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Dirty hospital sparks reform call | Dirty hospital sparks reform call |
(about 1 hour later) | |
The way hospitals are regulated should be urgently reformed after a report found a catalogue of failings at two hospitals in Essex, a charity has said. | The way hospitals are regulated should be urgently reformed after a report found a catalogue of failings at two hospitals in Essex, a charity has said. |
The Patients Association said people had been "appallingly" let down. | The Patients Association said people had been "appallingly" let down. |
The independent regulator highlighted an unusually high death rate and poor hygiene, including blood-spattered kit. | The independent regulator highlighted an unusually high death rate and poor hygiene, including blood-spattered kit. |
Basildon and Thurrock NHS trust said concerns were not indicative of wider problems, but a taskforce has been sent in to force through improvements. | Basildon and Thurrock NHS trust said concerns were not indicative of wider problems, but a taskforce has been sent in to force through improvements. |
On Friday morning the regulator announced that it was also taking action at a second Essex trust. | On Friday morning the regulator announced that it was also taking action at a second Essex trust. |
It has removed Richard Bourne, chairman of the Colchester Hospital University NHS Foundation Trust, for failing to improve standards. | |
Commenting on the Basildon case, the Patients Association said the failings were not isolated cases and patients had suffered a lack of monitoring, lack of help with feeding and a lack of dignity. | Commenting on the Basildon case, the Patients Association said the failings were not isolated cases and patients had suffered a lack of monitoring, lack of help with feeding and a lack of dignity. |
'Not complacent' | 'Not complacent' |
Director Katherine Murphy said: "How many times do the public need to keep hearing about this before the government is embarrassed enough to do something about it? | Director Katherine Murphy said: "How many times do the public need to keep hearing about this before the government is embarrassed enough to do something about it? |
"The evidence was there but not acted on. That is completely unacceptable. The system of regulation and supervision needs to be urgently reformed." | "The evidence was there but not acted on. That is completely unacceptable. The system of regulation and supervision needs to be urgently reformed." |
The trust, which has two hospitals serving about 300,000 people, said it was "not complacent". | The trust, which has two hospitals serving about 300,000 people, said it was "not complacent". |
Our work has uncovered serious failings Cynthia BowerCare Quality Commission Patient: I took months to recover Can the data be trusted? Colchester trust chief sacked | Our work has uncovered serious failings Cynthia BowerCare Quality Commission Patient: I took months to recover Can the data be trusted? Colchester trust chief sacked |
Most inpatient care is provided at Basildon University Hospital, which has 777 beds, and outpatient care at Orsett hospital in Grays. | Most inpatient care is provided at Basildon University Hospital, which has 777 beds, and outpatient care at Orsett hospital in Grays. |
Trust chairman Michael Large said: "It is an extremely serious matter and we do not seek to underestimate its gravity. | Trust chairman Michael Large said: "It is an extremely serious matter and we do not seek to underestimate its gravity. |
"I want to reassure our local community that the safety and well-being of our patients is our highest priority." | "I want to reassure our local community that the safety and well-being of our patients is our highest priority." |
The trust said more nurses have now been taken on, and a new emergency department is planned. | The trust said more nurses have now been taken on, and a new emergency department is planned. |
The Care Quality Commission (CQC) rated the trust as "good" overall in October. | The Care Quality Commission (CQC) rated the trust as "good" overall in October. |
But a new report from an unannounced inspection team carried out by the CQC found evidence of sub-standard care. | But a new report from an unannounced inspection team carried out by the CQC found evidence of sub-standard care. |
The inspectors saw: | The inspectors saw: |
• Floors and curtains stained with blood | • Floors and curtains stained with blood |
• Blood-splattered on trays used to carry equipment | • Blood-splattered on trays used to carry equipment |
• Badly soiled mattresses in the A&E department with stains soaked through to the foam filling | • Badly soiled mattresses in the A&E department with stains soaked through to the foam filling |
• Items that should only be used once still in use | • Items that should only be used once still in use |
• Equipment in the resuscitation room that was past the use-by date | • Equipment in the resuscitation room that was past the use-by date |
• A children's blood pressure cuff heavily stained with blood | • A children's blood pressure cuff heavily stained with blood |
• Suction machines contaminated with fluid inside and out with what looked like mould growing on the equipment | • Suction machines contaminated with fluid inside and out with what looked like mould growing on the equipment |
The inspectors criticised a poor care environment in A&E, in particular a lack of privacy for patients. | The inspectors criticised a poor care environment in A&E, in particular a lack of privacy for patients. |
