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T-Mobile staff sold customer data T-Mobile staff sold customer data
(9 minutes later)
Staff at mobile phone company T-Mobile broke the law by selling on millions of records from thousands of customers, a spokesman for the firm has confirmed. Staff at mobile phone company T-Mobile passed on millions of records from thousands of customers, a spokesman for the firm has confirmed.
Information Commissioner Christopher Graham said brokers bought the data and sold it on to other phone firms, who then called the customers. The suspected illegal trade emerged after the firm alerted the information watchdog, Christopher Graham.
The suspected trade emerged after the firm alerted the watchdog. Mr Graham is planning to prosecute those involved. He said brokers bought the data and sold it on to other phone firms, who then cold-called the customers, as their contracts were due to expire.
A T-Mobile spokesman said the data was sold "without our knowledge".A T-Mobile spokesman said the data was sold "without our knowledge".
Mr Graham, the Information Commissioner appointed earlier this year, said the case he was now preparing illustrated why there needed to be a prison sentence to prevent people from selling private data to third parties.Mr Graham, the Information Commissioner appointed earlier this year, said the case he was now preparing illustrated why there needed to be a prison sentence to prevent people from selling private data to third parties.
Search warrantsSearch warrants
Mr Graham told the BBC that investigators had been working with the company after it reported suspicions of an unlawful trade in customers' data.Mr Graham told the BBC that investigators had been working with the company after it reported suspicions of an unlawful trade in customers' data.
The team from the Information Commissioner's Office obtained search warrants to enter premises and have also interviewed employees.The team from the Information Commissioner's Office obtained search warrants to enter premises and have also interviewed employees.
Mr Graham said: "Many people will have wondered why and how they are being contacted by someone they do not know just before their existing phone contract is about to expire.Mr Graham said: "Many people will have wondered why and how they are being contacted by someone they do not know just before their existing phone contract is about to expire.
"We are considering the evidence with a view to prosecuting those responsible and I am keen to go much further and close down the entire unlawful industry in personal data."We are considering the evidence with a view to prosecuting those responsible and I am keen to go much further and close down the entire unlawful industry in personal data.
"But, we will only be able to do this if blaggers and others who trade in personal data face the threat of a prison sentence."But, we will only be able to do this if blaggers and others who trade in personal data face the threat of a prison sentence.
"The existing paltry finesÂ… are simply not enough to deter people from engaging in this lucrative criminal activity. The threat of jail, not fines, will prove a stronger deterrent.""The existing paltry finesÂ… are simply not enough to deter people from engaging in this lucrative criminal activity. The threat of jail, not fines, will prove a stronger deterrent."
The Ministry of Justice has been consulting on tougher penalties for illegal trade in personal information.The Ministry of Justice has been consulting on tougher penalties for illegal trade in personal information.
The Data Protection Act banned the selling on of data without prior permission from the customer - but Mr Graham said that the mobile phone case suggested that people were "driving a coach and horses" through the legislation.The Data Protection Act banned the selling on of data without prior permission from the customer - but Mr Graham said that the mobile phone case suggested that people were "driving a coach and horses" through the legislation.
"More and more personal information is being collected and held by government, public authorities and businesses," said Mr Graham."More and more personal information is being collected and held by government, public authorities and businesses," said Mr Graham.
"In the future, as new systems are developed and there is more and more interconnection of these systems, the risks of unlawful obtaining and disclosure become even greater."In the future, as new systems are developed and there is more and more interconnection of these systems, the risks of unlawful obtaining and disclosure become even greater.
"If public trust and confidence in the proper handling of personal information, whether by government or by others, is to be maintained effective sanctions are essential.""If public trust and confidence in the proper handling of personal information, whether by government or by others, is to be maintained effective sanctions are essential."