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| Version 2 | Version 3 |
|---|---|
| Monmouthshire homes without water on Christmas Day | Monmouthshire homes without water on Christmas Day |
| (3 months later) | |
| Mr Flanagan said his sister in law was told the water would be back yesterday afternoon | Mr Flanagan said his sister in law was told the water would be back yesterday afternoon |
| Some homes in south-east Wales were left without water on Christmas Day. | Some homes in south-east Wales were left without water on Christmas Day. |
| Several villages south of Monmouth were affected, including Trellech and Llandogo. | Several villages south of Monmouth were affected, including Trellech and Llandogo. |
| People Llandogo have said their water had been off for more than 24 hours and were "appalled". | People Llandogo have said their water had been off for more than 24 hours and were "appalled". |
| Welsh Water apologised and said the issues were caused by "air locks" in the network as it re-pressurises and its teams had been working throughout the night. | Welsh Water apologised and said the issues were caused by "air locks" in the network as it re-pressurises and its teams had been working throughout the night. |
| It was not clear how many houses were affected. | It was not clear how many houses were affected. |
| Rob Flanagan, 68, from Warwick, had intended to stay in Monmouthshire until Wednesday, but said he may leave early because of the lack of water. | Rob Flanagan, 68, from Warwick, had intended to stay in Monmouthshire until Wednesday, but said he may leave early because of the lack of water. |
| Some homes still without water on Christmas Eve | Some homes still without water on Christmas Eve |
| Homes still without water despite repair work | Homes still without water despite repair work |
| Some homes still without water in Kent and Sussex | Some homes still without water in Kent and Sussex |
| "We were told it would be back yesterday afternoon, then this morning and now they are saying this afternoon," he said. | "We were told it would be back yesterday afternoon, then this morning and now they are saying this afternoon," he said. |
| Rob Flanagan's family have had to get buckets of water in order to flush the toilet | Rob Flanagan's family have had to get buckets of water in order to flush the toilet |
| "My sister-in-law's partner has had to fill buckets of water down from the village to flush the toilet, there are seven of us in the house, including a five-year-old, it is just not on." | "My sister-in-law's partner has had to fill buckets of water down from the village to flush the toilet, there are seven of us in the house, including a five-year-old, it is just not on." |
| He added his wife had gone to Monmouth to fetch bottled water, and hoped that they could have their Christmas dinner as planned. | He added his wife had gone to Monmouth to fetch bottled water, and hoped that they could have their Christmas dinner as planned. |
| "We're hopeful we will be able to cook, but no one will be able to shower - we will just have to smell together." | "We're hopeful we will be able to cook, but no one will be able to shower - we will just have to smell together." |
| Rob Flanagan's family were told the water would be back on on Christmas Eve, they are still without water on Christmas Day | Rob Flanagan's family were told the water would be back on on Christmas Eve, they are still without water on Christmas Day |
| Matthew Browning, 62, also from Llandogo, said he and his wife have had no water for almost two days and were "desperate" for a shower. | Matthew Browning, 62, also from Llandogo, said he and his wife have had no water for almost two days and were "desperate" for a shower. |
| Their son picked them up some water supplied by Welsh Water and Mr Browning said he was taking water from their outside swimming pool by the bucket load for the toilets. | Their son picked them up some water supplied by Welsh Water and Mr Browning said he was taking water from their outside swimming pool by the bucket load for the toilets. |
| He said: "It's not Christmas as usual, you can't do the usual things that you want to do, like a shower and a shave. | He said: "It's not Christmas as usual, you can't do the usual things that you want to do, like a shower and a shave. |
| "Happy smelly Christmas as my wife told everyone in the village". | "Happy smelly Christmas as my wife told everyone in the village". |
| Welsh Water said it was "extremely sorry" for the inconvenience caused and said bottled water was being delivered to priority customers. | Welsh Water said it was "extremely sorry" for the inconvenience caused and said bottled water was being delivered to priority customers. |
| It added a bottled water station at Premier Inn on Portal Road in Monmouth had been replenished. | It added a bottled water station at Premier Inn on Portal Road in Monmouth had been replenished. |
| Matthew Browning said he been grabbing a few litres of water from the swimming pool to pour into the cistern so people can use the toilet | Matthew Browning said he been grabbing a few litres of water from the swimming pool to pour into the cistern so people can use the toilet |
| Matthew Dickens, 36, from near Tintern, said he held off going to get any water as he was told supplies would be restored on Christmas Eve. | Matthew Dickens, 36, from near Tintern, said he held off going to get any water as he was told supplies would be restored on Christmas Eve. |
| "We went urgently to get water late last night, and it's a good thing we did, otherwise we wouldn't have had any water this morning," he said. | "We went urgently to get water late last night, and it's a good thing we did, otherwise we wouldn't have had any water this morning," he said. |
| "We're lucky we've got a stream across the road, so we use that for the toilet." | "We're lucky we've got a stream across the road, so we use that for the toilet." |
| Matthew Dickens said his family were trying to use the bottled water to cook Christmas dinner | Matthew Dickens said his family were trying to use the bottled water to cook Christmas dinner |
| Mr Dickins said his parents were visiting his family for Christmas. | Mr Dickins said his parents were visiting his family for Christmas. |
| He said: "We are having problems, we're trying to use all the bottled water to cook and have a normal Christmas as possible, but it's getting tricky with the toilet, and washing hands in the tap. | He said: "We are having problems, we're trying to use all the bottled water to cook and have a normal Christmas as possible, but it's getting tricky with the toilet, and washing hands in the tap. |
| "You don't realise how many times you use water, until something like this happens." | "You don't realise how many times you use water, until something like this happens." |
| The problems in Monmouthshire follow separate issues in mid and west Wales, where thousands of people were left without water after pipes burst. | The problems in Monmouthshire follow separate issues in mid and west Wales, where thousands of people were left without water after pipes burst. |
| Welsh Water said a "handful" of homes in Ceredigion were still without water on Christmas Eve. | Welsh Water said a "handful" of homes in Ceredigion were still without water on Christmas Eve. |
| Are you without water this Christmas? Share your experiences by emailing haveyoursay@bbc.co.uk. | Are you without water this Christmas? Share your experiences by emailing haveyoursay@bbc.co.uk. |
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| Related Topics | Related Topics |
| Wales | |
| Christmas | Christmas |
| Trellech | Trellech |
| Llandogo | Llandogo |