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| PlayStation Network outage 'beyond frustrating' for users | |
| (31 minutes later) | |
| The PlayStation Network has been experiencing a multi-hour outage that began on Friday evening. | The PlayStation Network has been experiencing a multi-hour outage that began on Friday evening. |
| According to Sony's PSN status page, account management, gaming and social, PlayStation Video, PlayStation Store, and the PlayStation Direct website are all dealing with issues. | According to Sony's PSN status page, account management, gaming and social, PlayStation Video, PlayStation Store, and the PlayStation Direct website are all dealing with issues. |
| While PlayStation users are able to play offline games, the outage rendered the online aspects of games such as Fortnite, Call of Duty, Grand Theft Auto and Marvel Rivals inaccessible. | While PlayStation users are able to play offline games, the outage rendered the online aspects of games such as Fortnite, Call of Duty, Grand Theft Auto and Marvel Rivals inaccessible. |
| On its support webpage, PlayStation said it was aware of the issue and working to resolve it as soon as possible. | On its support webpage, PlayStation said it was aware of the issue and working to resolve it as soon as possible. |
| According to DownDetector, external the problem began just before midnight on Friday night, with more than 71,000 users reporting the outage to the site. | According to DownDetector, external the problem began just before midnight on Friday night, with more than 71,000 users reporting the outage to the site. |
| Some gamers on social media say they are still experiencing issues, with PlayStation's support social media channels flooded with complaints from around the world. | Some gamers on social media say they are still experiencing issues, with PlayStation's support social media channels flooded with complaints from around the world. |
| Jeff Thigpen, 48, from Dallas in the United States, said he had been unable to access the PSN for 10 hours. | |
| "At my job I have an hourly rotation and during my break I'll occasionally get on my PlayStation Portal," he told the BBC. | |
| "Tonight I tried and was unable to play any of the games I purchased. | |
| "Paying a monthly fee for their service is one thing but not being able to play games that we've purchased is something that's beyond frustrating." | |
| The outage means that players of Call of Duty are unable to participate in its promotional weekend, which offered double XP in Black Ops 6 and Warzone. | |
| BBC News has approached both PlayStation and Call of Duty developer Activision Blizzard for comment. | BBC News has approached both PlayStation and Call of Duty developer Activision Blizzard for comment. |
| Get in touch | Get in touch |
| How has the PlayStation outage affected you? | How has the PlayStation outage affected you? |