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Eurotunnel car trains 'saturated' | |
(10 minutes later) | |
Eurotunnel has closed its shuttle car service to new arrivals, saying its terminal is at "saturation point". | Eurotunnel has closed its shuttle car service to new arrivals, saying its terminal is at "saturation point". |
One passenger told the BBC he was among about 1,000 people stuck in Folkestone. | |
Day trip bookings are not being honoured, with Eurotunnel citing a "massive backlog" due to three days of problems on the Eurostar. | |
Meanwhile Eurostar has announced it hopes to resume a limited service on Tuesday, saying: "We will do our best to get everybody home by Christmas." | |
Eurostar services were suspended on Monday for a third day, as the company launched an immediate review into train breakdowns which have stranded and delayed tens of thousands of passengers since Friday. | |
The full timetable details for Tuesday would be subject to further tests on modified trains on Monday afternoon, said Eurostar chief executive Richard Brown. | |
But he said the firm hoped to run two-thirds of the normal service - amounting to about 26,000 seats, with more services planned on Wednesday and Thursday. | |
Mr Brown predicted conditions would be "very very busy", but Eurostar would be running as many trains as it could. | |
The company has asked passengers who had planned to travel over the next few days to change their bookings if possible. | |
Their priority was to get displaced people back home, it said. | Their priority was to get displaced people back home, it said. |
Snow shields | Snow shields |
Meanwhile Eurotunnel - which carries vehicles under the Channel - said its terminal at Folkestone was at "saturation point". | |
Passengers in Brussels on Eurostar delays | Passengers in Brussels on Eurostar delays |
It said many passengers had turned up on Monday, after postponing their travel plans over the weekend due to bad weather. | |
BBC transport correspondent Tom Symonds said the company was sending away passengers who had booked day trip tickets on its Le Shuttle car service. | BBC transport correspondent Tom Symonds said the company was sending away passengers who had booked day trip tickets on its Le Shuttle car service. |
And passengers without bookings were being advised not to turn up because they would not be able to buy a ticket. | |
Following the weekend's chaos, Eurostar trains - which serve rail passengers travelling from London St Pancras to France and Belgium - have been further modified to cope with cold weather. | |
More than 55,000 travellers have had their journeys cancelled after six trains broke down in the tunnel on Friday and Saturday. | |
Eurostar said it believed it had identified the problem with its trains, and had made adjustments to try to stop water getting into the electrical systems. | |
It said snow shields used to protect the electrics had worked for the 15 years it has been running services through the tunnel. | It said snow shields used to protect the electrics had worked for the 15 years it has been running services through the tunnel. |
However, the recent cold snap in France had been "unprecedented" in their experience, the company said. | |
Have you been affected by the closure of the tunnel? Send us your comments. | Have you been affected by the closure of the tunnel? Send us your comments. |
A selection of your comments may be published, displaying your name and location unless you state otherwise in the box below. | A selection of your comments may be published, displaying your name and location unless you state otherwise in the box below. |
The BBC may edit your comments and not all emails will be published. Your comments may be published on any BBC media worldwide. Terms & Conditions | The BBC may edit your comments and not all emails will be published. Your comments may be published on any BBC media worldwide. Terms & Conditions |