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'My insurers say Storm Darragh was not a storm' | 'My insurers say Storm Darragh was not a storm' |
(about 3 hours later) | |
Dennis Iliffe spent £500 on repairs after his insurance provider will not pay out because the wind speed in Kidderminster did not hit 55mph | Dennis Iliffe spent £500 on repairs after his insurance provider will not pay out because the wind speed in Kidderminster did not hit 55mph |
People are continuing to count the cost of Storm Darragh - but one man has been told by his insurers it was not actually a storm at all. | People are continuing to count the cost of Storm Darragh - but one man has been told by his insurers it was not actually a storm at all. |
Dennis Iliffe has been refused a pay-out because wind speeds in his home town of Kidderminster did not hit 55mph. | Dennis Iliffe has been refused a pay-out because wind speeds in his home town of Kidderminster did not hit 55mph. |
Mr Iliffe said he was "absolutely astounded" to learn the wind that damaged his house was 2mph too slow. His insurance provider Ageas has been asked to comment. | Mr Iliffe said he was "absolutely astounded" to learn the wind that damaged his house was 2mph too slow. His insurance provider Ageas has been asked to comment. |
The Association of British Insurers, external (ABI) has confirmed that a storm is "a period of violent weather defined as wind speeds with gusts of at least 48 knots (55mph)". | The Association of British Insurers, external (ABI) has confirmed that a storm is "a period of violent weather defined as wind speeds with gusts of at least 48 knots (55mph)". |
Mr Iliffe has been left £500 out of pocket after having his aerial replaced and chimney repaired. | |
On Ageas' refusal to pay out, he said: "They didn't want to know. They said the gust was only 53mph and it has to be 55mph to be declared a storm." | On Ageas' refusal to pay out, he said: "They didn't want to know. They said the gust was only 53mph and it has to be 55mph to be declared a storm." |
Some of Mr Iliffe's neighbours also suffered damage to their properties - with other aerials destroyed, brickwork damaged, roof tiles blown off, and one with the windows blown out of his greenhouse. | Some of Mr Iliffe's neighbours also suffered damage to their properties - with other aerials destroyed, brickwork damaged, roof tiles blown off, and one with the windows blown out of his greenhouse. |
At least one ran into the same problems that Mr Iliffe is now facing. | At least one ran into the same problems that Mr Iliffe is now facing. |
Mr Iliffe needed to buy a new aerial and get his chimney repaired | Mr Iliffe needed to buy a new aerial and get his chimney repaired |
Mr Iliffe had been forced to compare his problem to so-called "acts of God", which are traditionally quoted by insurance providers as events they will not cover. | Mr Iliffe had been forced to compare his problem to so-called "acts of God", which are traditionally quoted by insurance providers as events they will not cover. |
"You pay insurance, you think you're covered," said Mr Iliffe. | "You pay insurance, you think you're covered," said Mr Iliffe. |
"But when you come to make a claim, they don't want to pay." | "But when you come to make a claim, they don't want to pay." |
He accepted that insurance providers may be wary of people using storms as a pretext to make a claim on properties already in need of repair. | He accepted that insurance providers may be wary of people using storms as a pretext to make a claim on properties already in need of repair. |
"But what on earth are you covered for?" he asked. "If you have a fire, does the fire have to be a certain temperature? It beggars belief." | "But what on earth are you covered for?" he asked. "If you have a fire, does the fire have to be a certain temperature? It beggars belief." |
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