They also highlighted inadequate arrangements to treat children, with few specialist paediatric staff. | They also highlighted inadequate arrangements to treat children, with few specialist paediatric staff. |
Mother on son's NHS treatment | Mother on son's NHS treatment |
The CQC has asked the regulator of foundation trusts, Monitor, to take action. | The CQC has asked the regulator of foundation trusts, Monitor, to take action. |
An expert taskforce will be sent into the trust with a remit to drive rapid improvements in patient care. | An expert taskforce will be sent into the trust with a remit to drive rapid improvements in patient care. |
Monitor chairman Dr William Moyes said: "We will be reviewing the trust's performance regularly and in detail - if we don't see measurable results quickly, we'll take further action." | Monitor chairman Dr William Moyes said: "We will be reviewing the trust's performance regularly and in detail - if we don't see measurable results quickly, we'll take further action." |
The trust was one of the first in England to be granted foundation trust status in 2004. That gives the trust greater freedom to manage its finances. | The trust was one of the first in England to be granted foundation trust status in 2004. That gives the trust greater freedom to manage its finances. |
Death rates | Death rates |
The independent hospital analysis website Dr Foster has found the Essex trust to have a hospital standardised mortality ratio of 136. | The independent hospital analysis website Dr Foster has found the Essex trust to have a hospital standardised mortality ratio of 136. |
This means the rate of death among patients at the trust is a third higher than would be expected by looking at national figures, after adjusting for patients' age and the severity of their illness. | This means the rate of death among patients at the trust is a third higher than would be expected by looking at national figures, after adjusting for patients' age and the severity of their illness. |
However, senior doctors at the hospital say they have investigated death rates, and do not believe there is a serious problem. | However, senior doctors at the hospital say they have investigated death rates, and do not believe there is a serious problem. |
Cynthia Bower, CQC chief executive, said swift action was needed to "nip problems in the bud". | Cynthia Bower, CQC chief executive, said swift action was needed to "nip problems in the bud". |
She said: "Our work has uncovered serious failings. The trust has high mortality rates for emergency admissions and we have found evidence of significant problems in different parts of the organisation. | She said: "Our work has uncovered serious failings. The trust has high mortality rates for emergency admissions and we have found evidence of significant problems in different parts of the organisation. |
"The trust has taken our concerns seriously but improvements are simply not happening fast enough. | "The trust has taken our concerns seriously but improvements are simply not happening fast enough. |
"Our confidence in the management's ability to deliver on commitments and to turn the situation around has been severely dented." | "Our confidence in the management's ability to deliver on commitments and to turn the situation around has been severely dented." |
Baroness Young, CQC chair, admitted the current inspection system - which the commission inherited from its predecessor - was flawed, and said reforms would soon be in place. | Baroness Young, CQC chair, admitted the current inspection system - which the commission inherited from its predecessor - was flawed, and said reforms would soon be in place. |
Political reaction | Political reaction |
Health Minister Mike O'Brien said: "Patient safety must be a top priority for the NHS and all patients deserve the highest quality of care." | Health Minister Mike O'Brien said: "Patient safety must be a top priority for the NHS and all patients deserve the highest quality of care." |
"We expect these issues to be dealt with quickly and effectively to ensure high quality, safe care for patients." | "We expect these issues to be dealt with quickly and effectively to ensure high quality, safe care for patients." |
Mattresses were badly soiled | Mattresses were badly soiled |
Andrew Lansley, shadow health secretary, said: "I am extremely disturbed by this news and the effect that these shocking conditions may have had on patients. | Andrew Lansley, shadow health secretary, said: "I am extremely disturbed by this news and the effect that these shocking conditions may have had on patients. |
"When the appalling standards of care at Stafford Hospital were revealed we were assured by Labour Ministers that it was "an isolated case" - that sort of complacency is simply not good enough." | "When the appalling standards of care at Stafford Hospital were revealed we were assured by Labour Ministers that it was "an isolated case" - that sort of complacency is simply not good enough." |
Norman Lamb, Liberal Democrats health spokesman, said: "If these reports are accurate then it appears there has been a shocking failure in the standards of care at this hospital. | Norman Lamb, Liberal Democrats health spokesman, said: "If these reports are accurate then it appears there has been a shocking failure in the standards of care at this hospital. |
"People have a right to know how on earth a hospital can be rated 'good' a few weeks before such serious failings come to light." | "People have a right to know how on earth a hospital can be rated 'good' a few weeks before such serious failings come to light." |
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