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Call to improve quality of care Call to improve quality of care
(about 5 hours later)
Providers of care and social services in Wales are expected to be told that they need to improve both their quality and consistency.Providers of care and social services in Wales are expected to be told that they need to improve both their quality and consistency.
The annual report of the Care and Social Services Inspectorate for Wales (CSSIW) is likely to applaud a better performance.The annual report of the Care and Social Services Inspectorate for Wales (CSSIW) is likely to applaud a better performance.
But it is also expected to urge local councils and care providers to implement change more quickly.But it is also expected to urge local councils and care providers to implement change more quickly.
It is likely to highlight differences between services across Wales.It is likely to highlight differences between services across Wales.
It is understood that in her report, the chief inspector for care and social services, Imelda Richardson, will acknowledge the "many examples of good practice," while calling for an increase in the "pace of change".It is understood that in her report, the chief inspector for care and social services, Imelda Richardson, will acknowledge the "many examples of good practice," while calling for an increase in the "pace of change".
It is expected that the report will also welcome more evidence of respect for the dignity of people who use care and social services, as well as their involvement in decision-making.It is expected that the report will also welcome more evidence of respect for the dignity of people who use care and social services, as well as their involvement in decision-making.
But Ms Richardson is also likely to call for a modernisation of services, amid pressure on finances.But Ms Richardson is also likely to call for a modernisation of services, amid pressure on finances.
"I think when money gets tight everybody starts to focus on what are the priorities Imelda Richardson, chief inspector for care and social services
Speaking on BBC Radio Wales, she said there had been a "great deal of improvement" across the sector.
"But there continues to be a too great a variation between those local authorities that provide very good services and those who don't and across the range of the quality of services that are provides in Wales," she said.
Ms Richardson said the financial pressures should not stop improvements being made.
"I think when money gets tight everybody starts to focus on what are the priorities, the things that are absolutely essential to those that were desirable," she added.
"And that means really working with better partnership arrangements with other authorities who are doing well, learning from those who are doing well so that you're able to refocus, redesign your own services and also listening to what people themselves want because often they want quite simple services and not complex ones."
The CCSIW, which is an "operationally distinct division" of the Welsh Assembly Government, was launched in April 2007.The CCSIW, which is an "operationally distinct division" of the Welsh Assembly Government, was launched in April 2007.
It was set up after the merger of the Care Standards Inspectorate Wales and the Social Service Inspectorate Wales.It was set up after the merger of the Care Standards Inspectorate Wales and the Social Service Inspectorate Wales.