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E.On reveals customer bank data | E.On reveals customer bank data |
(10 minutes later) | |
The personal details of 817 E.On customers have been disclosed in error. | The personal details of 817 E.On customers have been disclosed in error. |
E.On said it was trying to find out how it happened and was in the process of contacting all of those affected. It has apologised for the mistake. | E.On said it was trying to find out how it happened and was in the process of contacting all of those affected. It has apologised for the mistake. |
The energy company said it had managed to speak to about half of those customers affected. | The energy company said it had managed to speak to about half of those customers affected. |
A customer from Coventry said she was sent bank account details, mobile phone numbers and the names and addresses of two people in Bradford and Nottingham. | A customer from Coventry said she was sent bank account details, mobile phone numbers and the names and addresses of two people in Bradford and Nottingham. |
It seems that customers received letters relating to their own address, and two additional letters for other addresses E.On spokeswoman | |
The woman, who did not want to be named, said: "When I called E.On they said there had been a mix-up. | The woman, who did not want to be named, said: "When I called E.On they said there had been a mix-up. |
"All they knew was people's bank details had been sent to the wrong people. | "All they knew was people's bank details had been sent to the wrong people. |
"What I don't know is, who has got my details?" | "What I don't know is, who has got my details?" |
An E.On spokesman confirmed 817 customers had been affected nationally. | An E.On spokesman confirmed 817 customers had been affected nationally. |
He said: "We use a third party mailing service to send the letters out, but this error is our problem and we apologise. | He said: "We use a third party mailing service to send the letters out, but this error is our problem and we apologise. |
"It seems that customers received letters relating to their own address, and two additional letters for other addresses." | "It seems that customers received letters relating to their own address, and two additional letters for other addresses." |
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