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Ryanair boss considers raising staff bonus for spotting oversized bags | Ryanair boss considers raising staff bonus for spotting oversized bags |
(about 4 hours later) | |
Ryanair boss Michael O'Leary has said the airline is considering increasing a bonus it pays to workers for identifying passengers with oversized bags. | Ryanair boss Michael O'Leary has said the airline is considering increasing a bonus it pays to workers for identifying passengers with oversized bags. |
Staff currently receive €1.50 (£1.30) if they intercept customers who are trying to bring bags that are too large on a Ryanair plane. | Staff currently receive €1.50 (£1.30) if they intercept customers who are trying to bring bags that are too large on a Ryanair plane. |
"We are determined to eliminate the scourge of oversized bags which delay boarding and are clearly unfair on the over 99% of our passengers who comply with our baggage rules," Ryanair said in a statement. | "We are determined to eliminate the scourge of oversized bags which delay boarding and are clearly unfair on the over 99% of our passengers who comply with our baggage rules," Ryanair said in a statement. |
Mr O'Leary told RTE's Morning Ireland, "we're thinking of increasing it [the bonus]," to stop people from bringing oversized bags. | Mr O'Leary told RTE's Morning Ireland, "we're thinking of increasing it [the bonus]," to stop people from bringing oversized bags. |
Ryanair said oversized baggage fees are only paid by a small minority of passengers. | Ryanair said oversized baggage fees are only paid by a small minority of passengers. |
"Our message to those 0.1% of passengers is simple; please comply with our generous bag rules or you will be charged at check-in or at the gate," the airline said. | "Our message to those 0.1% of passengers is simple; please comply with our generous bag rules or you will be charged at check-in or at the gate," the airline said. |
Mr O'Leary said his airline was already struggling with that amount of baggage taken on planes. | Mr O'Leary said his airline was already struggling with that amount of baggage taken on planes. |
"That's one of the reasons we are so aggressive about eliminating the scourge of passengers with excess baggage," he added. | "That's one of the reasons we are so aggressive about eliminating the scourge of passengers with excess baggage," he added. |
The chief executive said over 99.9% of passengers follow the baggage rules correctly and referred to "sizers" located within the airport that can measure bags. | The chief executive said over 99.9% of passengers follow the baggage rules correctly and referred to "sizers" located within the airport that can measure bags. |
"We are happy to incentivise our (staff) with a share of those excess baggage fees, which we think will decline over the coming year or two," he said. | "We are happy to incentivise our (staff) with a share of those excess baggage fees, which we think will decline over the coming year or two," he said. |
Ryanair passengers can be charged up to £75 for bringing a bag larger than the size they paid for while booking their flight, though the fee depends on the route and travel date. | |
The airline currently allows a small carry-on bag – with a size capped at 40cm x 20cm x 25cm and weight of 10kg – with every ticket. | The airline currently allows a small carry-on bag – with a size capped at 40cm x 20cm x 25cm and weight of 10kg – with every ticket. |
However, this is set to increase to 40cm x 30cm x 20cm as a result of minimum standards being brought in by the EU. | However, this is set to increase to 40cm x 30cm x 20cm as a result of minimum standards being brought in by the EU. |
Ryanair customers can also pay to take extra luggage on the plane and agree to specific size terms and conditions when they book. | Ryanair customers can also pay to take extra luggage on the plane and agree to specific size terms and conditions when they book. |
Mr O'Leary's comments came as Ryanair reported a jump in profits for the April to June period. | Mr O'Leary's comments came as Ryanair reported a jump in profits for the April to June period. |
It said profits after tax rose to €820m (£710.3m) for the period, up from €360m a year earlier, helped by the timing of Easter and also by a rise in fares. | It said profits after tax rose to €820m (£710.3m) for the period, up from €360m a year earlier, helped by the timing of Easter and also by a rise in fares. |
Mr O'Leary said Ryanair's summer fares would be the same rate on average as 2023 but added he thought the airline could boost its profitability by "controlling costs". | Mr O'Leary said Ryanair's summer fares would be the same rate on average as 2023 but added he thought the airline could boost its profitability by "controlling costs". |