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KP Snacks hack prompts crisp and nut supplies warning | KP Snacks hack prompts crisp and nut supplies warning |
(6 months later) | |
Shops have been warned deliveries of nuts and crisps could be at risk, after KP Snacks was hit by ransomware. | Shops have been warned deliveries of nuts and crisps could be at risk, after KP Snacks was hit by ransomware. |
In a letter to retailers, first reported by Better Retailing, the company said it "cannot safely process orders or dispatch goods". | In a letter to retailers, first reported by Better Retailing, the company said it "cannot safely process orders or dispatch goods". |
The producer of McCoys, Hula Hoops and various varieties of nuts apologised for any disruption. | The producer of McCoys, Hula Hoops and various varieties of nuts apologised for any disruption. |
In a message quoted by Better Retailing, one wholesaler warned problems could last into March. | In a message quoted by Better Retailing, one wholesaler warned problems could last into March. |
"Initial discussions have highlighted that no orders will be being placed or delivered for a couple of weeks at least and service could be affected until the end of March at the earliest," the wholesaler wrote. | "Initial discussions have highlighted that no orders will be being placed or delivered for a couple of weeks at least and service could be affected until the end of March at the earliest," the wholesaler wrote. |
Countdown timer | Countdown timer |
In a post on the darknet, seen by BBC News, cyber-criminals published personal documents from staff, with the company letterhead. | In a post on the darknet, seen by BBC News, cyber-criminals published personal documents from staff, with the company letterhead. |
A countdown timer on the page warns more will be published unless a ransom is paid. | A countdown timer on the page warns more will be published unless a ransom is paid. |
This video can not be played | This video can not be played |
To play this video you need to enable JavaScript in your browser. | To play this video you need to enable JavaScript in your browser. |
Watch: What is ransomware and how does it work? | Watch: What is ransomware and how does it work? |
Watch: What is ransomware and how does it work? | Watch: What is ransomware and how does it work? |
Often, ransomware hackers will gain entry to a computer network, steal valuable data and then scramble the victim's copies of documents. | Often, ransomware hackers will gain entry to a computer network, steal valuable data and then scramble the victim's copies of documents. |
Ransoms are then demanded for the decryption of the data and the deletion of the hacker's copy of sensitive information. | Ransoms are then demanded for the decryption of the data and the deletion of the hacker's copy of sensitive information. |
Cyber-security response | Cyber-security response |
KP Snacks, which has a factory in Billingham, said: "On Friday, 28 January, we became aware that we were unfortunately victims of a ransomware incident. | KP Snacks, which has a factory in Billingham, said: "On Friday, 28 January, we became aware that we were unfortunately victims of a ransomware incident. |
"As soon as we became aware of the incident, we enacted our cyber-security response plan and engaged a leading forensic information technology firm and legal counsel to assist us in our investigation. | "As soon as we became aware of the incident, we enacted our cyber-security response plan and engaged a leading forensic information technology firm and legal counsel to assist us in our investigation. |
"We have been continuing to keep our colleagues, customers, and suppliers informed of any developments and apologise for any disruption this may have caused." | "We have been continuing to keep our colleagues, customers, and suppliers informed of any developments and apologise for any disruption this may have caused." |
The police advise organisations not to pay ransoms but many do. | The police advise organisations not to pay ransoms but many do. |
Last June, the world's largest meat-processing company paid criminals $11m (£7.8m), for example. | Last June, the world's largest meat-processing company paid criminals $11m (£7.8m), for example. |
Related Topics | |
Computer hacking | |
Cyber-attacks | |
Billingham | |
Cyber-security |