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Dover ferry passengers warned of long delays | Dover ferry passengers warned of long delays |
(about 4 hours later) | |
Footage taken by a BBC correspondent showed lorries queuing for the port overnight | |
A critical incident has been declared at Dover, as passengers face long delays caused by bad weather and long processing times in France. | |
Around 70 coaches were waiting at the port to be processed early on Saturday morning, a port official told the BBC. | |
At 04:00 BST, the port reported delays of five to six hours. | |
Delays have also started to affect other vehicles, with BBC correspondent Aruna Iyengar observing tailbacks of two miles (3km) for lorries. | |
P&O Ferries and DFDS Seaways have both reported disruption to Channel ferry crossings - with DFDS saying strong winds were adding to the problem. | |
On Friday, the port apologised for the "lengthy delays" to journeys and said it was "working hard" with ferry operators and other partners to resolve the issues. | |
Passengers complained that they had spent the day stranded, with one parent tweeting that they and their children - who arrived via coach at midday - were still waiting for a place on a ferry at 21:00 BST. | |
Student Oliver Quigley-Brown, who was travelling to France for a university ski trip, told the BBC he had been warned he faced a 14-hour delay. | |
He said he had seen "a lot of stressed teachers" at the port, estimating there could be "thousands" of people from school and university groups stuck there. | He said he had seen "a lot of stressed teachers" at the port, estimating there could be "thousands" of people from school and university groups stuck there. |
Authorities had provided them with snacks and water, Mr Quigley-Brown said, but he added: "I don't think they'd anticipated the kind of delays we're seeing." | |
Ferry operators have been sending coach traffic to alternative waiting areas in order to clear the backlog of vehicles within the port. | |
DFDS UK tweeted that services to France were running with delays of up to 2.5 hours - but urged passengers to check in as normal. | |
In its own Twitter update, P&O Ferries stressed that it had "no control" over the border checks, but that coaches would be on "the next crossing to Calais after clearing check-in". | |
A spokesperson for P&O earlier apologised for the wait times - which were blamed on bad weather delaying sailings - as well as "high volumes of traffic... particularly coach groups". | |
As well as the situation at Dover, there are fears of disrupted Easter getaways due to strikes affecting London's Heathrow Airport. | As well as the situation at Dover, there are fears of disrupted Easter getaways due to strikes affecting London's Heathrow Airport. |
Hundreds of security officers in the Unite union have begun 10 days of industrial action over pay - though the airport said it was operating "as normal" on Friday. | Hundreds of security officers in the Unite union have begun 10 days of industrial action over pay - though the airport said it was operating "as normal" on Friday. |
Related Topics | Related Topics |
Ferries | Ferries |
P&O ferries | P&O ferries |
Dover | Dover |