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| Union calls off BA strike action | Union calls off BA strike action |
| (20 minutes later) | |
| A planned two-day strike by thousands of British Airways cabin crew has been called off. | A planned two-day strike by thousands of British Airways cabin crew has been called off. |
| Marathon talks between BA and the Transport and General Workers Union (T&G) had been going on to try to avert the stoppages on Tuesday and Wednesday. | Marathon talks between BA and the Transport and General Workers Union (T&G) had been going on to try to avert the stoppages on Tuesday and Wednesday. |
| BA executives and union leaders said an agreement had been reached on the key issues of pay, pensions and the management of sickness absence. | BA executives and union leaders said an agreement had been reached on the key issues of pay, pensions and the management of sickness absence. |
| BA said all long-haul flights from Heathrow and Gatwick would go ahead. | |
| It will now attempt to reinstate as many domestic and European flights as possible - but said the agreement had come too late to prevent disruption to "tens of thousands" of passengers. | |
| Two potential 72-hour strikes earmarked for February have also been called off. | Two potential 72-hour strikes earmarked for February have also been called off. |
| BA shares rose 3.2% on the news to 544.25 pence. | |
| 'Excellent job' | 'Excellent job' |
| BA chief executive Willie Walsh said he was "really pleased" with the conclusion to the talks, and T&G secretary general Tony Woodley said it was "a fresh start". | |
| Under the negotiated deal, cabin crew will get a two-year wage rise worth 4.6% this year and an increase in-line with inflation in the second year.. | |
| We believe this agreement lays a firm foundation to enable us to provide even higher standards of onboard service for customers in the future Willie Walsh, BA chief executive Q&A: BA strike called off Check BA's share price | We believe this agreement lays a firm foundation to enable us to provide even higher standards of onboard service for customers in the future Willie Walsh, BA chief executive Q&A: BA strike called off Check BA's share price |
| Mr Walsh and other managers held more than 120 hours of negotiations with officials from the T&G. | |
| Both sides had been seeking an agreement to avoid the 48-hour walkout over sickness absence, pay and staffing at BA. | |
| Mr Walsh called the outcome "a solid foundation for working for the future". | Mr Walsh called the outcome "a solid foundation for working for the future". |
| "We are pleased that our negotiations with the T&G have resulted in an agreement that removes the threat of strikes," he said. | "We are pleased that our negotiations with the T&G have resulted in an agreement that removes the threat of strikes," he said. |
| "We have always said that our cabin crew do an excellent job and we believe this agreement lays a firm foundation to enable us to provide even higher standards of onboard service for customers in the future." | "We have always said that our cabin crew do an excellent job and we believe this agreement lays a firm foundation to enable us to provide even higher standards of onboard service for customers in the future." |
| He added: "Unfortunately, the decision has come too late to prevent disruption to the travel plans of tens of thousands of our customers tomorrow and Wednesday." | He added: "Unfortunately, the decision has come too late to prevent disruption to the travel plans of tens of thousands of our customers tomorrow and Wednesday." |
| 'Regained respect' | 'Regained respect' |
| Mr Woodley said: "This has been a very difficult set of negotiations to address a multitude of problems that have built up over a long period of time." | Mr Woodley said: "This has been a very difficult set of negotiations to address a multitude of problems that have built up over a long period of time." |
| He said the deal with BA addressed absence control management, agreements to resolve what he called " a two-tier wage structure", and an agreement on pensions. | He said the deal with BA addressed absence control management, agreements to resolve what he called " a two-tier wage structure", and an agreement on pensions. |
| The agreement on the table will not be improved Tony Woodley, T&G general secretary | The agreement on the table will not be improved Tony Woodley, T&G general secretary |
| "Cabin crew have regained the respect that they are entitled to," he added. | "Cabin crew have regained the respect that they are entitled to," he added. |
| "They did not feel they were being treated with respect. It is time for the company and cabin crews to make a fresh start. | "They did not feel they were being treated with respect. It is time for the company and cabin crews to make a fresh start. |
| "The agreement on the table will not be bettered. It is time to get back to normal." | "The agreement on the table will not be bettered. It is time to get back to normal." |
| He also apologised to members of the public who had been affected by what he called "an unfortunate dispute". | He also apologised to members of the public who had been affected by what he called "an unfortunate dispute". |
| Sickness issue | Sickness issue |
| Out of the airline's 14,000 cabin crew, about 11,000 are members of the T&G - 96% of whom voted for strike action. | Out of the airline's 14,000 cabin crew, about 11,000 are members of the T&G - 96% of whom voted for strike action. |
| They had complained that a new regime on sickness pay, introduced 18 months ago, meant they were forced to work when they were ill. | They had complained that a new regime on sickness pay, introduced 18 months ago, meant they were forced to work when they were ill. |
| HAVE YOUR SAY We have just been forced to cut our holiday short by the total chaos caused by this Simon, Harrow Send us your comments Profile: Willie Walsh | HAVE YOUR SAY We have just been forced to cut our holiday short by the total chaos caused by this Simon, Harrow Send us your comments Profile: Willie Walsh |
| The union claimed that some cabin crew lived in fear of calling in sick. | The union claimed that some cabin crew lived in fear of calling in sick. |
| BA said the main part of the new regime simply involved staff having a conversation with their manager when they return to work following sick leave. | BA said the main part of the new regime simply involved staff having a conversation with their manager when they return to work following sick leave. |
| It insisted the measures were needed to cut high levels of sickness absence, which it calculated have come down from 22 days per staff member to 12 days since the new rules were brought in. | It insisted the measures were needed to cut high levels of sickness absence, which it calculated have come down from 22 days per staff member to 12 days since the new rules were brought in. |
| Starter pay rates for crew members, overall pay grading and promotion opportunities were also subject to dispute. | Starter pay rates for crew members, overall pay grading and promotion opportunities were also subject to dispute. |
| The union also wanted the introduction of a single pay arrangement for cabin crew staff, rather than the existing two tier system, with staff who joined after 1997 being paid less than those employed before that date. | The union also wanted the introduction of a single pay arrangement for cabin crew staff, rather than the existing two tier system, with staff who joined after 1997 being paid less than those employed before that date. |
| BA urged passengers due to travel on Tuesday and Wednesday to visit its website to see whether the flights were operating. | BA urged passengers due to travel on Tuesday and Wednesday to visit its website to see whether the flights were operating. |
| Those wanting to change bookings made for the next two days should call 0870 727 800. | Those wanting to change bookings made for the next two days should call 0870 727 800. |