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| Go First flight under fire for leaving over 50 passengers behind on tarmac | |
| (about 4 hours later) | |
| Angry passengers criticised Go First for 'negligence' | Angry passengers criticised Go First for 'negligence' |
| India's aviation regulator has pulled up an airline for leaving behind passengers on the tarmac in the southern Indian state of Karnataka. | India's aviation regulator has pulled up an airline for leaving behind passengers on the tarmac in the southern Indian state of Karnataka. |
| A flight by Go First, previously known as Go Air, took off from the airport in Bengaluru city, leaving more than 50 passengers forgotten in a bus. | A flight by Go First, previously known as Go Air, took off from the airport in Bengaluru city, leaving more than 50 passengers forgotten in a bus. |
| Reports said the travellers had checked in their baggage and had boarding passes in hand. | Reports said the travellers had checked in their baggage and had boarding passes in hand. |
| The airline said it was investigating the incident. | The airline said it was investigating the incident. |
| Go First apologised to passengers who complained on Twitter but has yet to explain what caused the confusion. | Go First apologised to passengers who complained on Twitter but has yet to explain what caused the confusion. |
| The Bengaluru-Delhi flight took off at 06:20 on Monday even as several passengers were still on one of its buses on the tarmac. | The Bengaluru-Delhi flight took off at 06:20 on Monday even as several passengers were still on one of its buses on the tarmac. |
| "The ground staff was checking whether the flight took off," Sumit Kumar, one of the passengers, told news channel NDTV. "Initially, they said the flight will return." | "The ground staff was checking whether the flight took off," Sumit Kumar, one of the passengers, told news channel NDTV. "Initially, they said the flight will return." |
| After the flight left, angry passengers tweeted about their experience, criticising Go First for its "negligence". | After the flight left, angry passengers tweeted about their experience, criticising Go First for its "negligence". |
| Flight G8 116 (BLR - DEL) flew leaving passengers on ground! More than 50 passengers on 1 bus was left on ground & flight took off with just passengers of 1 bus on boarded. Is @GoFirstairways @JM_Scindia @PMOIndia operating in sleep? No Basic checks. pic.twitter.com/QSPoCisIfc | Flight G8 116 (BLR - DEL) flew leaving passengers on ground! More than 50 passengers on 1 bus was left on ground & flight took off with just passengers of 1 bus on boarded. Is @GoFirstairways @JM_Scindia @PMOIndia operating in sleep? No Basic checks. pic.twitter.com/QSPoCisIfc |
| Most horrifying experience with @GoFirstairways5:35 am Boarded the bus for aircraft 6:30 am Still in bus stuffed with over 50 passengers, driver stopped the bus after being forced.Flight G8 116 takes off, leaving 50+ passengers. Heights of negligence! @DGCAIndia | Most horrifying experience with @GoFirstairways5:35 am Boarded the bus for aircraft 6:30 am Still in bus stuffed with over 50 passengers, driver stopped the bus after being forced.Flight G8 116 takes off, leaving 50+ passengers. Heights of negligence! @DGCAIndia |
| The passengers tagged the airline, the federal aviation minister and the prime minister's office in their tweets. | The passengers tagged the airline, the federal aviation minister and the prime minister's office in their tweets. |
| Go First, responded to them, saying: "We regret the inconvenience caused." | Go First, responded to them, saying: "We regret the inconvenience caused." |
| A representative of the airline later told the Deccan Herald newspaper that the incident was being "investigated" but declined to comment further. | A representative of the airline later told the Deccan Herald newspaper that the incident was being "investigated" but declined to comment further. |
| News agency ANI reported that 53 passengers were later accommodated on a different airline's flight while two others received refunds for their tickets. | News agency ANI reported that 53 passengers were later accommodated on a different airline's flight while two others received refunds for their tickets. |
| India's aviation regulator, the Directorate General of Civil Aviation, "has sought a report from the airline and will take appropriate action", an official told the news agency PTI. | India's aviation regulator, the Directorate General of Civil Aviation, "has sought a report from the airline and will take appropriate action", an official told the news agency PTI. |
| The incident is the latest in a series of recent complaints against airlines in India. | The incident is the latest in a series of recent complaints against airlines in India. |
| Last week, the pilot and crew of an Air India flight were derostered for their mishandling of a drunk passenger who urinated on an elderly woman. | Last week, the pilot and crew of an Air India flight were derostered for their mishandling of a drunk passenger who urinated on an elderly woman. |
| Read more India stories from the BBC: | Read more India stories from the BBC: |
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| The scenic Indian town in danger of sinking | The scenic Indian town in danger of sinking |