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| Version 4 | Version 5 |
|---|---|
| London Waterloo: South Western Railway tells passengers to avoid station | London Waterloo: South Western Railway tells passengers to avoid station |
| (33 minutes later) | |
| Waterloo station was the busiest in Britain last year | Waterloo station was the busiest in Britain last year |
| Rail passengers have been urged to avoid London Waterloo after major signalling problems. | Rail passengers have been urged to avoid London Waterloo after major signalling problems. |
| South Western Railway has issued the warning for customers attempting to travel to and from the station, which is the busiest in Britain. | South Western Railway has issued the warning for customers attempting to travel to and from the station, which is the busiest in Britain. |
| A significantly reduced service is operating on a very limited number of lines and disruption is expected until the end of the day. | A significantly reduced service is operating on a very limited number of lines and disruption is expected until the end of the day. |
| Fourteen out of its 24 platforms are currently closed, the rail firm said. | Fourteen out of its 24 platforms are currently closed, the rail firm said. |
| Network Rail, which is responsible for signalling, confirmed there had been a "major power failure" to equipment. | Network Rail, which is responsible for signalling, confirmed there had been a "major power failure" to equipment. |
| It tweeted: "Our team is on site tracing the fault, which occurred before 04:00, but even if it is fixed soon disruption is likely across the network for some time." | It tweeted: "Our team is on site tracing the fault, which occurred before 04:00, but even if it is fixed soon disruption is likely across the network for some time." |
| Customers are being urged to find alternative travel routes | |
| Peter Williams, SWR's customer and commercial director, said: "We are very sorry for the disruption this morning. | Peter Williams, SWR's customer and commercial director, said: "We are very sorry for the disruption this morning. |
| "Due to a major signalling problem, which is still under investigation, we are advising customers not to attempt to travel to or from London Waterloo this morning. | "Due to a major signalling problem, which is still under investigation, we are advising customers not to attempt to travel to or from London Waterloo this morning. |
| "While the problem is in the Waterloo area we do expect the wider network to be affected as trains and their crews will be displaced." | "While the problem is in the Waterloo area we do expect the wider network to be affected as trains and their crews will be displaced." |
| Two services per hour are running between Reading and London, while other stations including Queenstown Road and Hampton Court have no service at all. | Two services per hour are running between Reading and London, while other stations including Queenstown Road and Hampton Court have no service at all. |
| London Waterloo is the busiest railway station in Britain with 41.4 million passengers travelling through every year. | London Waterloo is the busiest railway station in Britain with 41.4 million passengers travelling through every year. |
| At the scene | |
| Harry Low, BBC London | |
| Demand outstrips supply at the rail information desk, which is overrun by customers unable to travel. | |
| The message hasn't got through that most trains are cancelled if the number of those with suitcases on the concourse at Britain's busiest railway station is anything to go by. | |
| "I have a presentation in two hours!" says one disgruntled passenger who will not be going anywhere by rail anytime soon. | |
| As well as staff in the railway information office, the public address system is working overtime with announcements of fresh cancellations seemingly unending. | |
| Have you had your journey disrupted? Share your experiences by emailing haveyoursay@bbc.co.uk. | Have you had your journey disrupted? Share your experiences by emailing haveyoursay@bbc.co.uk. |
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| WhatsApp: +44 7756 165803 | WhatsApp: +44 7756 165803 |
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| Related Topics | Related Topics |
| South Western Railway | South Western Railway |
| Rail travel | Rail travel |
| Waterloo | Waterloo |
| London | London |
| Waterloo station | Waterloo station |