near Heathrow airport in west London. |
| The 40-year-old driver has been arrested on suspicion of causing death by dangerous driving. | The 40-year-old driver has been arrested on suspicion of causing death by dangerous driving. |
| The 592 service left London Victoria at 2230 GMT on Wednesday and was due in Aberdeen at 1030 GMT. | The 592 service left London Victoria at 2230 GMT on Wednesday and was due in Aberdeen at 1030 GMT. |
| As well as the 67 passengers, there were two drivers on board the service, which was due to stop at Heathrow Airport, Carlisle, Hamilton, Glasgow and Dundee. | As well as the 67 passengers, there were two drivers on board the service, which was due to stop at Heathrow Airport, Carlisle, Hamilton, Glasgow and Dundee. |
| Critical condition | |
| All those on board the coach were taken to hospital following the crash. | All those on board the coach were taken to hospital following the crash. |
| The woman who died was later named as Chris Toner, 76, from Monifieth, near Dundee. | The woman who died was later named as Chris Toner, 76, from Monifieth, near Dundee. |
| A three-year-old boy and a baby girl are being treated at St Mary's Hospital in London after losing limbs. | |
| The majority of people were treated at Hillingdon Hospital in west London, where two people remained in a critical condition and 10 are said to be serious. | |
| Couple recall crash terror | |
| James Lant, told the BBC how his step-brother, 69-year-old Michael Milbourne, was returning to Scotland after spending Christmas and New Year with his family in London. | James Lant, told the BBC how his step-brother, 69-year-old Michael Milbourne, was returning to Scotland after spending Christmas and New Year with his family in London. |
| He said his stepbrother told him how the coach was going on to the slip road on the M25 when it veered to the left then right and then went out of control. | He said his stepbrother told him how the coach was going on to the slip road on the M25 when it veered to the left then right and then went out of control. |
| "He was in a bad way. There were people distressed all around him and inside the coach people were on top of one another," said Mr Lant. | "He was in a bad way. There were people distressed all around him and inside the coach people were on top of one another," said Mr Lant. |
| National Express said there was no suggestion of any stability problem with the coaches at this stage. | National Express said there was no suggestion of any stability problem with the coaches at this stage. |
| Paul Bunting, National Express chief executive, said: "As a precautionary measure, we felt it necessary to temporarily withdraw the fleet as soon as possible. | Paul Bunting, National Express chief executive, said: "As a precautionary measure, we felt it necessary to temporarily withdraw the fleet as soon as possible. |
| "We will ensure this process is thorough and comprehensive as part of our commitment to passenger safety." | "We will ensure this process is thorough and comprehensive as part of our commitment to passenger safety." |
| Coach travel is by far the safest way to travel on the roads today, every figure will show you that Simon Posner, from the Confederation of Passenger Transport href="/1/hi/england/london/6231319.stm" class="">Surgeon recalls injuries | |
| The Neoplan Skyliner has, by law, been fitted with a speed limiter restricting it to 62mph. | |
| And all double-decker vehicles undergo Department for Transport safety tests to show they can tilt 28 degrees with the top deck full and the bottom deck empty, without tipping over. | |
| In 2003, 28 people died when a similar double-decker coach overturned in France. | |
| Simon Posner, from the Confederation of Passenger Transport, said: "Coach travel is by far the safest way to travel on the roads today, every figure will show you that. | |
| "Also, there is no evidence showing double-deck vehicles are more likely to cause accidents." | |
| The coach involved in the M4 incident has been moved to a garage in Oxfordshire where it will be examined by accident investigators. | |
| Police have confirmed no other vehicle was involved. | |