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Investigation into Wolverhampton NHS staff sleeping in patient's bed | Investigation into Wolverhampton NHS staff sleeping in patient's bed |
(1 day later) | |
Police have received a report alleging an assault on a patient at Penn Hospital | Police have received a report alleging an assault on a patient at Penn Hospital |
CCTV footage appearing to show hospital workers sleeping in a patient's bed while he was left lying on the floor is being investigated by an NHS trust. | CCTV footage appearing to show hospital workers sleeping in a patient's bed while he was left lying on the floor is being investigated by an NHS trust. |
On the previous night, video showed the same man being "dragged across the floor and manhandled into a chair" by three staff members at Wolverhampton's Penn Hospital, a leaked email says. | On the previous night, video showed the same man being "dragged across the floor and manhandled into a chair" by three staff members at Wolverhampton's Penn Hospital, a leaked email says. |
The incidents are among a number at the Black Country Healthcare Trust. | The incidents are among a number at the Black Country Healthcare Trust. |
Confirming an investigation, the trust said safety was its "highest priority". | Confirming an investigation, the trust said safety was its "highest priority". |
A Care Quality Commission (CQC) spokesperson confirmed it had been informed by the trust about concerns relating to staff behaviour. | A Care Quality Commission (CQC) spokesperson confirmed it had been informed by the trust about concerns relating to staff behaviour. |
West Midlands Police said it had received a report on 6 January a patient had been assaulted at Penn Hospital, adding inquiries were continuing. | West Midlands Police said it had received a report on 6 January a patient had been assaulted at Penn Hospital, adding inquiries were continuing. |
An email sent by the Black Country organisation's deputy chief executive Chris Masikane about the bed footage said: "Another shocking case, I could cry. I do not think I can work for this trust any more." | An email sent by the Black Country organisation's deputy chief executive Chris Masikane about the bed footage said: "Another shocking case, I could cry. I do not think I can work for this trust any more." |
'Another shocking incident' | 'Another shocking incident' |
The trust's director of people Ashi Williams informed members of the leadership team the CCTV footage apparently showed the 53-year-old patient left on the floor all night while a member of staff slept in his bed for two hours, used his toilet, prayed in his room and engaged in another inappropriate activity. | The trust's director of people Ashi Williams informed members of the leadership team the CCTV footage apparently showed the 53-year-old patient left on the floor all night while a member of staff slept in his bed for two hours, used his toilet, prayed in his room and engaged in another inappropriate activity. |
Her email said another staff member had then taken over and appeared to sleep in the patient's bed. | Her email said another staff member had then taken over and appeared to sleep in the patient's bed. |
The message, seen by the BBC, said the previous night the seriously ill man had been dragged across the floor and manhandled into a chair by three members of staff. | The message, seen by the BBC, said the previous night the seriously ill man had been dragged across the floor and manhandled into a chair by three members of staff. |
On 4 January the man, who was the subject of a do not resuscitate order, was taken to New Cross Hospital, in Wolverhampton, where he later died. It is not known if the death was related to the apparent mistreatment. | On 4 January the man, who was the subject of a do not resuscitate order, was taken to New Cross Hospital, in Wolverhampton, where he later died. It is not known if the death was related to the apparent mistreatment. |
Ms Williams requested a meeting be arranged for 6 January to discuss managing allegations against people in a position of trust. | Ms Williams requested a meeting be arranged for 6 January to discuss managing allegations against people in a position of trust. |
In the email chain talking about the bed footage, Mr Masikane also wrote: "Another shocking incident and goes back to the issue I have raised about professional conduct, standards and practice. | In the email chain talking about the bed footage, Mr Masikane also wrote: "Another shocking incident and goes back to the issue I have raised about professional conduct, standards and practice. |
"I am more interested as to what are we going to do to address professional standards, conduct and behaviour from frontline staff." | "I am more interested as to what are we going to do to address professional standards, conduct and behaviour from frontline staff." |
