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Credit card terms 'to be curbed' Credit card terms 'to be curbed'
(about 1 hour later)
Some unfair credit card terms are to be outlawed under proposals being put forward by the government.Some unfair credit card terms are to be outlawed under proposals being put forward by the government.
It wants to stop card firms raising interest rates on existing debts and to prevent them raising someone's spending limit without authority.It wants to stop card firms raising interest rates on existing debts and to prevent them raising someone's spending limit without authority.
Monthly repayments must be used to pay off the most expensive debts first, and the size of minimum repayments will be raised to ensure faster debt repayment.Monthly repayments must be used to pay off the most expensive debts first, and the size of minimum repayments will be raised to ensure faster debt repayment.
The body representing UK card issuers said it would study the proposals.The body representing UK card issuers said it would study the proposals.
"Today signifies the start of the government's consultation exercise," said a spokeswoman for The UK Cards Association. "We need to be able to demonstrate what impact these would have on consumer choice and the costs to customers of using credit cards," said Melanie Johnson, chair of the UK Cards Association.
"We look forward to widely publishing our own response to the many ideas put forward. "We will be reviewing the evidence and we expect the government to do the same.
"We will continue to support change where there is evidence to show that it is in the best interests of consumers. We expect the government to do the same." "These proposals risk disadvantaging more customers than they protect," she added.
'Exploited''Exploited'
The government said that credit and store companies had to "clean up their act." The government said that credit and store companies had to "clean up their act" because the relationship between card companies and their customers was "unfair" and should be challenged.
Have Your Say The consumer must bear the blame for their own debt Darren, Dartford Read your commentsHave Your Say The consumer must bear the blame for their own debt Darren, Dartford Read your comments
Consumer Minister Kevin Brennan said: "My view is clear, the current relationship between card companies and consumers cannot go unchallenged. It is simply not fair. "It is not acceptable for card companies to impose complex and confusing terms and conditions that can leave people baffled, or to increase interest rates without proper explanation," said Consumer Minister Kevin Brennan.
"It is not acceptable for card companies to impose complex and confusing terms and conditions that can leave people baffled, or to increase interest rates without proper explanation.
"Consumers should not feel each month as if they have been exploited or disadvantaged," he added."Consumers should not feel each month as if they have been exploited or disadvantaged," he added.
The latest proposals, which are now being put out to consultation, by the Department for Business Innovation and Skills (BIS) include: The latest proposals, which are now being put out to consultation by the Department for Business Innovation and Skills (BIS), include:
• changing the order of priority for credit card repayments, so that the most expensive debts, such as cash advances, are paid off first• changing the order of priority for credit card repayments, so that the most expensive debts, such as cash advances, are paid off first
• increasing the minimum amount that must be paid off each month to accelerate the overall rate of repayment• increasing the minimum amount that must be paid off each month to accelerate the overall rate of repayment
• banning the practice of raising borrowers' credit limits without their prior consent• banning the practice of raising borrowers' credit limits without their prior consent
• restricting or banning increases in interest rates on debts already incurred.• restricting or banning increases in interest rates on debts already incurred.
The Nationwide building society welcomed the BIS proposals. Culture change
"We are delighted that BIS have included order of payments in the review," said Nationwide director Chris Rhodes. The government's proposals were welcomed by consumer organisations.
"The US has already recognised that the practice of paying the cheapest debt first is unfair to customers and is forcing lenders to be more consumer friendly." We see far too many people on low incomes who have drifted into very high levels of borrowing as a result of unsolicited increased access to credit Teresa Perchard, Citizens Advice
"For too long, card companies have been allowed to apply the tricks of their trade to the detriment of millions of consumers," said Phil Jones of Which?
"We think it's simply wrong to entice people into spending more than they can afford and then to squeeze as much money out of them as possible."
Malcolm Hurlston of the Consumer Credit Counselling Service (CCCS), said: "The government has put its finger on the four main problems that consumers have with credit card debt."
"We believe that the banks should be able to change their practices on each of these but if they can't, regulation will be necessary," he added.
Teresa Perchard of Citizens Advice said new enquiries about credit, store and charge card debts was the biggest group of problems that people brought to CAB offices last year.
"In particular we see far too many people on low incomes who have drifted into very high levels of borrowing as a result of unsolicited increased access to credit.
"Together these measures could result in a significant long-term culture change where increases in credit limits are customer driven and people are no longer sleep walking into debt," she added.
'Fair principles''Fair principles'
The government's latest plans follow other limits on credit card practices brought in earlier this year.The government's latest plans follow other limits on credit card practices brought in earlier this year.
These ideas came after a government-organised "credit card summit" in November last year, at which card companies agreed to a set of "fair principles".These ideas came after a government-organised "credit card summit" in November last year, at which card companies agreed to a set of "fair principles".
Among other things, they agreed to stop raising interest rates when a customer fell behind with their repayments.Among other things, they agreed to stop raising interest rates when a customer fell behind with their repayments.
The government also pledged to ban the issuance of unsolicited credit card cheques and legislation to do this is now going through Parliament.The government also pledged to ban the issuance of unsolicited credit card cheques and legislation to do this is now going through Parliament.