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| Harrods latest retailer to be hit by cyber attack | |
| (33 minutes later) | |
| The luxury department store Harrods says it is the latest retailer to have been targeted by a cyber attack. | The luxury department store Harrods says it is the latest retailer to have been targeted by a cyber attack. |
| The firm said it had "restricted internet access at our sites" following an attempt to gain access to its systems. | |
| It comes the day after the Co-op shut down parts of its IT systems to fend off a hack, while Marks & Spencer continues to deal with a cyber attack that has cost it millions of pounds in lost sales. | It comes the day after the Co-op shut down parts of its IT systems to fend off a hack, while Marks & Spencer continues to deal with a cyber attack that has cost it millions of pounds in lost sales. |
| Harrods said its flagship store remained open, and it continues to operate its online sales. | Harrods said its flagship store remained open, and it continues to operate its online sales. |
| Customers are being asked to "not do anything differently at this point". | |
| A statement from Harrods read: "We recently experienced attempts to gain unauthorised access to some of our systems. | A statement from Harrods read: "We recently experienced attempts to gain unauthorised access to some of our systems. |
| "Our seasoned IT security team immediately took proactive steps to keep systems safe and as a result we have restricted internet access at our sites today. | "Our seasoned IT security team immediately took proactive steps to keep systems safe and as a result we have restricted internet access at our sites today. |
| "Currently all sites including our Knightsbridge store, H beauty stores and airport stores remain open to welcome customers. Customers can also continue to shop via harrods.com. | "Currently all sites including our Knightsbridge store, H beauty stores and airport stores remain open to welcome customers. Customers can also continue to shop via harrods.com. |
| "We are not asking our customers to do anything differently at this point and we will continue to provide updates as necessary." | "We are not asking our customers to do anything differently at this point and we will continue to provide updates as necessary." |
| Systems down and shelves empty | |
| It comes as M&S has seen its operations severely hampered by a cyber attack the firm disclosed last week. | |
| Customers are still unable to place online orders and shelves have been left empty in some stores. | |
| The police are investigating. | |
| Meanwhile, the Co-op said on Wednesday it had shut down parts of its IT systems in response to hackers attempting to gain access. | |
| On Thursday, it emerged staff were being ordered to keep their cameras on during remote work meetings, and verify all attendees. | |
| Experts say that indicates the company suspects hackers may be lurking in calls. | |
| It is not known if the three incidents are connected. | |
| But it is believed M&S was attacked with ransomware. | |
| This is a type of malicious software used to scramble important data or files after gaining access to computer systems, essentially locking them away unless a ransom is paid. | |
| Security experts told the BBC on Tuesday a ransomware group which goes by the name "DragonForce" was behind the attack. | |
| The retailer has not commented. The co-op has not given any details of the nature of cyber attack made against it. |