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| Airport company apologizes for freak coffin incident | |
| (32 minutes later) | |
| Swissport said it was “deeply sorry” after employees bungled the transportation of a body to a funeral | Swissport said it was “deeply sorry” after employees bungled the transportation of a body to a funeral |
| Airport service provider Swissport International has apologized for forgetting to remove a coffin containing the body of an Irish citizen from a plane at Dublin Airport. The aircraft flew back to Greece with the man’s remains on board, forcing the distraught family to rearrange the funeral. | |
| “We are deeply sorry for the family’s experience at such a difficult time and did everything we could to ensure things were resolved as quickly as possible,” Swissport said in a statement to the Irish Independent on Sunday. The company said an internal investigation had been launched and promised to “make sure lessons are learned.” | “We are deeply sorry for the family’s experience at such a difficult time and did everything we could to ensure things were resolved as quickly as possible,” Swissport said in a statement to the Irish Independent on Sunday. The company said an internal investigation had been launched and promised to “make sure lessons are learned.” |
| According to the Irish Independent, the incident occurred on May 22 with the body of a man who had died abroad. His remains were delivered on an Aegean Airlines aircraft from Greece to Dublin, where his family was waiting with a funeral car outside the airport. However, the coffin was not removed from the plane due to a “misload” and was later flown back to Greece. | According to the Irish Independent, the incident occurred on May 22 with the body of a man who had died abroad. His remains were delivered on an Aegean Airlines aircraft from Greece to Dublin, where his family was waiting with a funeral car outside the airport. However, the coffin was not removed from the plane due to a “misload” and was later flown back to Greece. |
| Although the body was delivered to Ireland by a different airline the following day, the family was left “devastated” by the situation, the publication said. | Although the body was delivered to Ireland by a different airline the following day, the family was left “devastated” by the situation, the publication said. |