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Jersey brain tumour patient 'not offered CT scan' Jersey brain tumour patient 'not offered CT scan'
(about 13 hours later)
Sophie Reid, 36, suffered a seizure in September 2024 and was subsequently diagnosed with a brain tumourSophie Reid, 36, suffered a seizure in September 2024 and was subsequently diagnosed with a brain tumour
A Jersey brain tumour patient has said "processes weren't followed" after she experienced a delay in her diagnosis because she was not offered a CT scan.A Jersey brain tumour patient has said "processes weren't followed" after she experienced a delay in her diagnosis because she was not offered a CT scan.
Sophie Reid, 36, was taken to Jersey General Hospital after collapsing in her salon in September 2024.Sophie Reid, 36, was taken to Jersey General Hospital after collapsing in her salon in September 2024.
She said her GP requested a CT scan for her, which took place two weeks after she collapsed, and it revealed the brain tumour. She said her GP requested a CT scan for her, which took place two weeks after she collapsed, and it revealed brain lesions.
Health and Care Jersey (HCJ) said "learning about patient experiences is invaluable in helping us to improve service" but it could not comment on individual cases.Health and Care Jersey (HCJ) said "learning about patient experiences is invaluable in helping us to improve service" but it could not comment on individual cases.
Ms Reid had an operation which revealed she had a grade three malignant tumourMs Reid had an operation which revealed she had a grade three malignant tumour
Surgery that took place in Southampton in December showed Ms Reid had a grade three malignant tumour, which means the cancer cells are growing quickly.Surgery that took place in Southampton in December showed Ms Reid had a grade three malignant tumour, which means the cancer cells are growing quickly.
She collapsed at her hair salon, Stylistics Hair Studio in Five Oaks, and has only recently returned to carry out some administrative work.She collapsed at her hair salon, Stylistics Hair Studio in Five Oaks, and has only recently returned to carry out some administrative work.
Recalling what happened, she said "we were all laughing and joking" until she went to style a client's hair.Recalling what happened, she said "we were all laughing and joking" until she went to style a client's hair.
"I was trying to speak and nothing was coming out," she said."I was trying to speak and nothing was coming out," she said.
"I felt like I was dying and I couldn't really explain it. I collapsed and I have no memory from when I was on the floor.""I felt like I was dying and I couldn't really explain it. I collapsed and I have no memory from when I was on the floor."
'I'm frustrated''I'm frustrated'
Ms Reid shared her story on social media to call for improvements to the health service.Ms Reid shared her story on social media to call for improvements to the health service.
"I know processes weren't followed – I've been told that," she said."I know processes weren't followed – I've been told that," she said.
"When a 36-year-old person who is fit and active has a seizure – why wouldn't you give them a scan?"When a 36-year-old person who is fit and active has a seizure – why wouldn't you give them a scan?
"I was getting told if I had my seizure in the morning then I would've had my scan straight away and I'm frustrated now because they don't have enough A&E to cover busy periods so processes weren't followed.""I was getting told if I had my seizure in the morning then I would've had my scan straight away and I'm frustrated now because they don't have enough A&E to cover busy periods so processes weren't followed."
The Government of Jersey said in response to a Freedom of Information request HCJ did not have "dedicated policies for the management of either a first seizure" but in the absence of one the process was to "implement the guidelines provided by the National Institute for Health and Care Excellence or Royal Colleges".The Government of Jersey said in response to a Freedom of Information request HCJ did not have "dedicated policies for the management of either a first seizure" but in the absence of one the process was to "implement the guidelines provided by the National Institute for Health and Care Excellence or Royal Colleges".
The Royal Collage of Emergency Care recommends CT scans for patients who have experienced seizures for the first time. The Royal College of Emergency Care recommends CT scans for patients who have experienced seizures for the first time.
'Outpouring of love''Outpouring of love'
Ms Reid said the diagnosis had also affected the lives of her husband Jordan and their four children.Ms Reid said the diagnosis had also affected the lives of her husband Jordan and their four children.
"It's difficult on some days," she said."It's difficult on some days," she said.
"We have two children with special needs so it's been a lot of up and downs for them.""We have two children with special needs so it's been a lot of up and downs for them."
A close friend launched a fundraiser to help the family while she was off work.A close friend launched a fundraiser to help the family while she was off work.
Ms Reid said of the support: "Our entire family are so grateful for the outpouring of love and donations we have received so far."Ms Reid said of the support: "Our entire family are so grateful for the outpouring of love and donations we have received so far."
HCJ said Health Minister Tom Binet and other senior officials had met with Ms Reid to listen to her concerns.HCJ said Health Minister Tom Binet and other senior officials had met with Ms Reid to listen to her concerns.
A spokesperson said: "Learning about patient experiences is invaluable in helping us to improve services.A spokesperson said: "Learning about patient experiences is invaluable in helping us to improve services.
"As a department we are committed to continuously working to improving the delivery of care to Jersey residents and visitors.""As a department we are committed to continuously working to improving the delivery of care to Jersey residents and visitors."
Sophie Reid shares her experience of her brain tumour diagnosis with Darcy KellySophie Reid shares her experience of her brain tumour diagnosis with Darcy Kelly
Follow BBC Jersey on X and Facebook. Send your story ideas to channel.islands@bbc.co.uk.Follow BBC Jersey on X and Facebook. Send your story ideas to channel.islands@bbc.co.uk.