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London bombing victims 'let down' London bombing victims 'let down'
(about 3 hours later)
Victims of the London terror bombings on 7 July last year were let down by inadequate emergency planning, a government report has found.Victims of the London terror bombings on 7 July last year were let down by inadequate emergency planning, a government report has found.
The report, called Lessons Learned, is based on interviews with survivors.The report, called Lessons Learned, is based on interviews with survivors.
It says many victims and their families did not get the support they needed. Some relatives had to tour hospitals with photographs of their loved ones.It says many victims and their families did not get the support they needed. Some relatives had to tour hospitals with photographs of their loved ones.
However, it does pay tribute to the professionalism and bravery of the emergency workers on the day.However, it does pay tribute to the professionalism and bravery of the emergency workers on the day.
The Home Office inquiry has focused on the lessons that can be learned from the 7 July bombings.The Home Office inquiry has focused on the lessons that can be learned from the 7 July bombings.
And it accepts the overall response to the bombings on the London Underground was flawed.And it accepts the overall response to the bombings on the London Underground was flawed.
7 JULY ASSISTANCE CENTRE Confidential helpline to provide advice and support to anyone affected by events of 7 July or the anniversaryCentre and helpline open seven days a week - answerphone service at nightAlso supports those affected by recent bombings in Doha, Sharm el-Sheikh, Turkey, Bali and Dahab, and Bahrain boat disasterHelpline - 0845 054 7444 Jowell says anger 'justified'
It says casualty bureau phone lines could not cope with the volume of calls from worried families.It says casualty bureau phone lines could not cope with the volume of calls from worried families.
The four suicide bombings killed 52 people and injured nearly 800.The four suicide bombings killed 52 people and injured nearly 800.
7 JULY ASSISTANCE CENTRE Confidential helpline to provide advice and support to anyone affected by events of 7 July or the anniversaryCentre and helpline open seven days a week - answerphone service at nightAlso supports those affected by recent bombings in Doha, Sharm El Sheikh, Turkey, Bali and Dahab, and Bahrain boat disasterHelpline - 0845 054 7444 href="/1/hi/uk/5353216.stm" class="">Jowell says anger 'justified' There is also criticism of the way many of the walking wounded had to make their own way home without receiving medical help or having given their details to the authorities.
There is also criticism of the way many of the walking wounded, who had been injured by the blasts, had to make their own way home without receiving medical help or having given their details to the authorities.
The report calls for suitable reception centres to be identified around the country that would become rallying points in the event of future incidents.The report calls for suitable reception centres to be identified around the country that would become rallying points in the event of future incidents.
Deputy Chief Constable Andy Trotter of British Transport Police told the BBC it was customary to update emergency plans after they were put into practice.
"We are very critical of ourselves," he said.
"We debrief thoroughly. We look at the lessons to be learned and however well it went on the day - and it did go well in that initial response - there'll always be things we can get better."
We look at the lessons to be learned and however well it went on the day - and it did go well in that initial response - there'll always be things we can get better Deputy Chief Constable Andy Trotter
Culture Secretary Tessa Jowell has previously said the anger felt by victims of the terror attacks towards the emergency response was "justified" and that excuses over failures would "cut no ice".Culture Secretary Tessa Jowell has previously said the anger felt by victims of the terror attacks towards the emergency response was "justified" and that excuses over failures would "cut no ice".
The government has rejected calls for a full public inquiry into the events.The government has rejected calls for a full public inquiry into the events.
Ms Jowell has said the government would not hold a public inquiry because that would mean an "enormous diversion of security resources which need to be directed into preventing this happening again".Ms Jowell has said the government would not hold a public inquiry because that would mean an "enormous diversion of security resources which need to be directed into preventing this happening again".
In May, a cross-party report into the attacks was published and the Home Office issued an official account of the events. The London Assembly has also published the findings of its own investigation.
Meanwhile, a separate report following an inquiry by the London Resilience Forum is also due to be released on Friday.
The forum, a coalition made up of emergency services, transport, NHS and central and local government agencies, was set up in the wake of the 11 September attacks on the US to prepare for potential emergencies.
Its findings will deal with issues specifically relating to London.