The footage captured on CCTV from the hospital showed a "distressing incident", the NHS trust says | The footage captured on CCTV from the hospital showed a "distressing incident", the NHS trust says |
The BBC has learned of a second, separate incident where CCTV footage appears to show staff stepping over a patient lying on the floor and taking no notice of them. | The BBC has learned of a second, separate incident where CCTV footage appears to show staff stepping over a patient lying on the floor and taking no notice of them. |
Sources have also confirmed an allegation of a nurse having a sexual relationship with a vulnerable patient - but this is not related to Penn Hospital and was not on trust premises. | Sources have also confirmed an allegation of a nurse having a sexual relationship with a vulnerable patient - but this is not related to Penn Hospital and was not on trust premises. |
The trust said in relation to Mr Masikane's comments about wanting to leave the trust: "These comments were an immediate reaction to a distressing incident that had happened and was via a private email conversation with a colleague. | The trust said in relation to Mr Masikane's comments about wanting to leave the trust: "These comments were an immediate reaction to a distressing incident that had happened and was via a private email conversation with a colleague. |
"We are always encouraging our teams to tell us how they feel in response to challenging situations." | "We are always encouraging our teams to tell us how they feel in response to challenging situations." |
It added: "Ensuring our patients' safety and confidentiality is our highest priority. | It added: "Ensuring our patients' safety and confidentiality is our highest priority. |
"Where care falls short of our expectations, we take this very seriously and continuously review how we ensure delivery of the best care." | "Where care falls short of our expectations, we take this very seriously and continuously review how we ensure delivery of the best care." |
New chief executive | New chief executive |
The CQC said as well as contact from the trust itself, some employees had contacted it. | The CQC said as well as contact from the trust itself, some employees had contacted it. |
"We have been following up with the trust and are in direct contact with the senior team regarding the actions being taken to ensure patient safety," a spokesperson said. | "We have been following up with the trust and are in direct contact with the senior team regarding the actions being taken to ensure patient safety," a spokesperson said. |
Concerns have also been raised in the trust about the appointment of a new chief executive, which has been on hold pending an internal investigation. | Concerns have also been raised in the trust about the appointment of a new chief executive, which has been on hold pending an internal investigation. |
Trust chair Jeremy Vanes wrote to employees in November stating: "We recently undertook a recruitment process to appoint... our CEO substantively, and we know that you will all be eager to know the outcome of this. | Trust chair Jeremy Vanes wrote to employees in November stating: "We recently undertook a recruitment process to appoint... our CEO substantively, and we know that you will all be eager to know the outcome of this. |
"However, we have received some information which has caused us to review our processes and therefore the appointment process has been paused whilst we carry out a review of the process. | "However, we have received some information which has caused us to review our processes and therefore the appointment process has been paused whilst we carry out a review of the process. |
"We hope to do this as quickly as possible and aim to update you all on the outcome in the coming weeks." | "We hope to do this as quickly as possible and aim to update you all on the outcome in the coming weeks." |
A spokesperson said on Tuesday: "We are currently going through a ratification process around the permanent appointment of the CEO and expect to make an announcement shortly. | A spokesperson said on Tuesday: "We are currently going through a ratification process around the permanent appointment of the CEO and expect to make an announcement shortly. |
"The appointment was originally paused so we could do an independent review to ensure we had followed the expected recruitment process for an appointment of this nature. | "The appointment was originally paused so we could do an independent review to ensure we had followed the expected recruitment process for an appointment of this nature. |
"The pause was not due to the quality assurance and nursing." | "The pause was not due to the quality assurance and nursing." |
Follow BBC West Midlands on Facebook, Twitter and Instagram. Send your story ideas to: newsonline.westmidlands@bbc.co.uk | Follow BBC West Midlands on Facebook, Twitter and Instagram. Send your story ideas to: newsonline.westmidlands@bbc.co.uk |
Related Topics | Related Topics |
Wolverhampton | Wolverhampton |
NHS | NHS |