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Setanta may cost call centre jobs | Setanta may cost call centre jobs |
(about 1 hour later) | |
Up to 100 jobs could go at a County Down call centre as a result of the troubled television company Setanta Sports going into administration. | Up to 100 jobs could go at a County Down call centre as a result of the troubled television company Setanta Sports going into administration. |
Newry-based Teleperformance said it could not say exactly how many jobs would be affected. | Newry-based Teleperformance said it could not say exactly how many jobs would be affected. |
Setanta has 420 employees in the UK and Ireland and about 100 call centre staff carry out work for the sports station. | Setanta has 420 employees in the UK and Ireland and about 100 call centre staff carry out work for the sports station. |
At least 200 Teleperformance jobs will be shed in Newry and Gateshead but it is not known how many at each location. | At least 200 Teleperformance jobs will be shed in Newry and Gateshead but it is not known how many at each location. |
Teleperformance said it was still working through the full implications of Setanta going into administration. | Teleperformance said it was still working through the full implications of Setanta going into administration. |
'Not possible' | |
The call centre company said it had a large number of other customers and would be doing all it could to minimise the impact of Tuesday's announcement. | The call centre company said it had a large number of other customers and would be doing all it could to minimise the impact of Tuesday's announcement. |
Setanta's administrator, Deloitte, said it had not been possible to save the GB pay-for-TV business, which will be wound down in due course. | Setanta's administrator, Deloitte, said it had not been possible to save the GB pay-for-TV business, which will be wound down in due course. |
It will shortly cease broadcasting to its customers in Great Britain. | It will shortly cease broadcasting to its customers in Great Britain. |
However, the International and Ireland businesses continue to trade on air while discussions continue with various parties to take on those businesses as going concerns. | However, the International and Ireland businesses continue to trade on air while discussions continue with various parties to take on those businesses as going concerns. |
Teleperformance chairman Jeff Smith said the company was working with Setanta and its administrators to assess the implications for the call centre company. | |
He said the loss of Setanta's business would not have any significant impact on future business plans for Teleperformance. | |
"It is, however, clear that this will impact at least 200 contact centre agents from our Newry and Gateshead locations and we are continuing to work with and support our staff in every way possible at this difficult time," Mr Smith said. | |
"As the world's largest contact centre outsourcer, employing over 3,000 people within the UK alone, Teleperformance has multiple, long term contracts with major public and private sector clients. | |
"We also have a number of new business opportunities upon which we are working and as a result we are confident to be able to minimise the impact of this development on the affected staff." |