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| Student Bhoomi Chauhan missed Air India crash by just minutes | Student Bhoomi Chauhan missed Air India crash by just minutes |
| (32 minutes later) | |
| Bhoomi Chauhan says she missed her flight to London after arriving late at Ahmedabad airport | Bhoomi Chauhan says she missed her flight to London after arriving late at Ahmedabad airport |
| Bhoomi Chauhan remembers being angry and frustrated. Bumper-to-bumper traffic had delayed her car journey to Ahmedabad airport - so much so that she missed her Air India flight to London Gatwick by just 10 minutes. | Bhoomi Chauhan remembers being angry and frustrated. Bumper-to-bumper traffic had delayed her car journey to Ahmedabad airport - so much so that she missed her Air India flight to London Gatwick by just 10 minutes. |
| Ms Chauhan, a business administration student who lives in Bristol with her husband, had been visiting western India for a holiday. | Ms Chauhan, a business administration student who lives in Bristol with her husband, had been visiting western India for a holiday. |
| The 28-year-old was due to fly home on AI171 on Thursday, which crashed shortly after take-off, killing 241 people on board and more on the ground. | The 28-year-old was due to fly home on AI171 on Thursday, which crashed shortly after take-off, killing 241 people on board and more on the ground. |
| But after arriving at the airport less than an hour before departure, airline staff turned her away. | But after arriving at the airport less than an hour before departure, airline staff turned her away. |
| "We got very angry with our driver and left the airport in frustration," she recalls. "I was very disappointed. | "We got very angry with our driver and left the airport in frustration," she recalls. "I was very disappointed. |
| "We left the airport and stood at a place to drink tea and after a while, before leaving... we were talking to the travel agent about how to get a refund for the ticket. | "We left the airport and stood at a place to drink tea and after a while, before leaving... we were talking to the travel agent about how to get a refund for the ticket. |
| "There, I got a call that the plane had gone down." | "There, I got a call that the plane had gone down." |
| Speaking to the BBC's Gujarati service, she adds: "This is totally a miracle for me." | Speaking to the BBC's Gujarati service, she adds: "This is totally a miracle for me." |
| Steady stream of ambulances, grief-struck families as bodies get identified | |
| Ms Chauhan says she arrived at the airport at 12:20 PM local time, 10 minutes after boarding was due to commence. | Ms Chauhan says she arrived at the airport at 12:20 PM local time, 10 minutes after boarding was due to commence. |
| Her digital boarding pass, seen by BBC News, shows her assigned to economy class seat 36G. | Her digital boarding pass, seen by BBC News, shows her assigned to economy class seat 36G. |
| But despite having checked in online, she says airline staff would not allow her to complete the process at the airport. | But despite having checked in online, she says airline staff would not allow her to complete the process at the airport. |
| She had travelled from Ankleshwar - 201km (125 miles) south of Ahmedabad - before being held up in Ahmedabad's city centre traffic. | She had travelled from Ankleshwar - 201km (125 miles) south of Ahmedabad - before being held up in Ahmedabad's city centre traffic. |
| Ms Chauhan says: "When I missed the flight, I was dejected. Only thing that I had in mind was, 'If I had started a little early, I would have boarded the plane'. | Ms Chauhan says: "When I missed the flight, I was dejected. Only thing that I had in mind was, 'If I had started a little early, I would have boarded the plane'. |
| "I requested airline staff to allow me inside as I am only 10 minutes [late]. I told them that I am the last passenger and so please allow me to board the plane, but they did not allow me." | "I requested airline staff to allow me inside as I am only 10 minutes [late]. I told them that I am the last passenger and so please allow me to board the plane, but they did not allow me." |
| The Gatwick flight took off as scheduled on Thursday afternoon, but appeared to struggle to gain altitude and crashed about 30 seconds into the flight. | The Gatwick flight took off as scheduled on Thursday afternoon, but appeared to struggle to gain altitude and crashed about 30 seconds into the flight. |
| The plane hit a residential area, killing 241 passengers and 12 crew members. At least eight people on the ground are so far known to have died. | The plane hit a residential area, killing 241 passengers and 12 crew members. At least eight people on the ground are so far known to have died. |
| One passenger, British national Vishwashkumar Ramesh, survived the crash and was treated in hospital for injuries. | One passenger, British national Vishwashkumar Ramesh, survived the crash and was treated in hospital for injuries. |
| Indian, Portuguese and Canadian nationals were also on board. | Indian, Portuguese and Canadian nationals were also on board. |
| Live updates: Grieving Air India crash families wait for answers as investigators search wreckage | Live updates: Grieving Air India crash families wait for answers as investigators search wreckage |
| BBC Verify on what could have caused the crash | BBC Verify on what could have caused the crash |
| Everything we know so far about flight AI171 | Everything we know so far about flight AI171 |
| As details continue to emerge, who are the victims? | As details continue to emerge, who are the victims? |
| Analysis: What does this mean for Boeing? | Analysis: What does this mean for Boeing? |
| Among the 53 Britons to have been killed were a family who lived in Gloucester, three members of the same family who lived in London, and a married couple who ran a spiritual wellness centre in the capital. | Among the 53 Britons to have been killed were a family who lived in Gloucester, three members of the same family who lived in London, and a married couple who ran a spiritual wellness centre in the capital. |
| Emergency services and officials worked late into Thursday night and into Friday to clear debris and search for answers. | Emergency services and officials worked late into Thursday night and into Friday to clear debris and search for answers. |
| Additional reporting by Sajid Patel | Additional reporting by Sajid Patel |