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Derriford Hospital's maternity service 'requires improvement', CQC report finds | Derriford Hospital's maternity service 'requires improvement', CQC report finds |
(2 months later) | |
Inspectors found staff did not always assess risks to women when they were admitted to the service | Inspectors found staff did not always assess risks to women when they were admitted to the service |
Inspectors found staff did not always assess risks to women when they were admitted to the service | Inspectors found staff did not always assess risks to women when they were admitted to the service |
Derriford Hospital's maternity service has been rated as requires improvement by the Care Quality Commission (CQC). | Derriford Hospital's maternity service has been rated as requires improvement by the Care Quality Commission (CQC). |
The CQC found there were not enough staff to care for women and keep them safe at the Plymouth hospital. | The CQC found there were not enough staff to care for women and keep them safe at the Plymouth hospital. |
The service, run by University Hospitals Plymouth NHS Trust, was previously rated as good in 2019. | The service, run by University Hospitals Plymouth NHS Trust, was previously rated as good in 2019. |
Sue Wilkins, the trust's director of maternity services, said it was addressing the main problems, including staff shortages. | Sue Wilkins, the trust's director of maternity services, said it was addressing the main problems, including staff shortages. |
The CQC inspected the service in September as part of a national programme to assess the quality of hospital maternity care. | The CQC inspected the service in September as part of a national programme to assess the quality of hospital maternity care. |
The inspection found: | The inspection found: |
There were not enough staff to care for women and keep them safe | There were not enough staff to care for women and keep them safe |
There were not enough staff to care for women and keep them safe | There were not enough staff to care for women and keep them safe |
Staff did not always assess risks to women when they were admitted to the service or attended maternity triage | Staff did not always assess risks to women when they were admitted to the service or attended maternity triage |
Staff did not always assess risks to women when they were admitted to the service or attended maternity triage | Staff did not always assess risks to women when they were admitted to the service or attended maternity triage |
Staff did not always receive adequate training in key skills, including for emergency evacuation of the birth pool and safeguarding | Staff did not always receive adequate training in key skills, including for emergency evacuation of the birth pool and safeguarding |
Staff did not always receive adequate training in key skills, including for emergency evacuation of the birth pool and safeguarding | Staff did not always receive adequate training in key skills, including for emergency evacuation of the birth pool and safeguarding |
There were risks of documentation being incomplete before the implementation of a new IT system | There were risks of documentation being incomplete before the implementation of a new IT system |
There were risks of documentation being incomplete before the implementation of a new IT system | There were risks of documentation being incomplete before the implementation of a new IT system |
Carolyn Jenkinson, CQC deputy director of secondary and specialist healthcare, said staff were doing their best to provide good care and keep people safe | Carolyn Jenkinson, CQC deputy director of secondary and specialist healthcare, said staff were doing their best to provide good care and keep people safe |
Carolyn Jenkinson, CQC deputy director of secondary and specialist healthcare, said staff were doing their best to provide good care and keep people safe | Carolyn Jenkinson, CQC deputy director of secondary and specialist healthcare, said staff were doing their best to provide good care and keep people safe |
However, Carolyn Jenkinson, CQC deputy director of secondary and specialist healthcare, praised the staff for being caring and compassionate. | However, Carolyn Jenkinson, CQC deputy director of secondary and specialist healthcare, praised the staff for being caring and compassionate. |
She said the trust had a clear vision and strategy for the service. | She said the trust had a clear vision and strategy for the service. |
"Staff were doing their best to provide good care and keep people safe and women could access the service when they needed it," she said. | "Staff were doing their best to provide good care and keep people safe and women could access the service when they needed it," she said. |
"We found good collaboration between staff for the benefit of women and babies. | "We found good collaboration between staff for the benefit of women and babies. |
"They managed infection risk well and were committed to driving improvement." | "They managed infection risk well and were committed to driving improvement." |
The CQC said it would continue to monitor the service and work with the trust to ensure improvements were made. | The CQC said it would continue to monitor the service and work with the trust to ensure improvements were made. |
Ms Wilkins said the trust was addressing the main problems, staff shortages and risk assessments. | Ms Wilkins said the trust was addressing the main problems, staff shortages and risk assessments. |
She said 14 more midwives had joined since the inspection and 16 more were expected soon. | She said 14 more midwives had joined since the inspection and 16 more were expected soon. |
A new risk assessment system and IT system would be implemented in the next few weeks and months, she added. | A new risk assessment system and IT system would be implemented in the next few weeks and months, she added. |
Follow BBC News South West on Twitter, external, Facebook, external and Instagram, external. Send your story ideas to spotlight@bbc.co.uk. | Follow BBC News South West on Twitter, external, Facebook, external and Instagram, external. Send your story ideas to spotlight@bbc.co.uk. |
Related topics | |
Plymouth | Plymouth |
Devon | Devon |
Care Quality Commission | Care Quality Commission |